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 New Maxis Zerolution Device Plans, Zero Upfront.Zero Interest.Zero Penalty

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Maxis
post Jan 26 2016, 09:26 PM

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QUOTE(alzaim @ Jan 26 2016, 08:15 PM)
how much will be paying for the CNY zerolution promo?
Interested with the note 5 or s6 edge +
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Hi alzaim,

You may refer further via CNY Promo for the price offer.

Thank You

Maxis
post Feb 13 2016, 03:32 PM

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QUOTE(k3v1n @ Feb 13 2016, 03:07 PM)
Wanna ask about he zerolution plan...is it the insurance coverage and every year change new phone is compulsory?
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Hi,

That is optional but you can subscribe for Device Protection but the rate is higher compared to Zerolution offer. TQ
Maxis
post Feb 14 2016, 02:39 PM

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QUOTE(k3v1n @ Feb 13 2016, 09:10 PM)
Means i can subcribe step 1 only right? Step 2 and step 3 can ignore if i dont need it?
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Hi k3v1n,

Yes, you may do so. However, we would highly recommend that our users take up all the 3 option (It is better to be safe than sorry later tongue.gif ).

Thank you
Maxis
post Feb 15 2016, 03:15 PM

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QUOTE(k3v1n @ Feb 14 2016, 07:06 PM)
Thanks.. will consider about it... btw, im currently maxis one plan 180 users without contract... am i required to change to contract base in order to subcribe the zerolution plan?
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Hi k3v1n,

Nope it is not necessary to you change to contract base. You can get a new device without bound by contract under Zerolution.

Thank you
Maxis
post Feb 16 2016, 04:04 PM

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QUOTE(KKautocar @ Feb 16 2016, 02:27 PM)
is your samsung note 5 pink limited units or they will be restocking again?
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Hi KKautocar,

We are replenishing the stock at our Maxis centers from time to time. However, it is a challenge to advise you on the availability of the stock as it is depleting rapidly due to overwhelming demand.

Thank you
Maxis
post Feb 18 2016, 03:43 PM

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QUOTE(shalzkasbsp @ Feb 18 2016, 10:57 AM)
Hi Maxis team,

Just to check, i have Note 5 from the Zerolution plan with the optional upgrade fee and phone insurance. If the phone is damaged or lost, will you issue a new phone ( or refurbished phone if damanged).

Will my upgrade feature still be valid?
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Hi,

No matter what happens to your phone during the period when you are enrolled in the Zerolution upgrade programme, you will get a new replacement device within 48 hours upon approval of claim.

You can use the replacement device and return it after the 12th month. This way, you won’t have to worry about your upgrade fee being forfeited even if your phone is damaged.

TQ
Maxis
post Feb 26 2016, 04:29 PM

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QUOTE(Liquid Snake @ Feb 24 2016, 12:49 AM)
Hi Maxis,
At last i signed up for the zerolution iphone 6s program. I've been told by the sales person that the free 20GB data is only applicable to new numbers. Is it true? because i read in ur website that its for all who signed up before 31st of march
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--PMed--
Maxis
post Feb 26 2016, 04:34 PM

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QUOTE(amad108 @ Feb 25 2016, 03:34 PM)
hello maxis team,
i'm interested with zerolution package here.. i want to know the rm112 (oneplus 2 package) commitment is it included with data plan or that package only for phone?
so different pay for phone and for data plan?
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Hi amad108,

The RM112 (Maxis Zerolution OnePlus 2) is inclusive of monthly payment for phone + New phone every year + Device protection . More info at : http://www.maxis.com.my/en/maxis-zerolution.html .

Thank You
Maxis
post Mar 10 2016, 03:43 PM

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QUOTE(beebee @ Mar 10 2016, 11:33 AM)
Maxis,

If currently on Maxis One plan without any other contract, can get new phone for 12 months contract without zerolution scheme?
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Hi beebee,

If you wish to take up a new device without zerolution package, the contract tenure would be either 12 months (for iPhone devices) or 24 months (for all our device offering).

Thank you
Maxis
post Mar 10 2016, 04:39 PM

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QUOTE(LVL1NiNjA @ Mar 10 2016, 04:35 PM)
Hi Maxis,

I'm currently on MaxisGO plan at RM48/monthly. My credit limit is RM300, can I reduce the limit to RM100?
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Maxis
post Mar 10 2016, 05:20 PM

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QUOTE(exkay @ Mar 10 2016, 04:53 PM)
any new phones coming out ? your current selection of phones are so dated.
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Hi exkay,

You could refer to our website (www.maxis.com.my) from time to time. At this juncture, we have the Samsung Galaxy S7 Edge.

Thank you

Maxis
post Mar 12 2016, 03:39 PM

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QUOTE(xzilem @ Mar 12 2016, 12:31 PM)
Is this true?

user posted image
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Hi xzilem,

Yes there will be a service charge for your device claims but will be subjected to the type of claims and it is stated in our website. You may refer to this link http://www.maxis.com.my/content/maxis/en/p...afe-device.html for more info

Thank you

Maxis
post Mar 25 2016, 11:06 PM

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QUOTE(monyetgila @ Mar 23 2016, 09:45 AM)
can i upgrade my one plan if im on zerolution with maxis one plan 98?
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Hi monyetgila,

You may do so. If you are keen and confirm on your decision, you may PM us

Thank you
Maxis
post Apr 7 2016, 12:35 PM

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QUOTE(facade88 @ Apr 7 2016, 11:51 AM)
Hi @maxis,

If say I get S7 edge under Zerolution, would I be return the phone at the end of the 12 months if I have unlocked the bootloader/rooted or installed a custom ROM? Or would that constitute breaking the device policy?
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Hi facade88,

You may refer to "Device Return Guidelines" of Maxis Zerolution at http://www.maxis.com.my/en/tnc/personal-tn...lution-tnc.html for more information.

Regards
Maxis
post Apr 19 2016, 10:55 AM

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QUOTE(facade88 @ Apr 7 2016, 01:59 PM)
Hi,

I've gone through the terms previously but there is no mention of the policy if the phone is rooted or the bootloader unlocked. Please advise.
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We R checking with the relevant dept. & will get back to you once have feedback. TQ
Maxis
post May 4 2016, 05:27 PM

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QUOTE(IMfae_ @ May 3 2016, 06:41 PM)
@maxis, and what if I wanted to upgrade to new phone before 1 year?
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Nope, you may only upgrade after 12 months.

Thanks.
Maxis
post May 18 2016, 04:16 PM

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QUOTE(ColourShadow @ May 17 2016, 10:26 AM)
Hi,

I would like to know if I want to switch to Maxis Zerolution,
how long do I need to wait to subscribe the Maxis Zerolution plan?

Data Plan : MaxisOne 98
Phone : Galaxy S7 Edge

I need to pay Data Plan (RM98) + Phone Plan (RM114) monthly?

After 12 months, the phone is totally belong to me?
If yes, means 13th month I only need to pay for the Data Plan, no need to pay for the Phone plan right?

The bill will be sent monthly to me to pay as cash or direct charge to credit card?

So I can walk in to any Maxis counter to subscribe the plan and get the phone right away without paying a single cent?

Is there any subline plan which is cheaper than RM48 that without data plan?
Thanks!
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Hi,

The lowest plan for Galaxy S7 Edge is MOP128. Hence, the monthly charges for the next 24 months is RM128 for MOP128 + RM114 (device).
The phone is belong to you if you did not subscribe to Upgrade Program & Safe Device but you need to pay RM114 for 24 months.

The bill will be send to you monthly and payment method can be via cash at Maxis counter, online banking & direct debit.
You will get the device immediately subject to availability.

Lastly, may we know if you are an existing Maxis postpaid users or other operators?
If other operators, you need to bring the last 3 months bill and make sure there is no overdue for you to entitle for Zerolution.

TQ
Maxis
post Aug 11 2016, 04:13 PM

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QUOTE(James831 @ Aug 11 2016, 01:44 PM)
I got some questions about this zerolutions device plan.
I'm currently under MOP158 , 2 years contract that will end in Feb "17.
Can I just participate this zerolutions plan or I have to wait until the contract end?
If I take note 7,  the minimum I have to pay is rm101 x24 months  + rm158?
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Hi James831,

You are allowed to re-contract with a new device if your contract less than 4 month (for 24 months contract tenure).

Thank you

Maxis
post Aug 15 2016, 04:10 PM

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QUOTE(Spawnster @ Aug 13 2016, 08:33 AM)
Hi Maxis, I am on MaxisOne Plan 98...do i have to upgrade to Plan 128 for the Note 7? Will i be under contract for 24 months? How much will the total monthly payment be with the Plan 128 and Note 7?
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QUOTE(Azurika @ Aug 13 2016, 09:27 PM)
Tagging along, I am interested for this also. Whats the full payment for a note 7 ?
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Hi Spawnster & Azurika,

You will need to take up or upgrade to MaxisONE plan 128 and above if you wish to take up Samsung Note 7 under zerolution package with a 24-months of installment. However as at this juncture, we are unable to advise any zerolution fees until its official launch in September 2016. Do stay tuned in our website at that point of time

Thank you

This post has been edited by Maxis: Aug 15 2016, 04:11 PM
Maxis
post Aug 16 2016, 05:40 PM

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QUOTE(tensaiboyai @ Aug 16 2016, 03:24 PM)
Hi Maxis,

I am using another telco and I plan to switch to Maxis Zerolution soon.

My current plan is higher than RM 80 per month, but there is an overdue in my latest payment (already paid).

May I know if I qualify for this plan?
*
Hi,

We would suggest you to bring the statements directly to Maxis Center for further checking on your eligibility.

Thanks

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