QUOTE(shinjay @ Feb 3 2020, 11:52 AM)
Anyone here received the "Spend to Get Guaranteed Gift" sms? I already fulfilled the RM50 x 10 times within a month, but still didn't receive any sms/email.
same boat here...
QUOTE(tifosi @ Feb 3 2020, 11:57 AM)
Nop, not even once throughout the months despite fulfilling the 10X50 every month.
QUOTE(shinjay @ Feb 3 2020, 12:07 PM)
I just contact the Live chat officer,
"There is an intermittent issue on the SMS."
"we understand your concern. As per advised earlier, we have compiled all the feedback regarding the guaranteed SMS and the team is aware of this issue."
"As per advised earlier, the confirmed that if customer is eligible, they shall award the Guaranteed Gift to cm and it will be done within twelve (12)
weeks from the expiry of each Campaign Month."
Basically we wouldn't know what guaranteed gift we had won.

i have lodged several complaints to CS...nobody can answer me what guaranteed gifts I am getting
really frustrating
QUOTE(kons @ Feb 4 2020, 10:35 AM)
citi prestige gave me 80,000 points for no reason.
whoa so nice...
if only they can waive the expensive AF for prestige...then i would gladly take
This post has been edited by lyc1982: Feb 7 2020, 10:55 AM