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 Please cancel my Hotlink CRT DIY Package!, Cancel the Caller RingTone (CRT) service

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#Hotlink
post Dec 3 2016, 04:37 PM

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QUOTE(crrabb @ Dec 3 2016, 01:16 PM)
Hello.

My hotlink account currently is being deducted RM3 every month for the CRT package which I did not subscribed. I received this SMS every month:

RM0. CRT DIY Package renewed. Next renewal 18/11/16. Dial *131# or visit www.musicunlimited.com.my to manage or check out the latest song list.

I tried going to *131#, but not able to unsubscribe. Please unsubscribe from this CRT package. Will give my hotlink number in PM message.

Thanks.
*
Hi crrabb,

Kindly PM us your name, IC & phone number for further assistance.

TQ
jiraiya77
post Dec 5 2016, 09:37 PM

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From: White Sand Village
Hi,

Please unsubscribe CRT for my number
019-xand 018-x

Thanks~

This post has been edited by Maxis: Dec 6 2016, 04:32 PM
bsa12
post Dec 6 2016, 02:01 PM

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From: klang valley
Please unsubsidized CRT for my number 012x9. Tq

This post has been edited by Maxis: Dec 6 2016, 04:33 PM
Maxis
post Dec 6 2016, 04:34 PM

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QUOTE(jiraiya77 @ Dec 5 2016, 09:37 PM)
Hi,

Please unsubscribe CRT for my number
019-xand 018-x

Thanks~
*
QUOTE(bsa12 @ Dec 6 2016, 02:01 PM)
Please unsubsidized CRT for my number 012x9. Tq
*
Hi, CRT removed for above numbers.

TQ
abdukl aziz
post Dec 8 2016, 08:45 AM

New Member
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Joined: Dec 2016
Hai,

Please unsubscribe CRT for my number
012866****

I've tried to *131#, but not able to unsubscribe. Please unsubscribe me from this CRT package.

Thanks
#Hotlink
post Dec 8 2016, 05:04 PM

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Joined: Apr 2015
QUOTE(abdukl aziz @ Dec 8 2016, 08:45 AM)
Hai,

Please unsubscribe CRT for my number
012866****

I've tried to *131#, but not able to unsubscribe. Please unsubscribe me from this CRT package.

Thanks
*
'
Hi,

Please PM your mobile number & name for further assistance.

TQ
bsb85my
post Dec 9 2016, 12:40 PM

╮(╯_╰)╭
*****
Senior Member
744 posts

Joined: Oct 2004
From: ~Somewhere on Earth~
Hi

I never subscribe the CRT package and it just charged me rm3 for it. How can i unsubscribe? Is it possible to refund?

Thanks
payed88@gmail.com
post Dec 9 2016, 03:15 PM

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QUOTE(#Hotlink @ Oct 6 2016, 09:55 AM)
Hi,

Both services have been cancelled.

TQ
*
I received an SMS on package subscription as below:

"RM0. CRT DIY Package renewed. Next renewal 09/01/2017 at RM3 (Excl. GST). To unsubscribe, dial *131# > Manage CRT or visit www.musicunlimited.com."

I have never subscribed to this package, so please terminate this subscription immediately.
Please disable the voice mail also.

This is my number
1)011-XXXX
2)011-XXXX

Please help

--edit mobile number--

This post has been edited by Maxis: Dec 9 2016, 03:30 PM
#Hotlink
post Dec 9 2016, 03:31 PM

Look at all my stars!!
*******
Senior Member
2,354 posts

Joined: Apr 2015
QUOTE(payed88@gmail.com @ Dec 9 2016, 03:15 PM)
I received an SMS on package subscription as below:

"RM0. CRT DIY Package renewed. Next renewal 09/01/2017 at RM3 (Excl. GST). To unsubscribe, dial *131# > Manage CRT or visit www.musicunlimited.com."

I have never subscribed to this package, so please terminate this subscription immediately.
Please disable the voice mail also.

This is my number
1)011-XXXX
2)011-XXXX

Please help

--edit mobile number--
*
Hi payed88@gmail.com,

We have checked for both numbers and only one number has the CRT service which ends with 856.

We have terminate the CRT service as well.

Thank you
tauevo
post Dec 12 2016, 09:42 AM

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QUOTE(Maxis @ Oct 29 2016, 03:11 PM)
Hi, we found no CRT for the mobile number given. Kindly PM us your details & we will assist to check further.

TQ
*
Please cancel the crt diy for my number again
0178036838. Is there anyway to get back my rm3?
irvind83
post Dec 12 2016, 10:10 AM

New Member
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Junior Member
7 posts

Joined: Dec 2016
Hi Maxis,

My mobile number has been auto renewed for CRT service on 10/12/2016.

I have called maxis to cancel CRT service, since it only renewed 2 days ago. Can I get back my RM3?

This is not good to charge your client without their permission. This post started one and half year ago, maxis still charge their client as they like to.
adraxx
post Dec 12 2016, 10:17 AM

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Please unsubscribe my crt as well , no is 017486....

This post has been edited by adraxx: Dec 12 2016, 10:18 AM
qwerty999
post Dec 12 2016, 12:19 PM

New Member
*
Newbie
3 posts

Joined: Jul 2010
URGENT!!

Pls cancel my crt Diy BEFORE 15 DIS 2016 !!
Received this sms today sad.gif

RM0. CRT DIY Package renewed. Next renewal 15/12/2016. Dial *131# or visit www.musicunlimited.com.my to manage or check out the latest song list.

Phone Number :Check PM
enghao_lim
post Dec 13 2016, 12:11 PM

New Member
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1 posts

Joined: Dec 2016
Hi,

I have also the same issue, already PM information, please help.

Thank you very much.
lwk84
post Dec 15 2016, 07:46 AM

New Member
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Joined: Mar 2009
I would like my remove crt feature as well thanks.
Please pm me #hotlink
candyS
post Dec 15 2016, 11:43 AM

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Junior Member
50 posts

Joined: Oct 2006
Please unsubscribe me from CRT package.
Thanks

This post has been edited by candyS: Dec 15 2016, 05:51 PM
#Hotlink
post Dec 15 2016, 04:19 PM

Look at all my stars!!
*******
Senior Member
2,354 posts

Joined: Apr 2015
QUOTE(tauevo @ Dec 12 2016, 09:42 AM)
Please cancel the crt diy for my number again
017803xxxx. Is there anyway to get back my rm3?
*
Hi tauevo,

The CRT service for your number 60178036838 had been deactivated as per request

Do edit and hide your number for safety purpose

TQ
#Hotlink
post Dec 15 2016, 04:21 PM

Look at all my stars!!
*******
Senior Member
2,354 posts

Joined: Apr 2015
QUOTE(irvind83 @ Dec 12 2016, 10:10 AM)
Hi Maxis,

My mobile number has been auto renewed for CRT service on 10/12/2016.

I have called maxis to cancel CRT service, since it only renewed 2 days ago. Can I get back my RM3?

This is not good to charge your client without their permission. This post started one and half year ago, maxis still charge their client as they like to.
*
QUOTE(adraxx @ Dec 12 2016, 10:17 AM)
Please unsubscribe my crt as well , no is 017486....
*
QUOTE(qwerty999 @ Dec 12 2016, 12:19 PM)
URGENT!!

Pls cancel my crt Diy BEFORE 15 DIS 2016 !!
Received this sms today sad.gif

RM0. CRT DIY Package renewed. Next renewal 15/12/2016. Dial *131# or visit www.musicunlimited.com.my to manage or check out the latest song list.

Phone Number :Check PM
*
QUOTE(enghao_lim @ Dec 13 2016, 12:11 PM)
Hi,

I have also the same issue, already PM information, please help.

Thank you very much.
*
QUOTE(lwk84 @ Dec 15 2016, 07:46 AM)
I would like my remove crt feature as well thanks.
Please pm me #hotlink
*
Hi All,

Kindly PM us your name, IC & phone number for further assistance.

TQ
Maxis
post Dec 16 2016, 04:35 PM

Look at all my stars!!
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Senior Member
2,707 posts

Joined: Apr 2015
QUOTE(candyS @ Dec 15 2016, 11:43 AM)
Please unsubscribe me from CRT package.
Thanks
*
Hi,

Pls PM us yr full name & phone number for further checking.

TQ
Steve001
post Dec 18 2016, 08:13 AM

New Member
*
Newbie
1 posts

Joined: Dec 2016
Please help me to cancel my CRT DIY too. PM me for the details that you need.
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