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 Re-activate my hotlink number, Expired number

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Mooneyes
post Dec 16 2015, 11:22 PM

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QUOTE(#Hotlink @ Dec 16 2015, 10:55 PM)
Kindly walk in to any nearest Maxis Center for further assistance from our end.

Thanks.
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I went to Maxis center. They said i can't change the simcard owners name. They said the original owner must be present to change the name. As I mentioned the seller is in KL but I'm in Kuching. Can't you do anything about this? #Hotlink
Maxis
post Dec 17 2015, 05:59 PM

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QUOTE(Mooneyes @ Dec 16 2015, 11:22 PM)
I went to Maxis center. They said i can't change the simcard owners name. They said the original owner must be present to change the name. As I mentioned the seller is in KL but I'm in Kuching. Can't you do anything about this? #Hotlink
*
May we know which Maxis Center that you walk in?
Mooneyes
post Dec 17 2015, 06:34 PM

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QUOTE(Maxis @ Dec 17 2015, 05:59 PM)
May we know which Maxis Center that you walk in?
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Maxis Center Kuching and Maxis Center Miri. Please help because I want to change the sim card to 4g. Thank you.
#Hotlink
post Dec 17 2015, 08:30 PM

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QUOTE(Mooneyes @ Dec 17 2015, 06:34 PM)
Maxis Center Kuching and Maxis Center Miri. Please help because I want to change the sim card to 4g. Thank you.
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Hi Mooneyes,

Just as long as you walk in to the main Maxis centers not our exclusive partners and are able to answer several questions of your Hotlink account you are able to make the changes.

Thank you

Mooneyes
post Dec 17 2015, 09:27 PM

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QUOTE(#Hotlink @ Dec 17 2015, 08:30 PM)
Hi Mooneyes,

Just as long as you walk in to the main Maxis centers not our exclusive partners and are able to answer several questions of your Hotlink account you are able to make the changes.

Thank you
*
Please confirm this. Dont want the Maxis Center in Kuching say the same thing again. Can't change the sim card owner's name without the 1st owner permission.
#Hotlink
post Dec 18 2015, 10:27 AM

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QUOTE(Mooneyes @ Dec 17 2015, 09:27 PM)
Please confirm this. Dont want the Maxis Center in Kuching say the same thing again. Can't change the sim card owner's name without the 1st owner permission.
*
--PMed--


dorsh
post Dec 20 2015, 11:01 PM

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QUOTE(#Hotlink @ Dec 18 2015, 10:27 AM)
--PMed--
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My hotlink number expired can u help me
#Hotlink
post Dec 21 2015, 11:09 AM

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QUOTE(dorsh @ Dec 20 2015, 11:01 PM)
My hotlink number expired can u help me
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Hi,

Pls PM below details for further assistance.

1. Mobile number
2. Alternate contact number
3. Full name
4. I/C no.
5. Do you still have the SIM card?
6. 20 digit SIM card number.

Thank you.
nojimenez
post Dec 28 2015, 03:10 PM

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Hi Hotlink, I got same issue here.. My number 0173615938 got expired because I was overseas for the past 3mos. Now Im still overseas and I badly need my number back for online banking. Appreciate your prompt support and feedback.
#Hotlink
post Dec 28 2015, 05:49 PM

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QUOTE(nojimenez @ Dec 28 2015, 03:10 PM)
Hi Hotlink, I got same issue here.. My number 0173615938 got expired because I was overseas for the past 3mos. Now Im still overseas and I badly need my number back for  online banking. Appreciate your prompt support and feedback.
*
Hi,

Allow us to check further if the number can be reactivated and contact you once have feedback.
Case Reference Number is C17192619.

Thank you.

nojimenez
post Dec 29 2015, 09:18 AM

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QUOTE(#Hotlink @ Dec 28 2015, 05:49 PM)
Hi,

Allow us to check further if the number can be reactivated and contact you once have feedback.
Case Reference Number is C17192619.

Thank you.
*
Thank you. Hopefully we have some good news today because I really need it badly. I know I still have balance on my acct and a friend in MY loaded it as well today.
theUnintended
post Dec 29 2015, 03:22 PM

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Hi, needed help activating terminated number also, @#Hotlink?
#Hotlink
post Jan 2 2016, 04:15 PM

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QUOTE(theUnintended @ Dec 29 2015, 03:22 PM)
Hi, needed help activating terminated number also, @#Hotlink?
*
Hi,

Please PM the below details for further assistance.

1. Mobile number
2. Full name
3. I/C number
4. Alternate contact number
5. Do you still have the SIM card? Y/N

Thank you.
nexus52033
post Jan 12 2016, 08:40 AM

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how to Re-activate my hotlink number
#Hotlink
post Jan 12 2016, 03:37 PM

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QUOTE(nexus52033 @ Jan 12 2016, 08:40 AM)
how  to Re-activate my hotlink number
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Hi nexus52033,

We believed that you have been advised accordingly.

Thank you

hobbykiosk
post Jan 14 2016, 02:40 PM

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i want to reactivate my hotlink number, already pm the details
#Hotlink
post Jan 14 2016, 04:27 PM

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QUOTE(hobbykiosk @ Jan 14 2016, 02:40 PM)
i want to reactivate my hotlink number, already pm the details
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Hi hobbykiosk,

Kindly check your PM.

Thank you
Jeeppoo
post Jan 16 2016, 05:01 PM

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Hi, i want to reactivate my expiredhotlink number. Kindly advise how to do so. Tks.
#Hotlink
post Jan 16 2016, 05:03 PM

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QUOTE(Jeeppoo @ Jan 16 2016, 05:01 PM)
Hi, i want to reactivate my expiredhotlink number. Kindly advise how to do so. Tks.
*
--PMed--
darren_wwm89
post Jan 18 2016, 02:36 PM

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Hi Hotlink Customer Service,

Please help me to reactivate my hotlink number as its very important for me, i forget to top up to stay active.
my number 016-9xxxx66
i had call 1300820120

my alternative number 017-2xxxx36

thank you and waiting your soonest reply.
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phone number edited due to House Rules

This post has been edited by Maxis: Jan 18 2016, 04:02 PM

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