Why celcom always play dirty trick eat people credit ah? This is third time this week I send STOP ALL to some service provider that I dont even subscribe or know what it service, since all msg just show msg cannot be display. Total rm6 already this week lo. Anyone here received this msg from number below? 29911, 29999,25588 etc

This post has been edited by makky: Apr 15 2015, 06:48 PM

SAME HAPPEN TO ME

you should call celcom 1111 hotline and lodge complain get a case ID<....>

if still no solution, repeat the process for 3 times,

collect all case ID and made complain to MCMC/SKMM

posting at here wont solve your issue at all, just my 2 cents

This post has been edited by chuahcs79: Apr 15 2015, 10:33 PM

hmm how come no people complaint the same about maxis?

The problem is I called celcom few month back, they said I subscribe to the services and it was not from celcom. But if my credit expired, the service will auto cancelled until my next reload even if i send stop all service to the number. The only solution to me now is not to reload the number and buy new 1, since this problem only happen to my old number ( same problem with my wife and parent old number too ).
My maxis currently haven't got this problem yet.

Happened to my old maxis number hence I changed to celcom.

It is actually not connected to a particular telco service provider. Somehow someone managed to register your number and subscribed to the service.

Just call the telco and clarify what services that has been subscribed and tell them to cancel them. If they can't, I think you can ask them from which company are the services from.

I also lodged a complaint to tribunal and some action was taken. Now my bill is at a steady rate as what I've subscribed.

call celcom direct. no point complaint here dude...

just sharing,

if you do use a smartphone, than please check your app installed.

This sh!t happens to me as well.

I own a xpax number for few years, but I just reload and kept the number active, hardly make outgoing calls, only meant for incoming only.

Until certain period where I started to notice why my credit getting lesser despite on my usage pattern.

Only I realise is because of those culprit services which I didn't even subscribe!!!

Went to complain directly at Celcom service centre, I think around 3 times, still the same thing repeating...

I think I will MNP to other Telco once my 2 years validity is finish...

Pls pm details of action taken by tribunal and the contact details for tribunal. I think I need to do something about it!!!

Thx in advance~

To complain you need to show proof and your id to show you are owner. Thx

sms to/from premium (5 digit) number will be blocked with onexox

only can receive msg from onexox & bank tac

I complain to skmm at here http://aduan.skmm.gov.my/ and after that called the service provider number too tell them about skmm complain. Now this few day not yet receive mms or sms. But not sure if I need to report tribunal about this matter, small matter only ma..

This happens to me also. 2 times already some stupid third party service subscription from celcom wireless broadband data line thru SMS. Need to send stop SMS if not will charged RM1/2 days. I think I will terminate the celcom broadband plan and don't bother paying them anything anymore. Celcom also earn a portion of that from the third party service.

onexox & bank tac only ?
wordpress, outlook, jabatan pendaftaran, pejabat tanah etc also using 5 digit number. so this is block ?

Eh, dah boleh carry forward baki internet yang tak habis? Awesome!! Tak sia-sia subscribe pelan ni



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BEWARE CELCOM CODE 27272

I kena this before... ate up my credit without me knowing... I only realise it when i see why my credits is reducing and I did not make any calls in the weekend! it is from 27272! I called up Celcom and bashed them up nicely... they said will stop it for me... let's see... Am still monitoring for now...

thanks for informing