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 Hotlink Tablet Plan, use on smartphone, can?

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alicia-l
post May 15 2016, 01:23 PM

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Hi anyone know what happen yesterday top up RM45 but today check balance become RM 42.

Prepaid any GST?


RDoe
post May 16 2016, 05:33 AM

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QUOTE(alicia-l @ May 15 2016, 01:23 PM)
Hi anyone know what happen yesterday top up RM45 but today check balance become RM 42.

Prepaid any GST?
*
If your SIM card is registered with a non-Malaysian's particulars, GST will be deducted from the top-up amount.
alicia-l
post May 16 2016, 09:22 AM

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But my is under Malaysian how come deduct rm 3 or are there any hidden charges anyone have this experience b4
RDoe
post May 16 2016, 11:15 PM

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QUOTE(alicia-l @ May 16 2016, 09:22 AM)
But my is under Malaysian how come deduct rm 3 or are there any hidden charges anyone have this experience b4
*
Then it's not GST.

Suggest sending a PM to one of the staff here to check for you.

This post has been edited by RDoe: May 16 2016, 11:16 PM
saitong09
post May 18 2016, 08:07 PM

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QUOTE(alicia-l @ May 15 2016, 01:23 PM)
Hi anyone know what happen yesterday top up RM45 but today check balance become RM 42.

Prepaid any GST?
*
I top up rm50 and get rm50
dgboy
post May 18 2016, 09:25 PM

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QUOTE(dgboy @ Apr 2 2016, 11:30 PM)
I found an error in the umb menu under *100#.

My initial one year of validity expires 16 May 2016, however *100# has *pembatalan talian* against this date.

Actually, line cancellation should not occur until expiry of the grace period 50 days later.
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I checked my status again on 17 May 2016 and tarikh pembatalan talian has become 05 July 2016, so now I'm definitely entered 50 days grace period.
alicia-l
post May 19 2016, 07:49 AM

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QUOTE(saitong09 @ May 18 2016, 08:07 PM)
I top up rm50 and get rm50
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I pm #hotlink they said is CRT DIY charges not sure will get refund or not
saitong09
post May 19 2016, 09:18 AM

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QUOTE(alicia-l @ May 19 2016, 07:49 AM)
I pm #hotlink they said is CRT DIY charges not sure will get refund or not
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What is CRT DIY? Even normal prepaid top up can get full, they should refund to you
dgboy
post May 19 2016, 12:43 PM

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How can tablet plan get Caller Ring Tone?
nononsense
post May 22 2016, 10:45 AM

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Had a bad experience purchasing the Hotlink Tablet Plan. Went to Maxis Centre at The Gardens, paid up RM30 and the staff had trouble activating the SIM. He told me to come back after 3 hours and even then there were still problems with the activation process. They refunded me RM30 and told me to try again next time or go to another branch.

Went to Maxis Centre at Sunway and they told me they pulled off this plan for the time being, despite the website clearly saying its available. ranting.gif doh.gif

This post has been edited by nononsense: May 22 2016, 10:48 AM
saitong09
post May 26 2016, 07:15 PM

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QUOTE(nononsense @ May 22 2016, 10:45 AM)
Had a bad experience purchasing the Hotlink Tablet Plan. Went to Maxis Centre at The Gardens, paid up RM30 and the staff had trouble activating the SIM. He told me to come back after 3 hours and even then there were still problems with the activation process. They refunded me RM30 and told me to try again next time or go to another branch.

Went to Maxis Centre at Sunway and they told me they pulled off this plan for the time being, despite the website clearly saying its available.  ranting.gif  doh.gif
*
Try hotlink shop Midvalley (opposite AeonBig)
saitong09
post May 29 2016, 06:21 PM

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QUOTE(alicia-l @ May 19 2016, 07:49 AM)
I pm #hotlink they said is CRT DIY charges not sure will get refund or not
*
QUOTE(dgboy @ May 19 2016, 12:43 PM)
How can tablet plan get Caller Ring Tone?
*
#Hotlink
My hotlink tablet plan balance became rm47 after a month of top up rm50. I didn't subscribe anything why hotlink deduct my balance?
alicia-l
post May 29 2016, 10:03 PM

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QUOTE(saitong09 @ May 29 2016, 06:21 PM)
#Hotlink
My hotlink tablet plan balance became rm47 after a month of top up rm50. I didn't subscribe anything why hotlink deduct my balance?
*
I suspect ur case same as me, better pm #hotlink to clarify the issue. If the same case u will get refund.
saitong09
post May 29 2016, 10:34 PM

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QUOTE(alicia-l @ May 29 2016, 10:03 PM)
I suspect ur case same as me, better pm #hotlink to clarify the issue. If the same case u will get refund.
*
Yeah, already pm #hotlink smile.gif
bonkrs
post May 31 2016, 12:18 PM

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QUOTE(nononsense @ May 22 2016, 10:45 AM)
Had a bad experience purchasing the Hotlink Tablet Plan. Went to Maxis Centre at The Gardens, paid up RM30 and the staff had trouble activating the SIM. He told me to come back after 3 hours and even then there were still problems with the activation process. They refunded me RM30 and told me to try again next time or go to another branch.

Went to Maxis Centre at Sunway and they told me they pulled off this plan for the time being, despite the website clearly saying its available.  ranting.gif  doh.gif
*
I have the same problem of activating the hotlink tablet plan on my dual-sim Moto G 1st gen phone. I bought the hotlink tablet plan 2 weeks ago but when I tried activating it last Friday I keep getting this error:

Attached Image

I PM'd hotlink's twitter support and this is their reply:

Attached Image

So yesterday I went to their Maxis Center in Sunway Pyramid and in less than an hour they successfully activated the sim card on my phone. The tech guy said some phones like Xiaomi and Motorola have different APN or something. However the activation didn't went smoothly because the registration page asked for a TAC number and their website failed to sms me the TAC number to my other hotlink sim card (that can receive sms). So the tech guy did something on his PC (I dunno what, probably they have specialised internal tools) and activated the sim card.
saitong09
post May 31 2016, 08:21 PM

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QUOTE(bonkrs @ May 31 2016, 12:18 PM)
I have the same problem of activating the hotlink tablet plan on my dual-sim Moto G 1st gen phone. I bought the hotlink tablet plan 2 weeks ago but when I tried activating it last Friday I keep getting this error:

Attached Image

I PM'd hotlink's twitter support and this is their reply:

Attached Image

So yesterday I went to their Maxis Center in Sunway Pyramid and in less than an hour they successfully activated the sim card on my phone. The tech guy said some phones like Xiaomi and Motorola have different APN or something. However the activation didn't went smoothly because the registration page asked for a TAC number and their website failed to sms me the TAC number to my other hotlink sim card (that can receive sms). So the tech guy did something on his PC (I dunno what, probably they have specialised internal tools) and activated the sim card.
*
I had the same issue last time and I brought to Maxis center and the staff just used any display phone and activated my tablet plan within few minutes. No TAC required
blibala
post Jun 2 2016, 05:31 PM

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Why redapp cant detect the connection? I cant check my balance. Clear cache, off wifi, uninstall and reinstall doesnt help.
saitong09
post Jun 2 2016, 08:57 PM

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QUOTE(blibala @ Jun 2 2016, 05:31 PM)
Why redapp cant detect the connection? I cant check my balance. Clear cache, off wifi, uninstall and reinstall doesnt help.
*
Try restart your phone.
blibala
post Jun 2 2016, 10:17 PM

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QUOTE(saitong09 @ Jun 2 2016, 08:57 PM)
Try restart your phone.
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Restart n time already.

asiatrader98
post Jun 3 2016, 09:49 AM

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just topup RM30 then i noticed

1.RM45 for 2GB/365 days
2.RM25 for 1GB/60 days

now no more RM25 for 1GB/365 days vmad.gif mad.gif ranting.gif

This post has been edited by asiatrader98: Jun 3 2016, 09:50 AM

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