Nov 22 2019, 02:52 PM
QUOTE(cucikaki @ Nov 22 2019, 11:18 AM)
Regarding petrol transaction rebate i've asked last time, why i only receive only 'some' cashback for petrol.
the answer is:
Only petrol transaction cashback is based on statement date - other cashback follow calendar month.
my petrol transaction is on 20 October 2019 and my statement date is 25 October 2019. It is posted on 23 October 2019 by the merchant, only petrol transaction posted 18 September - 17 October will be reflect in 25 October 2019 statement. Meaning for petrol transaction posted 18 October - 17 November will be reflected in November statement.
and for Bigpay transaction on 1 October 2019:
she said it should be eligible for cashback - however, she is unsure what there's no cashback credited in November for me. she forwarded my queries to her supervisor to follow up. I also mentioned that for the cashback to be fully utilised within 12 hours on 1 October would also be a bit 'tak logik'. So in my case they checking why. Will receive a call from her back latest by Monday.
Please let us know the outcome next Monday.the answer is:
Only petrol transaction cashback is based on statement date - other cashback follow calendar month.
my petrol transaction is on 20 October 2019 and my statement date is 25 October 2019. It is posted on 23 October 2019 by the merchant, only petrol transaction posted 18 September - 17 October will be reflect in 25 October 2019 statement. Meaning for petrol transaction posted 18 October - 17 November will be reflected in November statement.
and for Bigpay transaction on 1 October 2019:
she said it should be eligible for cashback - however, she is unsure what there's no cashback credited in November for me. she forwarded my queries to her supervisor to follow up. I also mentioned that for the cashback to be fully utilised within 12 hours on 1 October would also be a bit 'tak logik'. So in my case they checking why. Will receive a call from her back latest by Monday.
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