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 Taobao Global Direct Shipping - experiences?, The good and the bad

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squall_12
post Mar 31 2018, 03:06 PM

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QUOTE(tvcat @ Mar 31 2018, 03:04 PM)
as per the reply, they still in business but not listed in the taobao.com as an option and have to use their website for the service.
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any different if using their website compare last time using on taobao? Thanks
squall_12
post May 31 2018, 02:16 PM

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anyone know any good 3rd party forwarder which can ship item (Figure) that unable to shipped out from taobao fowarder. Thanks
squall_12
post Aug 25 2018, 08:26 AM

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QUOTE(vernon91 @ Aug 25 2018, 06:57 AM)
yes its a shame, i liked the way the pack the items.  rolleyes.gif

Probably gonna use back ZTO or considered trying other 3rd party consolidate services
according to them, everything ordered b4 24th Aug 5pm will still be processed as usual and received by them and the new one will be handled by others
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now no more option and your only choice is cainiao for using air shipment.

This post has been edited by squall_12: Aug 25 2018, 08:26 AM
squall_12
post Nov 19 2018, 03:47 PM

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taobao shipping really strange 1 seller shipped to warehouse refuse received (Plastic toy) and another seller shipped same item (plastic toy) warehouse received and i ask the online chat they told me plastic toy is ban wtf? anyone have this same issue like me? Thanks
squall_12
post Nov 19 2018, 10:02 PM

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normal toy figure with no battery.
squall_12
post Jan 26 2019, 10:28 AM

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hi guy,

do u face problem missing a lot your new and old order information in taobao website using web browser? but can view in 阿里旺旺? anyway to solved this? Thanks

This post has been edited by squall_12: Jan 26 2019, 02:40 PM
squall_12
post Mar 23 2019, 04:07 PM

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just asking using direct shipping will have same problem like forwarder shipping which sometime they reject your item eventhough is plastic toy figure item?

Thanks
squall_12
post Jul 16 2019, 07:35 AM

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Hi guy

due to taobao warehouse lose my item and they somehow refund the money to my alipay account but i cannot use the refund money in alipay and so how to resolved this? Thanks
squall_12
post Jul 16 2019, 10:27 PM

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QUOTE(masahito @ Jul 16 2019, 10:05 PM)
happened before, they refund the money in credit to alipay, i just buy other item and pay with my credit balance
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but before i can use ask me to verify my account with passport detail.
squall_12
post Jan 13 2020, 10:06 AM

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QUOTE(Evenstarr88 @ Jan 12 2020, 06:32 PM)
Is it normal for Dex-i delivery to take more than 5 days to reach Malaysia? I have always used this standard Taobao forwarder and this is by far the longest - the parcel usually reaches in 2-3 days. My parcel was cleared customs in China on 7/1/2020 and status changed to 'In transit to destination' on 8/1/2020. Up till now, there is no new changes.
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same here my package was showing 8th January transit to destination as well first time so long sweat.gif sweat.gif sweat.gif
squall_12
post Jan 13 2020, 11:13 AM

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QUOTE(tronx @ Jan 13 2020, 10:54 AM)
Yours by Sea or Air? My sea shipping also stop update since 8 Jan.

Original Customs cleared
CHINA
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air shipping
squall_12
post Jan 13 2020, 10:24 PM

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QUOTE(Evenstarr88 @ Jan 13 2020, 06:39 PM)
Can you update me here if your status has changed? sweat.gif Mine is still the same.
I actually contacted taobao customer service yesterday and they said it's on the way, and estimated that I will receive the item on Thursday. I acually expected some change to the delivery status today at least. sweat.gif
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ya i also contact the customer service and said will update me in 3 days hope can arrived soon.
squall_12
post Jan 18 2020, 06:52 PM

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QUOTE(Evenstarr88 @ Jan 17 2020, 11:16 PM)
Just to let you know... I received my parcel this evening. Hope yours has also arrived without issue.
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also received liao laugh.gif laugh.gif
squall_12
post Feb 7 2020, 10:08 PM

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do we need to wear glove when open the box from taobao which should start deliver to malaysia next week? Thanks

This post has been edited by squall_12: Feb 7 2020, 10:08 PM
squall_12
post May 14 2020, 11:16 AM

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is it taobao will refund my money to touch n go app when doing refund as i paid the order using touch n go app. Thanks
squall_12
post May 14 2020, 12:35 PM

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QUOTE(stranger88 @ May 14 2020, 12:13 PM)
same, 9th May also, guess we're in same batch. no progress until now.
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same 9th may as well for me.
squall_12
post May 16 2020, 01:30 PM

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my item still stuck since 9th May after custom clearance.
squall_12
post May 3 2021, 10:00 AM

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hi all,

i got 1 order since 28th april arrived has been stuck on clearance until today and so is this normal using sea shipping?

Thanks
squall_12
post Oct 6 2024, 01:46 PM

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anyone can recommend good 3rd party shipper that shipped item that taobao dont allow for official shipping. Thanks

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