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Credit Cards AEON BiG Visa Credit Cards v1, by AEON Credit Service & AEON BiG

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andy8274
post Nov 21 2019, 10:17 PM

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QUOTE(jasmineh2y @ Nov 21 2019, 09:53 AM)
once it hit their cashback allocation cap then no more cashback for others..
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to be honest, I'm top up quite early, I don't think will miss it...
I'm more believe that Aeon system problem, if still no cb on Nov, then I think already can say bb
SUSMNet
post Nov 22 2019, 07:20 AM

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Since many user say did not earn CB for Bigpay, I believe they already excluded
LostAndFound
post Nov 22 2019, 08:58 AM

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QUOTE(MNet @ Nov 22 2019, 07:20 AM)
Since many user say did not earn CB for Bigpay, I believe they already excluded
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I received for October 1st BigPay reload....
cucikaki
post Nov 22 2019, 11:18 AM

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Regarding petrol transaction rebate i've asked last time, why i only receive only 'some' cashback for petrol.

the answer is:

Only petrol transaction cashback is based on statement date - other cashback follow calendar month.

my petrol transaction is on 20 October 2019 and my statement date is 25 October 2019. It is posted on 23 October 2019 by the merchant, only petrol transaction posted 18 September - 17 October will be reflect in 25 October 2019 statement. Meaning for petrol transaction posted 18 October - 17 November will be reflected in November statement.

and for Bigpay transaction on 1 October 2019:

she said it should be eligible for cashback - however, she is unsure what there's no cashback credited in November for me. she forwarded my queries to her supervisor to follow up. I also mentioned that for the cashback to be fully utilised within 12 hours on 1 October would also be a bit 'tak logik'. So in my case they checking why. Will receive a call from her back latest by Monday.
lskee0908
post Nov 22 2019, 02:52 PM

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QUOTE(cucikaki @ Nov 22 2019, 11:18 AM)
Regarding petrol transaction rebate i've asked last time, why i only receive only 'some' cashback for petrol.

the answer is:

Only petrol transaction cashback is based on statement date - other cashback follow calendar month.

my petrol transaction is on 20 October 2019 and my statement date is 25 October 2019. It is posted on 23 October 2019 by the merchant, only petrol transaction posted 18 September - 17 October will be reflect in 25 October 2019 statement. Meaning for petrol transaction posted 18 October - 17 November will be reflected in November statement.

and for Bigpay transaction on 1 October 2019:

she said it should be eligible for cashback - however, she is unsure what there's no cashback credited in November for me. she forwarded my queries to her supervisor to follow up. I also mentioned that for the cashback to be fully utilised within 12 hours on 1 October would also be a bit 'tak logik'. So in my case they checking why. Will receive a call from her back latest by Monday.
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Please let us know the outcome next Monday.
SUSMNet
post Nov 22 2019, 09:13 PM

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QUOTE(LostAndFound @ Nov 22 2019, 08:58 AM)
I received for October 1st BigPay reload....
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What time u reload?
rojakwhacker
post Nov 22 2019, 10:30 PM

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QUOTE(LostAndFound @ Nov 13 2019, 12:06 PM)
I got my Oct statement and received for BP reload. Can't remember what time but I'm not the sort to do midnight reload one. Should be like Oct 1st evening time.

EDIT: Just checked my OTP history, received the OTP at 12:10 pm (afternoon) on 1st October. So definitely not the case that BP is now excluded, nor the case that finish super early in the day.
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QUOTE(LostAndFound @ Nov 16 2019, 01:59 PM)
My SMS shows topup at 12:15 pm on 1st Oct, got the cashback. As posted previously.
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QUOTE(MNet @ Nov 22 2019, 09:13 PM)
What time u reload?
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hmwong
post Nov 23 2019, 04:23 AM

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QUOTE(jefftan4888 @ Nov 19 2019, 04:09 PM)
Some of the new members may not be aware of this feature.

200 AEON Points = RM1, equivalent to 0.25% cashback.

[attachmentid=10356590]
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This is better than the Citibank Cashback card which gives 0.2% only.

I assume the Aeon rebate is also unlimited as it is based on points earned, right?
LostAndFound
post Nov 23 2019, 10:53 PM

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Hmm seems I'm the outlier, so I decide to check back.

On 10th november I received RM25, but it looks different, it's now a CASH REBATE rather than OVERSEAS AND ONLINE TRANSACTION CASH REBATE.

Suspect this may be SST reversal rather than online rebate, due to that.
MGM
post Nov 23 2019, 11:09 PM

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QUOTE(LostAndFound @ Nov 23 2019, 10:53 PM)
Hmm seems I'm the outlier, so I decide to check back.

On 10th november I received RM25, but it looks different, it's now a CASH REBATE rather than OVERSEAS AND ONLINE TRANSACTION CASH REBATE.

Suspect this may be SST reversal rather than online rebate, due to that.
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OVERSEAS AND ONLINE TRANSACTION CASH Rebate transaction date normally is 2nd of the month, and posted on 10th.

cucikaki
post Nov 23 2019, 11:39 PM

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QUOTE(LostAndFound @ Nov 23 2019, 10:53 PM)
Hmm seems I'm the outlier, so I decide to check back.

On 10th november I received RM25, but it looks different, it's now a CASH REBATE rather than OVERSEAS AND ONLINE TRANSACTION CASH REBATE.

Suspect this may be SST reversal rather than online rebate, due to that.
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Yes. CASH REBATE is for sst and not online.
SUSMNet
post Nov 24 2019, 09:19 AM

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QUOTE(LostAndFound @ Nov 23 2019, 10:53 PM)
Hmm seems I'm the outlier, so I decide to check back.

On 10th november I received RM25, but it looks different, it's now a CASH REBATE rather than OVERSEAS AND ONLINE TRANSACTION CASH REBATE.

Suspect this may be SST reversal rather than online rebate, due to that.
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This mean that there is high chance that reloading BP will not be awarding the 2%
Since nobody reported they receive it at here
chonghe
post Nov 24 2019, 10:14 AM

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Let's wait until end of Nov see, cause AEON didn't announce top up ewallet/BP not eligible for 2% cash back
SUSMNet
post Nov 24 2019, 03:37 PM

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I worry they play trick by not announcement
gooroojee
post Nov 24 2019, 03:40 PM

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Hi I just signed up Aeon card but seems like the funds are really limited.. are all the cash back categories combined into a single pool? I'm more keen on the 5% cash back from spending at Aeon Big for grocery shopping and using Paywave for another 5%...
MGM
post Nov 24 2019, 09:02 PM

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QUOTE(MNet @ Nov 22 2019, 07:20 AM)
Since many user say did not earn CB for Bigpay, I believe they already excluded
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There r a few who claimed to have got the CB, may be u can ask them transaction type n time? Just browse thru from pg119 onwards, u r actually on those pages too.
wym6977
post Nov 25 2019, 08:25 AM

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QUOTE(gooroojee @ Nov 24 2019, 03:40 PM)
Hi I just signed up Aeon card but seems like the funds are really limited.. are all the cash back categories combined into a single pool? I'm more keen on the 5% cash back from spending at Aeon Big for grocery shopping and using Paywave for another 5%...
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CB categories are allocated in separate pools and FCFS... except Petrol.
cucikaki
post Nov 26 2019, 04:15 PM

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I check with CS again on my question why no cashback - i check with them last friday, but they say they will check first.

This is the answer given by them.

user posted image
Barricade
post Nov 26 2019, 04:22 PM

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I got confirmation from CS via call BP is no longer getting CB. I complained one week ago and today they called me back. Bye Bye Aeon. I will be terminating it.
blackrs
post Nov 26 2019, 04:25 PM

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QUOTE(Barricade @ Nov 26 2019, 04:22 PM)
I got confirmation from CS via call BP is no longer getting CB. I complained one week ago and today they called me back. Bye Bye Aeon. I will be terminating it.
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Good to know. Thanks for your feedback here. thumbsup.gif

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