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 Re-activate my hotlink number, Expired number

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#Hotlink
post Jan 18 2016, 04:05 PM

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QUOTE(darren_wwm89 @ Jan 18 2016, 02:36 PM)
Hi Hotlink Customer Service,

Please help me to reactivate my hotlink number as its very important for me, i forget to top up to stay active.
my number 016-9xxxx66
i had call 1300820120

my alternative number 017-2xxxx36

thank you and waiting your soonest reply.
--------
phone number edited due to House Rules
*
Hi darren_wwm89,

Upon checking, your request has been escalated to the relevant team for further action. Your case ID: C17271573. We will contact you as soon as we get the feedback.

Thank you

edmiez
post Jan 21 2016, 08:06 AM

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Hi customer service,
Saya mengalami masalah yg sama..
Number expired on 19 feb..
Sy harap dpt reactivate sbb penting utk urusan perbankan.
Skrg sy di oversea. Harap dapat bantu saya.
Terima kasih

This post has been edited by edmiez: Jan 21 2016, 08:09 AM
#Hotlink
post Jan 21 2016, 03:59 PM

Look at all my stars!!
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QUOTE(edmiez @ Jan 21 2016, 08:06 AM)
Hi customer service,
Saya mengalami masalah yg sama..
Number expired on 19 feb..
Sy harap dpt reactivate sbb penting utk urusan perbankan.
Skrg sy di oversea. Harap dapat bantu saya.
Terima kasih
*
--PMed--
fenixchoo
post Jan 24 2016, 04:37 PM

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Hi customer service,
Saya mengalami hotlink expired minggu lepas.
Number expired on 19 Jan..
Saya harap dpt reactivate sbb penting utk urusan.
Sekarang saya dekat oversea. Harap bantuan.
Terima kasih
#Hotlink
post Jan 24 2016, 05:26 PM

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QUOTE(fenixchoo @ Jan 24 2016, 04:37 PM)
Hi customer service,
Saya mengalami hotlink expired minggu lepas.
Number expired on 19 Jan..
Saya harap dpt reactivate sbb penting utk urusan.
Sekarang saya dekat oversea. Harap bantuan.
Terima kasih
*
--PMed--
aurum_alchemist
post Jan 26 2016, 04:37 AM

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Hi Hotlink,

I forgot to reload to my number, 017***4695. I am currently working abroad, and I lost my roaming service. What should I do? Can you help me reactivate my number?
Really appreciate your help.

This post has been edited by aurum_alchemist: Jan 26 2016, 04:38 AM
#Hotlink
post Jan 26 2016, 03:52 PM

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QUOTE(aurum_alchemist @ Jan 26 2016, 04:37 AM)
Hi Hotlink,

I forgot to reload to my number, 017***4695. I am currently working abroad, and I lost my roaming service. What should I do? Can you help me reactivate my number?
Really appreciate your help.
*
Hi aurum_alchemist,

Please check your PM.

Thank you
KuroShaz
post Jan 27 2016, 10:02 AM

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Hi Hotlink Customer Service,

My number just expired yesterday and i would like to reactivate it back.

No: 014xxxxx15

thank you

--edit mobile number--

This post has been edited by Maxis: Jan 27 2016, 01:46 PM
#Hotlink
post Jan 27 2016, 01:48 PM

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QUOTE(KuroShaz @ Jan 27 2016, 10:02 AM)
Hi Hotlink Customer Service,

My number just expired yesterday and i would like to reactivate it back.

No: 014xxxxx15

thank you

--edit mobile number--
*
--PMed--
karipap_aku
post Jan 29 2016, 06:52 AM

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Hi Hotlink,

I top up both my numbers 012***6593 & 012***7647 on the 20th Dec 2015 but the 012***7647 has lost its connection while the other is still active and roamed. Just to let you know that I am currently abroad.

Really appreciate your assistance. tq in advance
#Hotlink
post Jan 29 2016, 11:21 PM

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QUOTE(karipap_aku @ Jan 29 2016, 06:52 AM)
Hi Hotlink,

I top up both my numbers  012***6593 & 012***7647 on the 20th Dec 2015 but the 012***7647 has lost its connection while the other is still active and roamed. Just to let you know that I am currently abroad.

Really appreciate your assistance. tq in advance
*
--PMed--
lion4533
post Jan 30 2016, 12:08 AM

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My hotlink prepaid number expired as well
But I'm studying abroad currently
I used this number for very long time...
Anyone could help me recover the service?
I know I can simply walk in any telco shop in klia when I arrive Malaysia, but this number is still the number I wanted to get back
#Hotlink
post Jan 31 2016, 03:27 PM

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QUOTE(lion4533 @ Jan 30 2016, 12:08 AM)
My hotlink prepaid number expired as well
But I'm studying abroad currently
I used this number for very long time...
Anyone could help me recover the service?
I know I can simply walk in any telco shop in klia when I arrive Malaysia, but this number is still the number I wanted to get back
*
--PMed--
nktious
post Feb 10 2016, 12:25 PM

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Hi Hotlink,

My number Deactivated and how do I reactive it back? The number registered under my mom IC.

Thanks.
shadow_calamity
post Feb 10 2016, 01:54 PM

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Hi Hotlink Customer Service,

My number just expired recently and i would like to reactivate it back. Currently overseas.

No: 0126****03

thank you
#Hotlink
post Feb 10 2016, 05:25 PM

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QUOTE(nktious @ Feb 10 2016, 12:25 PM)
Hi Hotlink,

My number Deactivated and how do I reactive it back? The number registered under my mom IC.

Thanks.
*
--PMed--
#Hotlink
post Feb 10 2016, 05:31 PM

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QUOTE(shadow_calamity @ Feb 10 2016, 01:54 PM)
Hi Hotlink Customer Service,

My number just expired recently and i would like to reactivate it back. Currently overseas.

No: 0126****03

thank you
*
--PMed--

bjax22
post Feb 11 2016, 02:56 PM

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Hi Hotlink,

Can you please PM me for info you need.
My number is still active and will not expire before next year.
However, it cannot register to Maxis network anymore since 2 days ago.
I suspect it is being deactivated for whatever reason.

#Hotlink
post Feb 11 2016, 05:10 PM

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QUOTE(bjax22 @ Feb 11 2016, 02:56 PM)
Hi Hotlink,

Can you please PM me for info you need.
My number is still active and will not expire before next year.
However, it cannot register to Maxis network anymore since 2 days ago.
I suspect it is being deactivated for whatever reason.
*
--PMed--
bjax22
post Feb 12 2016, 10:03 AM

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QUOTE(#Hotlink @ Feb 11 2016, 05:10 PM)
--PMed--
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Thank you for the PM.
I went to Maxis Center @Queensbay Mall before I saw your message.
Customer Service there is fast, maybe due to CNY, not many customer there.
According to the CS personnel, my account is still active without any problem.
Then, he took my phone and take out the SIM card for inspection.
My SIM card was trimmed from normal sized to micro SIM.
His theory is that the air somehow got into the SIM card and oxidized the chip inside.
Wow, that is the first time I hear this theory.
I don't know, he could be right. I've been using the trimmed SIM card for 2 years without problem.

Anyway, he replicated a new 128K SIM card for me with cost.
The network came up straight away.
So, my case is now mark solved.


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