so u need to threaten them very year?

i am also a Premier Miles card holder.
This year they charged me RM600, for previous years, i call to waive and they removed the 10k miles.
Now they said not possible, if i want to save on the annual fee, recommends me to downgrade to Citi Choice Card.

what type of card are you holding?
I have been with them for the last 10 years, holding their Premier miles, annual usage RM80k-100K.
They told me not possible to waive the annual fee.

upgrade from Platinum?
What is the card higher than platinum?

seems very prestige, what about their annual fees? any chance to get waiver?

the customers based too large, they want to cut some...
Never think of " it takes years to keep customers, just need a stupid policy to loose them all gradually"

Yeah I want to know also.
I have few monthly standing instructions with the card, so means I am using the card every month.
If they are not happy with 100k usage per year with prompt paymaster, I don't know what customers are they looking for?

Same here, I like their free ride from Klia back home
This is the only reason I keep this card.
The rewards point is RM3000 to 1000 points.
The annual fees is RM600 in exchange of 10000 points

I have called to waive my annual fees on my Premier Miles.
Customer service suggests me to "downgrade" to Citi "Choice Card" as no annual fees.
Also mention, their colleague will call me to double confirm the conversion in 3 working days.

3 working days have passed, no one call.
When I checked online this morning, my Premier Miles being canceled, and converted to Citi Choice card.

The message is clear, don't ever ask for or challenge for fee waiver. You will be penalized or downgraded.

so u need to re-submit the new set of documents?
reapply also subject to annual fee, no way to avoid.

when re-applying, do we need to submit the income documents?

thanks.
so when the 1 year expires, and due for annual fee. Do the same? cancel and reapply?

I have the same fate like you if u read few pages before this.
Citibank straight away downgrade my card toChoice card without my approval.

citibank credit card has one of the largest customers base in the country, they don't care to loose some

2 different issues.

definately not worth it.
cancel and reapply after 3 months cooling off period

don't waste your time. i called to waive my annual fees for Premier Miles. Not possible.
Today i received my downgraded Citi Choice Card. Damn it.

Yes....Citi always think they have the best package.
Premier Miles is over-rated.

There are some hidden charges. For example,

Malaysia Airline use cash/ Redemption = RM2000 + airport tax RM200 = total RM2200
When redeem using award ticket

then the points needed will be X point + airport tax RM500.

SO airport tax suddenly increased from RM200 to RM500, why????

There is no fuel surcharge for now as the fuel price is at its historical low.

i spent RM100K for my Premier Miles in 2015.
If you spend half a million ringgit per year, maybe negotiable.

lucky you.