It's been almost three weeks now lol. Luckily I already terminated and will be changing to UniFi this Wednesday.

Can we at least get an explanation on why this is happening? It's really frustrating.

It is getting worse now. Even in the morning, it spikes to >2k ms numerous times. This is getting ridiculous and so far there's still no satisfactory answer.

hmm maybe i should terminate too, wtf am i paying for your lousy high ping powerpoint CS:GO service

Please fix the problem ASAP Maxis. It happens exactly at 8 PM which is my free hour to play DotA. This is really frustrating, it has been 2 weeks+ already.

Hi helmyemony,

Sorry for the inconvenience. May we know that the issue happens only when you played Dota or browsing other web as well?

TQ

Only DotA for me. Browsing and streaming are all good and i dont really care.

I get 130ms+ when i ping sgp-1.valve.net and sgp-2.valve.net starting around 8PM until 1-2AM. It was fine 2 weeks ago. Please fix this ASAP.

Thanks.

EDIT: And the ping is 140+ms right now.
EDIT: Its not only me by the way, its happening to everyone with Maxis Fibre.

This post has been edited by helmyemony: Oct 5 2015, 10:07 PM

-PMed-

i give their technical team everything they need, still cant resolve .. lel

Of course cant laa, if can everyone no need complain d..

1 month already for me. They should really compensate. Such horrible line.

Maxis seems to be at war with Singaporeans, you can never get a decent connection to a continent that is just one bridge away.

There's no message.

The line seems to have gotten better. Anyone else feel the same?

What you gave to Maxis is a waste of time actually.For me,I have been facin to slow browsing issues, high ping when gaming,QoS been cut down seriously and sometimes the internet totally down.All this problem is exists for 5 months and still go on.Guys,look it is 5 months,not 5 days.I wonder what takes them 5 month to investigate and until now,they haven't give me an exact answer for my problem. Somehow,they started ignore my message since last week.

Yeap. Getting better now.

Edit - ping high again

This post has been edited by palatun: Oct 8 2015, 10:25 PM

1 month 150 ping, fix 1 day, back to 120 ping. <3

lag + 1

Now the lag happens at 10-11PM instead of 8PM. Keep it up Maxis

1 month 14 days already, still the same thing?

are u guys even trying to fix it or not?

if u give me shitty ping, why should i pay for the September bill? 1 month 14 days already, how long u expect me to wait? u charge me because u give me internet service, if u give me shitty internet service for 1 month 14 days, do u think i need to pay?

i really cant tolerate anymore already, gona faking terminate.

I been facing to this bad experience 5 months...
I am still waiting for a fix...
I believe...One day...
But the truth is,PATIENCE IS LIMITED