QUOTE(voncrane @ Oct 6 2016, 04:04 PM)
Same here.. Using the 1st model too..
TM's refused to change it for free cuz it's out of warranty.. Understandably so, however, me contract is almost up and they've been calling, trying to sell another 2 years lock-in .. Each time they call, I say I'll upgrade provided they come and replace all the equipment with newer ones and each time they respond with either "We'll get back to you" or "We can't, cuz something has to break first".. I'm like
.. This is how they treat a longggg term customer... So been cajoling TIME (who's really close by) to move into the condo, it's been considered.. So if successful, easy to potong and jump ship..
For my case, after i upgrade from 10mbps to 30mbps, speedtest cannot reach 30mbps..then TM replace modem and router for me for free..
Oct 6 2016, 04:43 PM

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