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 Taobao Global Direct Shipping - experiences?, The good and the bad

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alucard89
post Aug 6 2016, 08:27 AM

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QUOTE(Guardian @ Aug 6 2016, 08:13 AM)
I am planning to get 200 pieces of soaps as gifts from taobao, so the total weight is around 7kg++. For this kind of weight, official global shipping will be cheaper or should I go for service such as prouter? Thanks
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Depends which one quote for lower shipping fees.
7kg ~ 143 yuan estimated with prouter, compare it with tgds
alucard89
post Aug 6 2016, 09:46 PM

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QUOTE(Guardian @ Aug 6 2016, 09:16 PM)
Ok, got it, so just estimation, as prouter we can only estimate right? As the exact figure will only be found out once it reached the warehouse, while tgds we can get the quotation right away? Thanks
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Yes indeed.
alucard89
post Aug 7 2016, 06:29 PM

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QUOTE(cipollll @ Aug 7 2016, 02:35 AM)
I see that you use yeslogistic? Have you tried ezbuy? Ive been using their service but if yeslogistic is better, i wouldnt hesitate to try.
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Not yet, care to share your feedback on ezbuy? In terms of delivery/fees
The way I see it is that if you wanna buy small items or anything within dimension size allowed by consolidate. Then go for yeslogistic since you're bound to get in a week or less.

With ezbuy, that optional prime membership definitely saves you a lot when buying big items like tv/furniture.
alucard89
post Aug 7 2016, 10:25 PM

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QUOTE(cipollll @ Aug 7 2016, 08:54 PM)
Everything is quite clearly stated in ezbuy and you can consolidate items according to type as they will ship the items from taobao to their warehouse in China first before posting out to malaysia. I get my items usually around 1-2 week business days and i like that you can track and there is ETA (which is true or earlier most of the time). Never tried the prime membership yet though.

Saw that in yeslogistic has no service charge but ezbuy has 8% service charge.

Here is an example of my purchase, recently:>

Product from Taobao to warehouse: RM82.35 (include with postage payment)

From warehouse to MY: RM38.99 (service charge, postage for 1.17kg)

how is it compared to your purchase with yeslogistic?
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They have parcel collect charge, it's like 2 yuan for each order
Normal shipping at 20 yuan (~rm12). Sensitive shipping at 50 yuan (rm30) for first kg and 18 yuan subsequently.
I'll say this, the exchange rate on yeslogistic makes the item cheaper compared to ezbuy

Also, have you ever had to return item back to china for warranty purpose? Do ezbuy provide that service?

This post has been edited by alucard89: Aug 7 2016, 10:25 PM
alucard89
post Aug 10 2016, 09:44 AM

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QUOTE(Lyu @ Aug 10 2016, 09:06 AM)
Yuan? I thought China use RMB....?

If Yuan, the price even expensive than local
*
RMB = Yuan
Better find other link/store or just buy it locally
Not everything's cheaper there, you can still get better offers with gemfive/lazada here. Depending on your item of course

This post has been edited by alucard89: Aug 10 2016, 09:45 AM
alucard89
post Aug 10 2016, 01:30 PM

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QUOTE(X3RXUS @ Aug 10 2016, 01:21 PM)
Hi, just want to ask, how to chat with seller? I keep getting an error when I click onto the "Contact Seller" button.

Here the error description:

The address wasn't understood

Firefox doesn't know how to open this address, because one of the following protocols (aliim) isn't associated with any
program or is not allowed in this context.

You might need to install other software to open this address.

Try Again

I would also like to ask, is it possible to ask the seller to cut out the upper part of the packaging so the seller can ship
the item in a smaller box? Here's an example:

[attachmentid=7289646]
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Better to use chrome and install aliwang chat software for clients. Once installed, it should redirect to aliwang

This post has been edited by alucard89: Aug 10 2016, 01:30 PM
alucard89
post Aug 12 2016, 09:08 AM

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QUOTE(Jack234 @ Aug 10 2016, 10:19 PM)
Hi, TGDS charges me RMB135.50 for this item.
Is this the overall cheapest option ?
Should i go for other options like global consolidate/yes logistic/ezbuy?

https://world.tmall.com/item/532878533179.h...d=3178901713248

Thanks.
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Something's wrong with tgds estimation there
Better go for consolidate option, yes/ezbuy might charge you for sensitive items since it's electronics
Considering how the seller allows for tgds/consolidate shipping, you can just pay for normal shipping
Also, it doesn't look that heavy? Under 1kg perhaps?

This post has been edited by alucard89: Aug 12 2016, 09:08 AM
alucard89
post Aug 14 2016, 07:20 PM

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Hi, so one of my item is taking too long to arrive to warehouse (dex) in guangzhou
It was posted last Monday, and last update was Wednesday as you can see here

Attached Image Attached Image

How can I know which courier the seller use with the tracking no?
Or should I just contact dex to double check if it has arrived?

This post has been edited by alucard89: Aug 14 2016, 07:21 PM
alucard89
post Aug 14 2016, 09:48 PM

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QUOTE(KuzumiTaiga @ Aug 14 2016, 08:26 PM)
warehouse not answering phone calls. I bet seller is using a courier service which calls receiver before attempting delivery.

check in the same page, who is the 物流公司?
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Thanks for the response
Unfortunately it doesn't seem to be listed here

» Click to show Spoiler - click again to hide... «


So guess I need to chat with Dex and alert them about this delivery?
Do you might know their ID on aliwang chat?
alucard89
post Aug 27 2016, 09:31 AM

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QUOTE(squall_12 @ Aug 26 2016, 01:33 PM)
i PO some stuff from taobao using TGDS and so already charge me shipping cost even though the item will release around November month and so want ask will there be any issue using TGDS for PO item?

Thanks
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Shouldn't be any problem
Other than you'll have to wait till November for your item to arrive
alucard89
post Aug 27 2016, 10:54 AM

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QUOTE(squall_12 @ Aug 27 2016, 10:20 AM)
got 1 question since i pay shipping for the pre order item using TGDS and if item arrived later do i still need to pay for shipping again?

Thanks
*
No, shipping fee already included with the order with tgds
alucard89
post Sep 6 2016, 11:55 AM

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QUOTE(deadwolf @ Sep 6 2016, 11:07 AM)
Hey guys, looking for some advice for topping up on Yes Logistics.

According to their site, I have to manually transfer MYR to their Malaysian bank account, and then use their website's form to notify them of the transfer. After about 1hr, my Yes Logistics 'wallet' will be topped up with the money. Is this correct?

I'm used to using Buy2Taobao which has a very convenient Maybank2u/Ipay88 top up function. This manual transfer system just feels really...rudimentary to me lol.
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Usually it's instant, just need to inform their sales chat on fb that you've done the transfer
alucard89
post Sep 7 2016, 06:13 PM

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QUOTE(deadwolf @ Sep 6 2016, 02:53 PM)
Cool, thanks  thumbsup.gif  Also, can you give me an outline of Yes Logistics' charges? Their website is kinda unclear, but they don't charge service fee, right? So the only charges when using them as an agent are the shipping fees? (in which case, how do they make money? Do they charge higher shipping than other agents?)
*

Parcel handling fees, 2 yuan for each parcel delivered to the warehouse
For example, if you buy 5 cameras from 1 seller, you'll be charged with 2 yuan. 5 cameras from 5 different sellers, 10 yuan it is
alucard89
post Sep 8 2016, 01:03 AM

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QUOTE(longpants @ Sep 8 2016, 12:43 AM)
Just to share my experience using Taobao Global Consolidate Shipping. Few months ago, I purchased a total of 8 items amounting RM 309 (item cost + shipping). To summarize:
1. Total cost = RM309. 8 items worth = RM 164, Shipping = RM 145. Total weight = 9.31 KG
2. The good thing was the shipping was fast for me (ABX shipping). From China to warehouse, from warehouse to  Malaysia took about a week plus to arrive. Definitely faster than my aliexpress and ebay experiences (they took 2 weeks to months to arrive).
3. Consolidate shipping means they consolidate the items and calculate each of their weights/ volumetric weights. I had 8 items and totaled up to 9.31kg. I initially thought they would group all the items together, repackage it and then remeasure the weight/ volumetric weight, but that's not correct. When I received the item, it was repackaged inside a big gunny sack about 1Meter square in size (1mx1mx1m). So, they actually tape the goods together and just chuck inside the bag for "consolidate shipping". Good thing is I didn't have any fragile items.
4. The items which cost the most was the 5 meter vacuum cleaner hose. The item cost only RM 21.68, but the shipping cost itself is RM 96.72 because of the volumetric weight calculation - 6.21kg (actual weight was about 2-3KG). doh.gif  But, I figured that the price in Malaysia would have been cost much more since Karcher is already charging me RM 100 for 1 meter hose, so I decided to go with the purchase anyway.
5. For me, the only frustration is the weight/ volumetric weight because the sellers do not display them. You have to contact seller to confirm on it. And they can only converse in Mandarin. So I did chat with one of them since I know a little bit of mandarin. But I still relied a lot of Google Translate.
6. Wouldn't say it is a bad experience because if I bought these items Malaysia, it would have cost so much more! Though, I have never used any agent (EZbuy, yes logistics) before and wanted to try getting directly from Taobao itself. But I do intend to use agent in my next taobao purchases. Hopefully some can share which of the services offers the best in terms of shipping rate, etc.

rclxms.gif  rclxms.gif
*
What was the TGDS shipping quotation? Was it cheaper or more expensive than Dex consolidate?

alucard89
post Sep 8 2016, 01:13 AM

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QUOTE(wtw0911 @ Sep 8 2016, 01:09 AM)
Taobao website shows RMB32 for the first kg for TGDS which is using ZTO.

Instead, for the consolidate shipping method for ZTO, it is only RMB23 for the first kg.

Wondering why it has different pricing for direct shipping and consolidate method.  hmm.gif  hmm.gif
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Sounds like rmb32 is total shipping cost for all 9kg shipment, not 1st kg
That's the thing about tgds, it only estimates your item.
I've bought item that weights around >4kg and only cost 32 yuan.
Btw, you need to select TGDS first and it will list the estimated shipping cost at the bottom of checkout.

This post has been edited by alucard89: Sep 8 2016, 01:16 AM
alucard89
post Sep 8 2016, 01:45 AM

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QUOTE(wtw0911 @ Sep 8 2016, 01:25 AM)
Wrong person haha. I am not the person that bought 9kg shipment, that's longpants

I am just wondering why the price for TGDS and consolidate method is different although it is both under ZTO
*
Haha lol, I didn't notice your username. Was busy typing while watching apple live stream
Probably need to chat with zto online chat for that lol
Tgds needs to plan properly thoug what you wanna buy since it all in one go, it's even better when the shipping's cheaper after you estimated the weight/volume if it goes to consolidate option.
alucard89
post Sep 8 2016, 01:33 PM

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QUOTE(lyc1982 @ Sep 8 2016, 08:32 AM)
when did you buy the item that weights around > 4kg with tgds ?
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About 4 months back, bought a hulkbuster ironman figure.
If it was consolidated I would probably get charged +100 yuan
alucard89
post Sep 8 2016, 01:36 PM

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QUOTE(longpants @ Sep 8 2016, 01:11 PM)
For mine. I did consolidated shipping. The shipping company consolidate all the items in the warehouse from all the sellers. Calculate each and every items weight/ volume. And then total the weight. Even though it was repackaged in a gunny bag (it's only about 4-5kg), but the shipping company calculated each individual weight/volume to total up 9kg.

>4kg for 32 yuan? Hmmm... How is that possible?
*
Like i said, it works purely based on estimation.
And depending on your item and quantity too.
Sometimes it does over estimate shipping cost, so it really helps when can get your item's weight/volume info and compare both shipping method cost.
alucard89
post Sep 10 2016, 01:45 PM

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QUOTE(X3RXUS @ Sep 10 2016, 12:29 PM)
Just wondering if anyone here encounter this problem before. Parcel delivery keep delayed. Made a call to Skynet (Sungai Besi branch)
and they gave me another phone number to call. Called the number and a man said that the driver have forgotten to take my
parcel for delivery.  blink.gif  :confused:  Then he told me my parcel will be delivered tomorrow (today). From the look in the Tracking Result page,
I thought my name and address might not be readable on the parcel so I sent them a email with my particulars. So far there's no reply from
them and the latest Tracking Result indicate there's no parcel delivery for today.  mad.gif  bangwall.gif  mad.gif  bangwall.gif

Any advice would be appreciated.  icon_question.gif

[attachmentid=7499597]
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Aiyo 4 problems, better to do self collect
Sg besi branch sure has some issues.
alucard89
post Sep 13 2016, 11:24 PM

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QUOTE(jutamind @ Sep 13 2016, 10:58 PM)
Yes first time through taobao even though few times using aliexpress

So far has been able to control the urge to purchase more
*
If there's one taobao can guarantee is you'll get your item shipped within just a week
Compare to aliexpress, if they're using free postage by chinapost, could take anytime from 2 weeks to almost a month.

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