Amex auto bill got 5% off?
Celcom FIRST Basic 38 Fan Club V1 (UPGRADED!), Upgraded to 10GB !
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 Jul 22 2015, 09:36 PM
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#1
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia  
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Jul 23 2015, 09:29 AM
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#2
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(Q-C @ Jul 23 2015, 08:21 AM) spreeeee i dont think so got amex. cause when i try to do it in autobill in the ocs i cant find amex. i'm currently set auto-bill with amex, and it works although there is no amex logo during the setup in ocs. i'm asking coz i'm new customer of celcom FB38 and i didn't see the 5% off being credited into the 1st and 2nd celcom statement. see my setup which the credit card starts with "3":  sos: http://money.howstuffworks.com/personal-fi...redit-card1.htm This post has been edited by spreeeee: Jul 23 2015, 09:30 AM |
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Jul 23 2015, 09:51 AM
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#3
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(Q-C @ Jul 23 2015, 09:49 AM) wow~! i must do amex then mbb amex, 5X pointswhats the benefits? can type here? i cant access the link due to my work proxy btw please use the ocs chat with them and ask them i'll try ocs chat, and update u guys.. |
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Jul 23 2015, 10:32 AM
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#4
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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sorry guys, overlooked on the statement, indeed have 5% rebate too for amex auto-bill. the 5% rebate actually appeared on the next statement.
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Jul 23 2015, 10:40 AM
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#5
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(Dozz @ Jul 23 2015, 10:34 AM) I registered Auto Debit with AMEX too and didn't get 5% discount on my last month bill. Called CS, he asked me to wait until next billing cycle date , if still no 5% discount, then they will create report.... >.< this is my 2nd celcom statement which reflected the 5% rebate of rm10, i.e. rm0.50: |
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Jul 23 2015, 10:47 AM
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#6
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(Dozz @ Jul 23 2015, 10:45 AM) Ok.. but your previous post saying that you didn't get 5% discount on your second bill right?! i overlooked, see above my few previous post  |
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Aug 2 2015, 10:31 PM
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#7
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(markchan @ Aug 2 2015, 06:18 PM) hi can i know where is the information stating 5x? http://www.maybank2u.com.my/mbb_info/m2u/p...sonal/CRD-Cardsi just registered using the celcom autobiling.  "5x TreatsPoints for all spend on your Maybank2 American Express Card in Malaysia or anywhere else in the world except Government Bodies, Education Institutions and Insurance Provider." |
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Dec 14 2015, 12:03 PM
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#8
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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anyone subscribed to caller ringtone? how much is the charges? any link to view songs available?
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Dec 16 2015, 05:39 PM
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#9
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(SamD @ Dec 15 2015, 03:00 PM) Hi all, chargeable, i didn't know also at the first place. like you, i assume the free call 50 minutes is for all calls I have a question on this plan and hopefully someone can clarify. Per my understanding, the RM38 includes free 50 minutes call and 50 SMS to any network. However, since the first bill, I have noticed that the calls made are all chargeable regardless whether or not they fall within the first 50 minutes. Has anyone else noticed this? I am now thinking by right these call should be free. Appreciate your thoughts, thanks. |
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Jan 22 2016, 09:57 AM
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#10
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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did anyone receive such sms?
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Jan 22 2016, 10:12 AM
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#11
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(konpia @ Jan 22 2016, 10:04 AM) Yes, and I have unsubsribed by reply STOP and that is about when my signal dropped to 3G and never goes back to 4G. eventually got a reply saying the STOP action is invalid, it then says use STOP FB. same with u too?but what u mean by signal dropped to 3g? |
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Jan 22 2016, 10:26 AM
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#12
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(konpia @ Jan 22 2016, 10:23 AM) I managed to unsubscribed. so far my 4g is fine It is about that time that I only have 3G signal only. Haven't been able to get back the LTE signal even after getting celcom to refresh my LTE network line. This post has been edited by spreeeee: Jan 22 2016, 10:36 AM |
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Jan 22 2016, 11:34 AM
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#13
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(konpia @ Jan 22 2016, 11:13 AM) Really appreciate if you could take screenshot of your APN setting as I suspect my APN setting is somehow changed without me knowing. Thanks  |
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Jan 22 2016, 11:56 AM
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#14
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(terence_nwb @ Jan 22 2016, 11:54 AM) Are both SIM on same plan? assuming same plan? as in the forum first38 I am using First Basic 38 and I have a Magic SIM too but haven't tried Magic SIM yet.  |
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Jan 22 2016, 12:01 PM
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#15
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(konpia @ Jan 22 2016, 12:00 PM) Yes, Basic 38 here, I bet the 'facebook' SMS has somehow changed my phone setting (APN). Maybe a SPAM SMS? Your APN setting is diff from mine. Will check with Celcom to confirm if the facebook SMS is in fact SPAM or not. Thanks. yeah.. wonder if no reply to STOP, worry will keep on charging without notice. |
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Apr 6 2016, 02:15 PM
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#16
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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what is the possible reason that being charged for data roaming but phone MOBILE DATA and DATA ROAMING turned off? only using phone calls, sms and wifi. furthermore, to subscribe to data, we need to dial *123# which is RM38/day.
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Apr 6 2016, 02:21 PM
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#17
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(kumhoo @ Apr 6 2016, 02:19 PM) Maybe you accidentally on the data roaming without knowing it. The RM38/day no need to subscribe and it will detect automatically. CONFIRMED no turned on! i have already reported to celcom and waiting a department for approval, waiting for their call.You can call to Celcom to verify but I doubt they able to check. Last option is to complain to MCMC which much efficient. |
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Apr 6 2016, 02:54 PM
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#18
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(OKLY @ Apr 6 2016, 02:39 PM) MCMC usually will require/prefer that consumers contact ISP first and when it is failed to be resolved then can proceed to lodge a complaint with them. any direct link to contact mcmc? |
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Apr 6 2016, 03:20 PM
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#19
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(OKLY @ Apr 6 2016, 03:14 PM) thanks!according to another thread (https://forum.lowyat.net/topic/3901318), it was due to LTE/4g is turned on causing the issue, possible? |
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Apr 7 2016, 03:08 PM
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#20
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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current celcom bill is paid with credit card - auto-bill, how to disable this? it can only be edit credit card info, but not remove or disable.
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