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 Taobao Global Direct Shipping - experiences?, The good and the bad

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squall_12
post Mar 25 2017, 04:41 PM

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QUOTE(wtw0911 @ Mar 25 2017, 04:38 PM)
If I am not mistaken if you are using TGDS, the shipping fee is calculated according to the weight that the seller set.

But, if you are using the consolidate method, the warehouse will calculate the shipping charges according to either the actual weight or volumetric weight whichever that is higher.

In this case, the consolidate method charges a higher shipping charges may be because it is calculated based on the volumetric weight.
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damn didnt expected it anyway thanks for the info.
squall_12
post Mar 25 2017, 04:57 PM

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QUOTE(lekjuan @ Mar 25 2017, 04:50 PM)
i facing this problem now, parcel reach 2 weeks ago at custom, keep pending for custom clearest, until i call up airpak, the staff told me, not custom check everything, and today i email to airpak, the customer service reply me, said my parcel pending to pay duty tax RM 103++ !!! and i don't even know my parcel is pending for duty tax, no call, no email, nothing... until i call and email and check only know..

what is this, my parcel total is only below RM 300 ... previously i didn't face all this problem... anyone facing this??

any advise?
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u buy what item?
squall_12
post Mar 26 2017, 03:00 PM

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QUOTE(SonnyCooL @ Mar 26 2017, 02:28 PM)
what is the problem u not using TGDS ?
thanks
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thought of combine with other stuff in warehouse but end up expensive shipping for the item.
squall_12
post Aug 19 2017, 11:31 AM

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hi guy,

where can find my alipay account number detail? seller wanted to refund me back some money but need my alipay account number.

Thanks

This post has been edited by squall_12: Aug 20 2017, 12:06 PM
squall_12
post Aug 29 2017, 07:05 PM

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hi guy,

how to buy stuff that dont shipped to malaysia from taobao? Is a toy figure. Thanks
squall_12
post Aug 29 2017, 10:10 PM

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QUOTE(wtw0911 @ Aug 29 2017, 08:08 PM)
Get third party forwarder to send it to Malaysia
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any recommend forwarder with cheapest price?

Thanks
squall_12
post Dec 17 2017, 08:07 AM

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hi guy,

anyone know why i cannot select lazada air shipping in taobao? Only Lazada sea shipping is available to select. Thanks

This post has been edited by squall_12: Dec 17 2017, 08:08 AM
squall_12
post Dec 17 2017, 08:14 AM

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QUOTE(colins @ Dec 17 2017, 08:12 AM)
Lazada Air no longer available as a shipping option, not sure why. PRouter has Lazada Group logo, maybe it's now merged???
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ya not notice it when select dunno can change back to air shipping or not. sad.gif
squall_12
post Dec 17 2017, 11:53 AM

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QUOTE(colins @ Dec 17 2017, 10:17 AM)
I've no experience in changing consolidated shipper after an order is placed.
Perhaps you can cancel the order, get refund, and place a new order?
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Ya seller ok with it now which shipment method is best? ZTO, DEX or PRouter? Thanks
squall_12
post Dec 18 2017, 01:22 PM

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QUOTE(Alexdino @ Dec 18 2017, 10:13 AM)
avoid 4px and other courier that used abx malaysia, have bad experience with abx, so far lazada express is the decent one.
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ok already pick PRouter since is from lazada. Thanks for advise.
squall_12
post Dec 21 2017, 10:46 AM

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Hi guy,

I got 1 item refund by seller but i check the progress until today the refund is not yet completed, any idea who can i contact on this? The refund process start on 17th December.
squall_12
post Dec 21 2017, 12:53 PM

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QUOTE(colins @ Dec 21 2017, 11:15 AM)
Has the seller made the refund? What's shown in Taobao system? You should receive a message when there is a refund triggered by the seller.
Sometimes it takes more than a week for the refund to be credited to your credit card.
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Yes seller made the refund but bank side not yet done credit back the refund to my credit card.
squall_12
post Dec 22 2017, 09:02 PM

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hi guy,

why lazada sea shipment so expensive? i got 1 item with 1.4kg (Not that big box) but that alone cost me chinese yuen 43 is this normal? Because it expensive compare to air shipment.
squall_12
post Jan 8 2018, 06:29 PM

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Hi guy,

May i know is my item still stuck clearing custom at china? Should i contact taobao shipping agent for advise on this?

THanks


Attached thumbnail(s)
Attached Image
squall_12
post Jan 8 2018, 07:56 PM

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QUOTE(alexander3133 @ Jan 8 2018, 07:41 PM)
Just wait for 1 or 2 days more for the tracking status update, most likely your parcel is being sent for export clearance or on the way to Malaysia.
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ok ok thanks rclxms.gif by the way using skynet/zt.
squall_12
post Mar 5 2018, 02:28 PM

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hi guy,

i got some item (bandai figure) wanted to PO from 1 seller in taobao but when checkout it show the item is unable to shipped to me but from what i know bandai plastic figure should have no problem with this and so whom may i contact to solved the issue? Thanks
squall_12
post Mar 31 2018, 08:00 AM

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Now taobao only have skynet, 4px and dex available to ship sad.gif damn sad no more lazada prouter shipment.

This post has been edited by squall_12: Mar 31 2018, 08:00 AM
squall_12
post Mar 31 2018, 09:49 AM

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QUOTE(tvcat @ Mar 31 2018, 08:51 AM)
what is good about lazada prouter?
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it is using gdex shipping which i believe is a lot better than current skynet or abx which handling our goods.
squall_12
post Mar 31 2018, 10:42 AM

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QUOTE(Mr Gray @ Mar 31 2018, 10:02 AM)
DEX also uses GDEX. All my shipments thru DEX are delivered by GDEX. But I do know that some people who use DEX are delivered via ABX which sucks. I guess they randomly allocate to GDEX/ABX. Maybe you want to create a new taobao account. Hopefully you'll get GDEX
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Is it once dex using gdex for my account will forever using gdex if i shipped using dex? Thanks
squall_12
post Mar 31 2018, 02:59 PM

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QUOTE(valjoux @ Mar 31 2018, 11:38 AM)
i asked Prouter regarding why they are no more an option in Taobao Global shipping, these are their reply:
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hopefully they will back in business soon.

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