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 New Maxis Zerolution Device Plans, Zero Upfront.Zero Interest.Zero Penalty

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Maxis
post Dec 21 2018, 04:37 PM

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QUOTE(selinix @ Dec 20 2018, 08:58 AM)
Clarify this T&C, under the maxis zerolution 360 it says 1 to 1 replacement for damage / theft. I was under assumption that the 1 to 1 replacement does not cost anything but I saw this T&C here with processing fees.
https://www.maxis.com.my/en/tnc/personal-tn...ection-tnc.html

Does that mean if i lost my Iphone XS max under the zerolution 360 contract time frame, I need to pay a RM1900 of processing fees just to get a 1 to 1 replacement??
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Hi selinix...

Yeap, you are correct. smile.gif

Thanks~
Maxis
post Jan 4 2019, 03:53 PM

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QUOTE(mizymora @ Jan 3 2019, 10:51 PM)
how much the non-return buyout fees if dont want to return the device after complete 24month contract? 25% or 15% or device RRP?
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Hi mizymora,

You will need to pay the following charges: Device remaining balance charge + an additional fee of 25% of the Device Recommended Retail Price (RRP) at the time of your subscription to the Plan(s) + additional administration charges.

Thank you.
Maxis
post Jan 15 2019, 04:06 PM

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QUOTE(life27 @ Jan 15 2019, 10:43 AM)
personally i am using maxis home fibre .

so i can apply any postpaid plan and get a phone with super cheap price now ??
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Definitely you can. Do visit your nearest Maxis centre in order to get the Maxis One Prime

TQ
Maxis
post Feb 3 2019, 04:24 PM

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QUOTE(jumpstat @ Feb 3 2019, 12:24 AM)
Dear Maxis,

I just completed the 24months contract on Zerolution for a iPhone7. I am considering disposing the phone, therefore Is the phone unlock?Do I need to request this from Maxis? What is the procedures? Thank you.
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Hi, can we get more information on what do you mean by unlock? TQ-Isaac
Maxis
post Feb 4 2019, 05:56 PM

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QUOTE(jumpstat @ Feb 4 2019, 07:43 AM)
Morning Isaac,

Do I have any concerns if I dispose of my iphone 7 which have completed Zerolution 24months contract to other parties? Can the phone be used on other networks apart from Maxis? If there are concerns, kindly let me know asap.

Or in other words, is the iphone 7 that I purchase from Maxis under Zerolutions 2 years ago is same like (comparable) to an iPhone 7 bought from Apple Malaysia which is unlock and can be used with any carriers here.

Thanks.
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Hi,

If you have completed the 24 months contract and also fully settled the device installment, any carrier can use the iPhone as Maxis did not block it.

Thanks-Ika

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