Hi,

We regret to inform that Ivalue plan is not available for device purchase under Maxis Zerolution.

TQ-Han

Hi,

May we know why are you preferring Ivalue instead of Maxis One Plan? You will enjoy more data/benefits with Maxis One Plan.

Thank you.

Hi, we will be coming up with iPhone Zerolution very soon, do check our website.

TQ

Hi attw,

As of now, the iPhones that available under our Maxis Zerolution promo will be 5S, SE, 6S, 6S PLUS & 7
Due to worldwide shortage issue of iPhone 7 Plus, it is currently not being offer under Zerolution promo.

Stay tuned

TQ

Hi ericalexander,

For new customers joining Maxis for the very first time, you will need to wait for 6 months in order to build your credit rating. After 6 months, we can evaluate eligibility to enroll into Maxis Zerolution and see if you qualify for Maxis Zerolution.

Do refer http://www.maxis.com.my/en/maxis-zerolution.html under FAQ > Who is eligible for Maxis Zerolution for more details.

TQ

Hi Batman,

If your profile is eligible to sign up for Maxis Zerolution, yes, you can sign up 2 phones under Maxis Zerolution under 2 numbers with eligible plan.

TQ

Hi ave666,

If you have 2 separated accounts, once you take the zerolution plan for both numbers, it will be merged into one account.

TQ

Hi ave666,

Each device will be tied to a number which will include the commitment fees plus the zerolution charges. e.g

Tel No A = (zerolution charge + Maxis One plan)

Tel No B = (zerolution charge + Maxis One plan)

TQ

Hi kytan,

You will need to use the account with a minimum 6 months and above for the Zerolution eligibility

Thank you

Hi ccm,

It will state as Zerolution Monthly Fee , Zerolution Upgrade Fee , Zerolution SafeDevice in your bill.

TQ

Hi, you can only assign one device under one number. You can assign another device in another number that has no existing contract.

TQ - Isaac

Hi haziqk10,

You may PM us your name, IC & phone number to check on your zerolution eligibility as well.

TQ

Hi,

First of all, thank you for our interest. May we know if your past 3 months bill more than RM80 & no overdue?
If yes, kindly bring the latest 3 months bill to the Maxis Centre to apply for Zerolution.

If your past 3 months bill is between RM50 - RM79, we need your credit card to swipe RM300 and reverse immediately upon approval confirmation. Then, you​ can purchase any mobile device under Zerolution.

TQ

Hi,

Yes, you still eligible for Zerolution although you just changed the plan from supp to principal plan.
However, make sure that there is no contract tied to the new principal plan. Otherwise, you are not eligible for Zerolution unless you willing to bear the penalty charges. TQ

Allow us to check further & contact you once have feedback. TQ

Hi nicholascwy,

If you had subscribe the "Monthly Upgrade Fee" option at the point of registration & already at 17th months installment out of 24 months as of now.
You may walk-in to any of our Maxis center to return your current phone to us & proceed to sign up another new device without any upfront payment or penalty charges

We will waive off the remaining 7 months zerolution installment for your current phone & the new device will be under another 24 months new zerolution contract.

Alternatively, if you didn't subscribe for the "Monthly Upgrade Fee" option or you would like to keep the current phone, you may also finish the 24 months installment for the current phone first & then proceed to sign up the phone device after this.

TQ

Hi batman1172,

For corporate line, you may contact our respective team via call 1919 for further assistance.

TQ

Hi,

No, this offer is only applicable for MaxisONE plan customer who does not have a device contract or vice versa.

Thank You

Hi,

Please PM us your details for further checking from our end.

Full name :
NRIC/Passport :
Mobile Number :
Latest payment method :

Thank You

Hi hazly92,

Once you have completed the contract the device is yours and do not have to return it.

TQ