Under Manage Saved Credit Card tab.

checked already, but still cannot remove it

Hmm, no delete button there?

I able to delete my card using the button though.

see mine:

Hmm, I have a delete button, I think you have to contact Celcom for this issue

probably u r using visa/master. mine is amex.

i will take the 20gb hehe if have

yea, also notice the word "from".

this is (deceptive) marketing

happens on all malaysia telcos.

happened to my hotlink when i was transiting in hk. mobile data and data roaming were off. my phone scanned and registered at a host carrier. then immediately my credit disappeared!

my iphone's data counter registered 0 byte. i believe during the process of negotiating and registering with a carrier, some data packets were exchanged.

this is easy money for telcos. this is why all malaysian telcos are forcing auto data roaming upon us with no option to turn it off at the operator end. i have sim cards from hk, indonesia and vietnam and data roaming is not turned on by default.

i suggest we all complain to mcmc to have our telcos stop this auto data roam practice.

This post has been edited by kit2: Apr 8 2016, 10:29 AM

agreed. but could it be any other possibilities? well as a consumer call them and deactivate roaming before going there then

very sad case... i was being charged for that amount.. after reported to ocs.. and now waiting approval from celcom to get it waived.. now expecting a call from celcom on this..

while waiting for that.. i outstation again and received the same sms of the amount of being charged.. nothing can do till the statement is out then only can make report again.. really wasting time!

This post has been edited by spreeeee: Apr 8 2016, 11:59 AM

Actually if the telcos really did not thought of anything to gain from the customers, they can always set an allowance of say first 5-10KB of roaming data used will be waived.

I believe some phones might still be pinging a certain server before it realizes that data roaming setting is off which is why there will be several hundred bytes of data used which is really very small and it is obvious the customer did not use the data. What activity uses less than 1KB these days?

i've just sent my complain to CFM and MCMC. Hope they can do something.

nowadays, everytime i go abroad to move my sim into a 2g dummy phone. this has proven to reliably prevent data roaming and at the same time retain voice and sms functionality.

good luck!

good move teach them lesson

but does MCMC and CFM really will do something? how long to get response from them?

contacted ocs, was asked to fill-up the cancellation form:

http://www.celcom.com.my/Web_Center_Sites/...g_form_2010.pdf

and then attach and send to:

https://www.celcom.com.my/personal/helpsupp.../contactus-form

Despite Maxis' revised plans, still loving the FIRST Basic 38. Low commitment at RM38 monthly for 3GB and when needed can Max Up 5GB for RM50 making it RM88 for 8GB of data. Highly flexible plan.

I have 2 basic 38 plan. If I want to sell one what is the value?
Thanks.

Willing buyer willing seller.