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problem to receive Maybank TAC No., anyone having this problem with celcom?
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kb2005
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 Oct 29 2006, 09:14 PM
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QUOTE(work_tgr @ Oct 29 2006, 08:52 PM) ya. Maybank stuff also tell me the same thing. I am sure this is problem with celcom or maybe my h/p ? I am using Asus V66 ... but so far is ok. only until this month, problem starts. *sigh* I brought h/p to celcom already. But, that celcom lady only asked my prepaid celcom number, then she checked with computer and told me " everything seems to be ok." At last, she helped me to make a report ( actually I had made an e-mail report to celcom, but not yet receive the reply). I also got the report number. I will wait celcom reply. I think can get the answer by this week. Then looks like it is really your hp setting. Do you have any friend using similar model hp as you ? Probably you can compare  Don't too depend on Celcom response. They also help me to make a report and told me i will get the response in 3 days time. But now already 2 weeks without any news. You know what i mean, right ? |
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SUSDavid83
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Oct 29 2006, 09:15 PM
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If you suspect that it's has to do with your phone configuration. Experiment it by putting your SIM card with another phone.
This post has been edited by David83: Oct 29 2006, 09:16 PM
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TSwork_tgr
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Oct 29 2006, 09:35 PM
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QUOTE(David83 @ Oct 29 2006, 09:15 PM) If you suspect that it's has to do with your phone configuration. Experiment it by putting your SIM card with another phone. hey !! why I never think about this. Good suggestion! Thanks. |
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SUSDavid83
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Oct 29 2006, 09:39 PM
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There's nothing much to be set in SMS configuration ... the settings are very primitive and it's not as messy (or sensitive) as MMS.
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TSwork_tgr
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Oct 29 2006, 09:58 PM
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I am thinking " how TAC is sent to h/p" ? internet / network/ satellite ??
sms and mms is sent by same method, right ?? a bit confused here.
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SUSDavid83
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Oct 29 2006, 10:06 PM
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TAC is sent like usual SMS. You no need to worry much about the technology behind.
Don't overload your brain with MMS. Just a different method of packaging the data.
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TSwork_tgr
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Oct 29 2006, 10:17 PM
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ya ... I will leave this sms/mms to IT creator.
tomorrow morning, I am going to try my sim card with other h/p and see how it works.
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kb2005
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Oct 29 2006, 10:31 PM
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QUOTE(David83 @ Oct 29 2006, 09:15 PM) If you suspect that it's has to do with your phone configuration. Experiment it by putting your SIM card with another phone. Good idea  Thread starter should experiment this proposal before getting back to Celcom again |
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TSwork_tgr
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Oct 29 2006, 10:35 PM
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will tell you all tomorrow, after trying with other h/p.
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kb2005
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Oct 30 2006, 12:54 PM
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So, the problem still exist after swapping hp ?
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TSwork_tgr
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Oct 30 2006, 04:28 PM
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QUOTE(kb2005 @ Oct 30 2006, 12:54 PM) So, the problem still exist after swapping hp ? no yet tried. But I had received Celcom reply today: Thank you for your email.
For your kind information, an investigation has been initiated based
on your concern. The outcome of which will be made known to you
accordingly thereupon.
We regret the inconvenience caused pending the settlement and
appreciate for your kind understanding in this circumstance.
It was a pleasure serving you and we wish to extend our heart-felt
thank you for your continued patronage and contribution to Celcom.
Best regards
Hazwani Ali
Contact Management
Customer Service |
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kb2005
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Oct 30 2006, 08:31 PM
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Just initiated the investigation! After how many days ? I think they're still sleeping  |
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TSwork_tgr
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Oct 30 2006, 08:56 PM
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but, it is faster that TMnet process ... goshhhhh .... a bit off topic.
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kb2005
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Oct 30 2006, 08:58 PM
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QUOTE(work_tgr @ Oct 30 2006, 08:56 PM) but, it is faster that TMnet process ... goshhhhh .... a bit off topic. Almost the same for both Celcom and TMNUT! I made a report to Celcom on 3G sim card and i have not receive any news yet after 2 weeks. So, do you think this is fast ? I already gave up now!  |
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TSwork_tgr
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Oct 30 2006, 09:31 PM
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o i c .
if I am not wrong, celcom and TM is same "family", right ?
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Clareen
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Oct 31 2006, 12:04 AM
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QUOTE(work_tgr @ Oct 30 2006, 09:31 PM) o i c . if I am not wrong, celcom and TM is same "family", right ? ern what do you means by same family? they are under the same company.. |
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TSwork_tgr
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Oct 31 2006, 09:33 AM
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wow !! TMnet and celcom are BIG groups.
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SUSDavid83
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Oct 31 2006, 09:35 AM
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How's your little experiment, work_tgr?
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TSwork_tgr
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Oct 31 2006, 09:53 AM
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my answer will be surprising you ...
I can't find any h/p to test it (whether you believe it or not ). everybody seems too busy with life, can't even take few seconds for the testing ...
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kb2005
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Oct 31 2006, 12:22 PM
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QUOTE(work_tgr @ Oct 31 2006, 09:53 AM) my answer will be surprising you ... I can't find any h/p to test it (whether you believe it or not ). everybody seems too busy with life, can't even take few seconds for the testing ... Like that ar! Then bring your hp to the shop you bought it and ask them to loan you a set to do the experiement |
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