Hi,

i have 2 questions on this zerolution360 plan. Understand that this is a phone leasing program, where you do not own the phone.

questions:

1) after 24 months, end of my contract, if i still want to continue with the plan, do i still need to pay for the phone monthly commitment + maxis one plan ? or just maxis one plan only?

2) after 24 months, if i do not want to surrender my phone, and i would like to change to another maxis plan (not zerolution), how much do i need to pay for the phone. Assuming my current subscription is on zerolution360 iphoneXs 256GB.

thanks

Hi kamaUshUsh,

Your query in inbox has been attended.

TQ

I'm due for another RM1 phone and I'm planning to get the Samsung A8 Star.

At the same time I want to get iPhone 8 or XR for my mum. Normal contract not instalments.

Is this possible?

Hi,

Would like to know for maxis zerolution, will the device monthly payment reflect in the bill?

I'm asking so because my company is giving phone allowance (claim basis) and hence i am looking for a plan + device that able to utilise the allowance.


Thanks

Same here. Planning to buy iphone6s rm 1 plan

Yes, it will be reflected in your monthly bill inclusive of how many months left for you to pay for the phone.

Thanks!

Hi, I'm currently subscribing to Fibre plan + 1 primary phone line RM128. I have a few questions about maxis one prime + zerolution 360 plan.

1) I'm planning to switch my parents number (2 lines) to be my supp line @ RM48 per line and plan to take a new phone. Does the phone contract of 24 months tie to my primary line only? Supp lines are not tie to this contract?

2) If I don't sign up with new phone, 24 months contract is only applicable to fibre plan and not my mobile+family plan, correct?

3) Zerolution 360 plan, if I take Huawei P20 now and pay RM36 per month, after 24 months I can FREE upgrade to any phone I want i.e. the new iPhone in 2020?

4) If I don't surrender my phone after 24 months, what is the buy-out fee I need to pay to keep my phone?
I see this T&C.



So total buyout fee I need to pay for P20:
Device remaining balance charge (after 24 months should be 0?) + RM575 (RM2299 x 25%) + admin charge (how much?).

My understanding correct?

Hi joonh,

1) Yes, device contract only comes for principle number
2) Yes, contract only for Fibre
3) Yes, You can upgrade to new device once your 24 months contract complete.
4) For Huawei P20, non return fee is RM775​

TQ

That device upgrade is any phone? Any limitation of brand/OS/price?

Hi joonh,

You can upgrade to any available device, brand that eligible on the point of time when you have completed the 24 months under zerolution 360.

TQ

plan to subscribed zerolution360, read from website it does not require credit card, but Maxis staff told me they need credit card for payment if want to subscribe zerolution360, can advise pls?

Kindly PM us your details for us to check on your account eligibility please

TQ
Maxis

Clarify this T&C, under the maxis zerolution 360 it says 1 to 1 replacement for damage / theft. I was under assumption that the 1 to 1 replacement does not cost anything but I saw this T&C here with processing fees.
https://www.maxis.com.my/en/tnc/personal-tn...ection-tnc.html

Does that mean if i lost my Iphone XS max under the zerolution 360 contract time frame, I need to pay a RM1900 of processing fees just to get a 1 to 1 replacement??

Yes, you will need to pay the processing fee for 1-1 replacement if the device lost due to theft. TQ-Ika

Hi Maxis

i would like to know if im eligible to take zerolution 360 .if im eligible,how much do i need to deposit

im using maxis rm128 and i just port out from celcom,its 2 months old

i want to take the huawei mate p20 pro if im eligible

pls advice

Hi selinix...

Yeap, you are correct.

Thanks~

Hi, I'm a foreigner and I'm living in Malaysia around 8 years. Can I apply for this program ( Zerolution360 ) or this is only for local people ?
And how much does it cost for iPhone XS Max 64 GB after finished my contract if I don't want to return the phone ?

This post has been edited by mastic: Dec 26 2018, 04:28 PM

Hi,

Wanted to confirm on the pricing, according to the picture, does that mean if i take Maxis One Plan 128, i will be paying RM128 + RM170 monthly for the phone with 24 months contract right?

Yes...