May 31 2016, 12:18 PM
QUOTE(nononsense @ May 22 2016, 10:45 AM)
Had a bad experience purchasing the Hotlink Tablet Plan. Went to Maxis Centre at The Gardens, paid up RM30 and the staff had trouble activating the SIM. He told me to come back after 3 hours and even then there were still problems with the activation process. They refunded me RM30 and told me to try again next time or go to another branch.
Went to Maxis Centre at Sunway and they told me they pulled off this plan for the time being, despite the website clearly saying its available.
I have the same problem of activating the hotlink tablet plan on my dual-sim Moto G 1st gen phone. I bought the hotlink tablet plan 2 weeks ago but when I tried activating it last Friday I keep getting this error:Went to Maxis Centre at Sunway and they told me they pulled off this plan for the time being, despite the website clearly saying its available.
I PM'd hotlink's twitter support and this is their reply:
So yesterday I went to their Maxis Center in Sunway Pyramid and in less than an hour they successfully activated the sim card on my phone. The tech guy said some phones like Xiaomi and Motorola have different APN or something. However the activation didn't went smoothly because the registration page asked for a TAC number and their website failed to sms me the TAC number to my other hotlink sim card (that can receive sms). So the tech guy did something on his PC (I dunno what, probably they have specialised internal tools) and activated the sim card.
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