QUOTE(wjchay @ Mar 14 2018, 04:52 PM)
Can share your experience in claiming these? e.g. how long did it take? which SC did you go to?
These 3 were claimed under extended warranty. After my 5th year warranty.
SC: Skudai Citroen (JB)
1) Turbo
Engine light appear, sent in to check on 01 Jan 18, confirmed turbo unit. Proceed with claim. Took 1 month plus to get approval from HQ. After approval, SC took 3 days to complete the replacement and test. Additional, they even help me to change/ claim the cylinder head cover even I dint complain about it, they found out rosak while they replace turbo.
2) Oil filter housing
Smoke from under chassis while driving, oil leak. Sent in SC and confirm oil filter housing leak, get it replace on the same day
3) Aircon
Rattling sound from engine bay. Sent in and confirmed compressor failure. Get it replace on the same day together with condenser.
The speed and service level is all depends on Service centre, this new SC very good in the speed, everything chop chop settle. While last time the other SC took few days to settle.