--PMed--

Thank your for the info..already cleared with your customer service also

Ive been with Maxis postpaid for the last 15 years. Changing to countless plans along the way to suit my need. Currently im using the Surfmore75 plan. Now im interested to take up the iphone 6s under zerolution. But ive been told that i have to take a new plan and the surfmore75 is not available anymore. Is there any way i can stick with my current plan and pay for the phone as well? TQ

Hi Liquid Snake,

We apologise as the Maxis Zerolution bundled with device and Maxis One Plan. If your SurfMore 75 is changed to Maxis One Plan, there will be no reverse back to SurfMore 75.

You may either take up a new line for Maxis Zerolution or upgrade your current rateplan to Maxis One Plan with Maxis Zerolution.

Thank you

Hi, may i know if i'm from other operator postpaid plan and in-order to qualify for the Zerolution plan, my monthly bill has to be more than RM80?

Yes, you are right. And also with a good payment record (no overdue)

TQ

Meaning if i from Umobile U58 not qualify?

Hi il0ve51,

Postpaid customer that can provide last three (3) months tax invoice which usage is RM80 or above is eligible for Maxis Zerolution.

Thank you

Hi Maxis, if want to sign up for Zerolution plan we need to stay with Maxis Postpaid for 6 months or 1 year? Thank you

This post has been edited by pokemon01234: Jan 26 2016, 10:55 AM

Hi pokemon01234,

Maxis Zerolution is a smartphone programme that allows you to walk away with the device at RM0 upfront payment and pay your phone over 24 monthly payments at 0% interest. However, you don’t have to wait to complete your 24 monthly payments, you can choose to upgrade to a new phone 12 months later.

For new customers joining Maxis for the very first time, you will need to wait for 6 months in order to build your credit rating. After 6 months, we can evaluate eligibility to enroll into Maxis Zerolution and see if you qualify for Maxis Zerolution.

For new customers joining Maxis from other operators, you can qualify for Maxis Zerolution too. During your port-in request, log in to your mobile service provider ‘s e-bill service and present your last 3 month postpaid bill from your previous operator with cleared outstanding and we can may allow you to enroll for Maxis Zerolution after the necessary credit eligibility checks. Your monthly usage at your previous operator should not be less than RM80.

For more information. kindly refer to http://www.maxis.com.my/en/maxis-zerolution.html

Thank you

how much will be paying for the CNY zerolution promo?
Interested with the note 5 or s6 edge +

Hi alzaim,

You may refer further via CNY Promo for the price offer.

Thank You

Wanna ask about he zerolution plan...is it the insurance coverage and every year change new phone is compulsory?

Hi,

That is optional but you can subscribe for Device Protection but the rate is higher compared to Zerolution offer. TQ

Means i can subcribe step 1 only right? Step 2 and step 3 can ignore if i dont need it?

Hi k3v1n,

Yes, you may do so. However, we would highly recommend that our users take up all the 3 option (It is better to be safe than sorry later ).

Thank you

Thanks.. will consider about it... btw, im currently maxis one plan 180 users without contract... am i required to change to contract base in order to subcribe the zerolution plan?

Hi k3v1n,

Nope it is not necessary to you change to contract base. You can get a new device without bound by contract under Zerolution.

Thank you

Thanks.. i go maxis center ask just now, they said need to change my plan to 2 years contract in order for me to sign the zerolution plan...