Hi Hotlink,

My hotlink prepaid number (017 XXX2820) was just terminated yesterday (7 Oct), can you help to re-activate my number? I really really wish to get back this number. I am oversea and won't be able to go to Maxis/Hotlink service centre for the re-activation, appreciate if you can help. Looking forward to your reply, many thanks!

This post has been edited by Cheryl Cy: Oct 8 2017, 03:38 AM

i need help too to get back my number. pls guide me. thanks a million

Hi, I'm not sure if my number is terminated 0173398871. maybe just only passed... Can help to activate it back pls?

Hi All,

Kindly PM us the details as per below for further checking and assistance:

Name:
IC/Passport:
Phone number:
Last topup amount/method:
SIM card still with you: YES / NO

TQ

Before my line being terminated, my Hotlink account balance was RM5.40. Please refund my balance, thanks

Hi hotlink, im using hotlink number.
My number 011xxxx9806 having problem, cannot connect to network service.

It shows
"Managed Roaming"
Network with limited service found.
Do you want to initiate a network search?

Network search done, it shows available networks.
BUT cannot connect any of the available network.
Shows
"Cannot connect to network now, Please try again later"

Been trying few times still cannot connect.
I try using the sim card on another phone, same result
Restarted my phone and try connect also no use
Any advice?

This post has been edited by myuser89: Oct 10 2017, 10:49 AM

Hi.

Allow us to check further. Please DM us yr full name, mobile number and the full address of your location for further checking.

TQ-Isaac

case # C19448227
I called 122 to activate, but still not activate, today already 10 working days.

PM the detail already.

Dear Hotlink,

My Simcard is Expired but still Activate. Is It possible to re-activate my card?
This card is really important to me, and currently i am on abroad, unable to go your service center. please help on it! thanks

Hi Whitney Huang,

We regret to inform that reactivation is no longer available due to SKMM direction. Please walk in to the nearest Maxis Center/authorised dealer to purchase a new SIM pack if you wish to get a new Hotlink number.

TQ

Dear Hotlink,

My number (01243*****) have been deactivated also, i'm in business trip and now i can't do any ebanking verification. Please help to re-activate my number.

Your help and response is highly appreciated.

This post has been edited by jual_nasi_lemak: Oct 14 2017, 12:45 AM

Hi hotlink,my hotlink number 011143***** has deactive recently.I really hope that i can use my number back.How can i activate my number?

i had one hotlink number. last month i received an sms saying its going to be deactivated soon. so i topped up rm10. few days later the line said no service. i called customer service and said they cant do anything bout it as its already deactivated. nice

Hi

I top up my phone numbers and i received the message from the bank on my transaction. However i did not received any message from maxis that it has been successfully top up. I can provide you with the details required.

Thanks in advance for your help

Dear Hotlink,

My number have been deactivated also, i have been Oversea with the SIM card as well, now i can't do any ebanking verification. Please help to re-activate my number. My number is +60 11 25130836.

Your help and response is highly appreciated.

Hi,

We have PMed you.

TQ

Hi,

Kindly PM us the following details:

1. Full Name:
2. NRIC:
3. Mobile Number:
4. Proof of Top Up (screenshot):

TQ

This post has been edited by #Hotlink: Oct 16 2017, 10:30 PM

whoaa... so many people asking for reactivate the terminated no.

Dear hotlink, my prepaid number expired on 13/10,but I never recieve any message that say it was going to terminate. Is there any chance to reactivate it? My number is 0173823178.