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Unifi Official TM UniFi High Speed Broadband Thread V21, ( -_・) ︻デ═一▸ Maxis & Time

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fruitie
post Aug 6 2015, 05:54 PM

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QUOTE(annoymous1234 @ Aug 6 2015, 05:46 PM)
thanks for the fast respond. after i change the SSID, do I need to relogin the hypptv again? during set up of the hypptv i saw they use the SSID to login.
*
I'm sorry but I don't use my HyppTV, I supposed it works the same like our mobile phone.
Once SSID is changed, you will need to login again using the new SSID. smile.gif
fruitie
post Aug 7 2015, 02:43 PM

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QUOTE(buyoq @ Aug 7 2015, 02:21 PM)
just got upgraded today.yesterday register, less than 24 hours already got my 30Mb

[attachmentid=4705119]

user posted image

the upload...  cry.gif  cry.gif
*
Already expected ma. laugh.gif
fruitie
post Aug 7 2015, 02:51 PM

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QUOTE(cytoh @ Aug 7 2015, 02:50 PM)
Guys, i got the call from TM telemarkerting for the 30mbps upgrade on Tuesday, but i still yet to receive any email, normally how long does it take to upgrade the account to 30mbs?
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One week.
fruitie
post Aug 7 2015, 05:48 PM

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QUOTE(xazer @ Aug 7 2015, 05:29 PM)
Hi ,

Im a VIP10 user here and I received a call today that i receive an offer thru telemarketing service from TM  to upgrade to unifi30mbps . As per conversation he said that he will send a confirmation email to me.

Is it possible that i refuse the upgrade from VIP10 to Unifi30 when i received the email ?
Thank you
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I didn't receive any confirmation email. A week after that received an email that it is already completed.

So, if you want to change your mind, I suggest you call CS as soon as possible.
fruitie
post Aug 7 2015, 09:10 PM

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QUOTE(arthur88 @ Aug 7 2015, 08:58 PM)
confirm upgrade to vip30 cause upload speed is 5mbps only..
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Have you filed a case with TM?
fruitie
post Aug 8 2015, 01:11 PM

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Back in sister's house which only has 4Mbps Streamyx. cry.gif
I miss my 30Mbps in PJ... cry.gif
fruitie
post Aug 8 2015, 05:48 PM

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QUOTE(acidkill @ Aug 8 2015, 05:36 PM)
my unifi complete upgraded to 30mb yesterday... reboot everything and do speedtest... the result is only max can reach around 18-20mbps. just call them up and file a complaint.. now waiting for their technician to check.
*
WiFi or LAN? It could be a limitation from router.
Are using the stock router?
fruitie
post Aug 9 2015, 04:30 PM

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QUOTE(mitodna @ Aug 9 2015, 03:59 PM)
Walk in can take unifi30 without Aneka plan?
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Cannot. Must bundle with a HyppTV package. Cheapest is Aneka and Vernam.
fruitie
post Aug 10 2015, 10:14 AM

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QUOTE(arthur88 @ Aug 10 2015, 09:26 AM)
filed a case ady..and tm staff came and change modem to D-Link...
by using LAN, the tm staff can get once 29Mbps download speed on unifi speed test website and once on speedtest ookla website...
however, when i try speedtest on wifi on both these two websites, out of 10 times, i only got 1 time can get more than 20mbps download speed...
most of the times i get 12-14mbps download speed.

is this normal behaviour for unifi 30mbps? cry.gif
*
If LAN no issue and WiFi doesn't get full speed, usually it is due to limitation from stock router. smile.gif

Either get a new router or if you have any spare router at home that can be used as AP, use it. smile.gif I'm also using this option.
fruitie
post Aug 10 2015, 01:28 PM

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QUOTE(cybpsych @ Aug 10 2015, 12:17 PM)
anybody can check their bills at MyTM page?
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Just registered an account and cannot view...
It says: "Sorry, we are unable to retreive your bills.
Please try again later."

hmm.gif
fruitie
post Aug 10 2015, 02:04 PM

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QUOTE(cybpsych @ Aug 10 2015, 02:01 PM)
yep, it's been "unavailable" for few days dy  sweat.gif
*
Just have to wait lo. laugh.gif
But if it is not displaying, cannot make payment from there right?
fruitie
post Aug 10 2015, 02:08 PM

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QUOTE(cybpsych @ Aug 10 2015, 02:05 PM)
yep, cuz the "pay" function is on the page itself  doh.gif
*
I still have time to figure it out as I have overpaid for two-three months. blush.gif
fruitie
post Aug 10 2015, 03:54 PM

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QUOTE(lowyard @ Aug 10 2015, 03:42 PM)
can anyone help me to upgrade from vip 5 to unifi 30 here? the account belongs to my sister and i've explained to her regarding the upgrade and everything and she agreed to upgrade to unifi 30. the thing is, she's busy and the best she can do is to pick up the call by tm and say 'yes'. but so far tm haven't contacted my sister to offer the promo so can't proceed. and calling tm to ask them to call my sis doesn't work. have to wait for marketing team to call my sis first, which no one will know when.

anyone here can assist me n my sis?

tq so much
*
Xefron can assist? Since he is one of the TM agents. Maybe you can PM him directly.
fruitie
post Aug 10 2015, 11:03 PM

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QUOTE(Weng85 @ Aug 10 2015, 10:53 PM)
Planning to apply Unifi tomorrow. The router they given really x boleh pakai ke??? Just a single story house
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Can try first, cannot only change. smile.gif
Mixture feedback, some said can, some said can't. As for me, I don't want to waste time to try since I have a spare unused router to make it as an AP. brows.gif

user posted image

I did something to my flash settings on my Chrome because YouTube videos kept jerking and stuttering. Adobe sucks. Now kinda solved the problem. doh.gif

But due to my flash settings, my Speedtest can only capture around 20Mbps now but my IDM captures actual speed, so that's fine with me. laugh.gif

My phone also more than 30Mbps.

All well when I use FF to try Speedtest. laugh.gif

user posted image






This post has been edited by fruitie: Aug 10 2015, 11:07 PM
fruitie
post Aug 10 2015, 11:08 PM

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QUOTE(blacktubi @ Aug 10 2015, 11:05 PM)
Still flash? Why not HTML5? tongue.gif

https://www.youtube.com/html5
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I don't know how to enable it but if I read from online, it is already enabled now automatically? I cannot find way to do it. doh.gif

QUOTE(Weng85 @ Aug 10 2015, 11:07 PM)
Thanks for the advice. coz just me using only, sometimes my friends/relative come and use phone to online. If I want to change the modem, which is the cheapest?
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This one blacktubi has to advise already. tongue.gif
fruitie
post Aug 10 2015, 11:23 PM

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QUOTE(blacktubi @ Aug 10 2015, 11:18 PM)
If it is enabled, you won't see the flash settings when you right click a video. It should be enabled automatically on Chrome now.
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OK, I think it is already enabled.

Looks like it is my old laptop issue. Sigh. cry.gif
fruitie
post Aug 11 2015, 12:20 AM

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Seems that it is fixed already after I deselected the "Use hardware acceleration when available" in Chrome settings. thumbup.gif

Reverted back to the previous flash settings. biggrin.gif Speedtest resumes its work. laugh.gif

user posted image

user posted image

user posted image


By the way cybpsych, I can view bills from myTM already. biggrin.gif
fruitie
post Aug 11 2015, 01:01 AM

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QUOTE(Hosaka @ Aug 11 2015, 12:54 AM)
anyone experiencing capped download speed for VIP5 ? or people from subang areas ?

internet has been capped at 125kbps since last week, so they have a quota now or what ?
*
Definitely something wrong with your line. Nobody has reported at here so far.
I hope you have complained to TM already.
fruitie
post Aug 11 2015, 08:54 AM

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QUOTE(liwei92 @ Aug 11 2015, 03:13 AM)
Im in ss2 , could I go to the tmpoint and ask for upgrade to 30 or 50mbps?
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I supposed yes. I'm in Seapark, near to SS2, I received the call and upgraded via call. Walking to TM is faster, usually will be activated within an hour or two.
fruitie
post Aug 11 2015, 09:57 AM

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QUOTE(doremon @ Aug 11 2015, 09:02 AM)
Are u certain will get the same offer from TM telemarketing ?

Heard if you walk in, price for VIP30 is different. Correct me if im wrong  notworthy.gif
*
Yes, others are also paying at least RM 199 excludes GST.

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