Hi guys

Would you pay a bit more for a 24 month warranty car battery?

We at The Battery Shop are thinking of bringing it into Malaysia and would appreciate some feedback.

E.g.

RM200 for a 1 year warranty car battery OR
RM240 for a 2 year warranty car battery

Thanks!

This post has been edited by TheBatteryShop: Apr 15 2015, 01:47 PM

what kind of warranty included?

if a new battery taking good care i think mostly can >2yrs

My battery all kong after 2 and a half year...mean all my battery can tahan above 2 years...
if u can provide warranty for 3 years im really interested ^^

really depend on the term of the warranty
maybe good for those not really know how to take care of their vehicles

The current warranty on a normal battery is 12 months. If the battery malfunctions during that period, the battery should be replaced for free.

We are now looking at bringing in a 24 month warranty battery at a slightly higher price. So we were just wondering whether people will pay a bit more for the extra one year warranty.

Are the batteries one year warranty batteries?

If you can do it for 24 Months Warranty without paying more would be great.
Long term business.

Basically the terms are if there are any battery malfunctions in the period of 24 months, we will replace it for you for free.

You cannot really blame people for not taking care of their vehicles, Malaysian weather plays a big part for the low life span of the batteries.

Currently we have to increase the price slightly as we do not dare bring in too big a quantity as we do not know how the markets reaction will be.

Once we see a greater demand for these batteries, we will be able to bring in more thus lowering the price to be similar to that of a 1 year warranty battery.

Yes bro..based on 1 year warranty...but all can go for 2 years...so if me..i will not paying extra for 2 years warranty battery...^^

my last one kaput few days before my warranty date....

they argue dont want to honor it...n lastly they only replaced 60% of it as stated in the warranty card...

yours...is it full flat one or two years will replace for free or have stages as well?

some battery kaput quick especially on the water type which need to refill it. else hardly to having problems.

So far i'm also using 1yr warranty battery.

last unit i use chap ayam kaput around 1yr + only.. then i switch back use yokohama.

when my new car is yokohama last 5yrs before i changed next lol...

Alright, we are just looking for feedback. Thanks a lot, much appreciated!

However, we are hearing stories of cars with these batteries in a similar climate going for three to four years (with a 2 year warranty battery). We are also heavily testing these bad boys.

Yup, that's how the manufacturers are giving out their warranty.

Let's say you changed a battery today with a one year warranty, if the battery fails on the 30th of January 2016, the next battery will only be warranted until 15th of April 2016.

Yes we will replace it for free

You're right, Alex, that's why maintenance free batteries are the consumer's choice now. Cap Ayam all don't say la, usually they are reconditioned and recycled, not fresh from the factory.

We are advocates of Yokohama batteries too! Hopefully in the near future we will be able to stock them for you guys!

This post has been edited by TheBatteryShop: Apr 15 2015, 01:39 PM

i am not sure about weather part as so far my battery all last more than 2 years.
averagely about 2.5 years even they not yet KO i will change them to avoid any problem while outstation

so if the price of 2 years warranty and 1 years warranty gap is not huge i think sure people will opt for 2 years for peace of mind

Ahchun, what was the brand of battery you used? Weather does play a role as heat will accelerate the chemical reaction in the battery and humidity encourages rust on the terminals and terminal clamps.

Thanks for your thoughts!

previous car all on Yokohama batt
current car still from factory not sure what battery and its 2 years now still going ok

my average mileage is about 25k-30k a month

What type of batteries you are selling? Maintenance Free or add water type?

good for power hungry cars that have many electronics going on.

Can you provide more details on the warranty ? Is it one to one replacement ? or do I need to send back for analysis and I end up waiting for months before getting a replacement ?

yep..if can provide warranty 2 years for 308thp..sounds good. for my myvi..use el cheapo one..average 2+yrs.

Maintenance free. What type are you using now?

You are right! Electronics like amplifiers, subwoofers, electronic seats and push start button all these increase the usage of your car battery. This is why we are very keen to bring in the 24 month warranty battery. The Battery Shop is all about giving the best batteries for the people.

What battery brand are you selling? If I only need to top up rm40 for an extra year of peace of mind, I don't mind though. Bear in mind that if the price difference between standard one year and two years warranty is too big, it will be a turn off to customers

When you purchase with The Battery Shop, you are assured peace of mind especially when it comes to your warranty. If you quote your receipt number we will definitely replace it for you no questions asked. This of course only applies to manufacturing defects.

This is our standard practice now.

I am using add water type.

Thanks for the feedback! What battery brand are you using now?

We understand that too. That's why we are taking this poll as to see whether people are willing to pay the extra for the peace of mind.

Wahh, not mafan?

Now looking to change the battery.
I went to your website saw the batteries there.
The battery spec listed are in-complete.
Hope to see more information on the battery you are selling.

Sorry, but I don't really understand. Maybe you can ask me here? More than willing to help you out.

my case

1. INCOE NS40 non-maintenance free battery @ RM140

2. PANASONIC high spec NS40 maintenance free battery @ RM220

cost difference @ RM80 / 57% more expensive

durability assume same, 18months.

so if 3years projection =

1. INCOE NS40 = 2x140 = RM280
2. PANASONIC NS40 = 2x220 = RM440

both waranty 1year.

sure will go for cheapest.

if 2years waranty, sure go for it.

from my experience, MF battery way shorter lifespan compared to non-MF battery.

what brand you'll carry ?

Hey darkdevilrey,

Wah, so detailed your statistics!

That's true - MF battery is shorter than the traditional wet batteries. I guess people are buying into the convenience of a maintenance free battery. I think for most people, the less things to maintain the car, the better.

So I take it you will actually buy into a 24 month battery? We aren't sure about the brand yet.. still looking around and doing testings for the ones we have. Maybe when launch that time can let you try first, maybe can come up with the same data for us again. Hehe.

Do sign up on our website at www.thebatteryshop.my/signup - you'll pay less for your NS40ZL battery

yeah i saw your website already

ATLASBX MF made in korea, so i assume it's the same range with KOBA , the are like identical parents

INCOE MF @ RM180
KOBA MF @ RM200

this the price i bought previously

INCOE MF & KOBA MF lifespan also about 1.5years from my experiance

yeah, if 2years waranty, sure will consider it, since average lifespan 1.5years from my usage

Hahaha same same but different. AtlasBX is a bit better the NS40ZL on my car is around 2 years already, but really depends on how frequent you drive, where you park your car and so many other factors. What car do you drive, if you don't mind me asking?

Hope we can gain some insights on what people wants from here. If there's enough demand, we might just bring the 24 months one in!

My solution is just maintain the battery water level frequently, and change it on 18 months to 24 months basic.. so , do i care about 24 months warranty since we need to change it exactly on a 24 months basic ??

im only buy battery with indicator.(weak current&water indicator).not popular brand but good.

Why spend more as GST is implemented, any way, is that GST is applied over battery sales as well ???

how frequent you drive = everyday
where you park your car = open car park
what car = perodua viva & alza

Very hardworking of you, viper-z! The conventional batteries suit you more then - it lasts way longer and not to mention, cheaper too.

Well, if our secondary testings go well, we are looking for the 24 month warranty battery to hit 30-36 months on the very average car in Malaysia. We'll see how it goes

ok sir... good luck then...

Yup, we like the indicator too. That's one of the reasons why we chose the AtlasBX as our recommended brand when we started. What car battery are you using?

Wah open car park! That might be one of the biggest reason it's failing so fast. But it's okay la, change once every 1.5 years.

Typically car batteries would be taxable under GST. Depends if your service provider is GST registered or not.

I heard most of the registered one will be compound... if their trade volume is exceeding 500K ?

FB(furukawa battery).cheap and can last 3 years for my old car.

Yup you're right. But we are absorbing the GST!

FB is a great battery! Really popular in Thailand. Most of the Honda cars here come fitted with those FB batteries too. We like & approve!

I am using Bosch Maintenance Free (NS40). I have been using it 16 months whereas my previous Yokohama normally can last for 12 months only.

The Bosch battery has an indicator, which makes life easy for me, as it gives me an idea when the battery is going to go kaaput.

Yeap, Bosch is a solid brand. It seems different brands of batteries do suit different people. Some peoples' Yokohama last 18-24 months, some only 12. Real weird this battery life.. so mysterious.
Would you be interested in a 24 month warranty battery?

It could be due to different driving habits like frequent short trips which would cause batteries to go flat or to be chronically in an undercharged state which would reduce its lifespan. I use a smart charger to top off the battery every now and then to keep it nearly full and it lasts a long time. Or it could be excess heat from long idling in traffic jams cooking the battery for people who cannot normally avoid jams.
2 years is too short for me to make the extra cost worthwhile.

Really appreciate the feedback imbibug. Thanks!
How long would the warranty need to be to make the extra cost worthwhile?

usually we go for cheaper batteries. 1 year warranty is sufficient.

Appreciate the feedback iskazulka! Thanks.

BTW, what battery are you using now?

Century Marathoner. been using it for 1 year 7 months until now.
can u tell a bit about the batteries you selling. i never heard about it.
do you sell other brands of batteries?
thinking of changing to other brands. e.g INCOE, (the dealer is near my office) want to try yokohama but didn't find dealer yet.

This post has been edited by iskazulka: Apr 16 2015, 05:05 PM

I like how you know exactly how long you have had your battery. Very impressive!

The batteries we mainly stock up now are Atlas BX and GP MF Gold and Platinum.

Why we stock up Atlas BX is because GP and Atlas had a collaboration once and the quality of the batteries were superb. So when GP pulled out to make its own batteries, we decided to source for the Atlas BX for our customers. The Atlas has been really reliable to a lot of our customers and during our testing stage, there were no major issues at all.

Why don't you drop by our site, www.thebatteryshop.my, and have a look at the specifications, if you think you are comfortable with it and are keen to give us a try, sign up and order online, that way you get to enjoy a RM20 discount as well. Our price includes free delivery and installation around Klang Valley area.

What the hell ? 25k-30k mileage a month !? Omg !

wooow...... good battery recharging during the long distance running process ! hehe...

my bad
a year is what i really meant

Who keeps the old battery?
Can we trade in the old battery to you?

Usually our customers will give it to us to be recycled. Take it as tips for the technician who comes and installs the car battery for you.

Cucubud, we are having a sign up campaign on our site this month. For each sign up, you will receive a RM20 discount voucher code and if you sign up this month, you will stand to a chance to win a free battery or RM80 voucher or RM30 voucher.

Your Atlas BX battery is SMF.
Is it Semi Maintenance Free?
What is the difference between MF and SMF?

SMF is Sealed Maintenace Free.

Some other brands claim to be maintenance free but it's not sealed. So leakages still occur.

So, your MF batteries are wet type or dry type?

Dry type.

Thank you for your answers.
For MF batteries, I am looking for dry type.
Do not want those wet type MF batteries.

Nowadays those maintenance free car battery can't last for 1 year. Luck was on my side when i got it 1 to 1 exchange since the car battery last me for about 10 months.

The average life span of a maintenance free car battery is usually 18-21 months. If there's a 2 year warranty then you can consider buying but i doubt any shops selling warranty more than 1 year. I might be wrong, those expensive ones may last longer and warranty is 2 years.

Glad I could help you out. Please feel free to post all your queries here.

Sure. When something comes up, will definitely ask you here.
It is good that you can add all these information in your spec column for the batteries you are selling.

I agree with you.
If possible I will buy back the add water type.
But nowadays very difficult to find them.

When you deal with The Battery Shop, you wont need luck, we will replace your battery immediately no questions asked.

Shops in Malaysia don't want to bring in the longer warranty batteries as it's deemed not good for business.

But we are consumers ourselves and we aim to provide the best for all our customers.

Do sign up on our site, www.thebatteryshop.my/signup, to get updates on the 24 month warranty battery. The response we are currently getting is very positive and we might just bring it in soon.

Thanks for your feedback! We are always looking for ways to improve our website.

Daewoo battery used to have 24months and then 18 months warranty. Previously I used those. Out of market now, I guess.

I'm using EcoTech now NS70 MF

Probably too long for a manufacturer to even consider it, say 5-10 years, and the price would be too high for me to consider it.

Sealed batteries have put the wrong idea that changing batteries every 1yr is necessary because it has a shorter lifespan vs unsealed battery, but with regular trickle charging to keep it topped up, I got 2.5yrs (ok from load test check) out of mine (Marathoner) and only took it out because I got a 'free' replacement from another car which needed to be swapped out. I got 5yrs from a sealed battery in a previous car, and I only changed it because it looked dirty not because of any trouble.

I should be able to keep my present unsealed battery going for 5-10years easy. To me, paying extra for longer warranty is an extra tax for those who are ignorant or lack the time for maintenance. I prefer paying more for good quality batteries that will last very long and the savings is enough for a set of tires vs changing batteries every year.

if you are getting 2 years warranty it means the battery is using more genuine materials. The reason why batteries nowadays doesn't last that long is because they substituted the metal (that is needed for the chemical process) in the batteries with cheaper components.

Hence it is not a warranty issue, its whether you wanna pay more for a battery that has more genuine components inside that could last longer. Battery manufacturers aren't stupid. They wouldn't provide warranty that could potentially harm their business model.

Go with the RM240 for a more lasting battery.

Im using MF Yokobatt. Almost a year..should i change? It start to take longer to start the car.

how bout 24hrs emergency battery aid?

Its more than just the quality/thickness of the plates. Sealed batteries have an inherently shorter lifespan vs flooded lead acid batteries.
With proper care conventional flooded lead acid batteries can last a decade or longer.

This post has been edited by imbibug: Apr 18 2015, 03:47 PM

We have been trying to source for Daewoo too but to no avail.

How has your EcoTech been treating you? All ok?

Hi Chester, do you mind telling me what you car or battery you are currently using? Almost a year seems very short for a battery.

You can go to our site www.thebatteryshop.my and have a look. If you are keen, just order online as we are giving a RM20 discount voucher to people who buy online. Delivery and installation included.

Hi, we are currently working towards that. As of now we are on call from 6am to 10pm.

How has your battery life span been? satisfied? And what do you about paying a bit more for a longer warranty battery?

You are right! So basically the longer warranty battery is made out of better materials thus increasing the cost of the battery as compared to the normal ones. You are not merely paying for a longer warranty battery but also for a better quality one.

So how long have you been using your current battery?

Just changed mine less than 3 months. I pay higher for the Century Ultramax since my GTI uses quite a bit of electronics. What brand of batteries do you sell?

We currently sell Atlas BX and GP MF Gold and Platinum. Both are fully imported from Korea.

We hope your Century serves you well!

i think i don't mind paying a little more money to have a 2 year warranty battery. just wondering if the battery assist support outside klang valley. it's not convenient for us if got problem outside klang valley within the warranty period.

1 TO 1, maybe.

But my experience with battery are good, mostly lasted 2-3 years.

That's something to think about! But I believe we will make our technicians go the extra mile even if it was out of our service radius just to make sure we get you another battery if it's during the warranty period.

But in saying that, we pride ourselves in sourcing the best quality for you guys so you don't have to worry.

Thanks for bringing this up. It was something we didn't take into consideration before but now have thanks to you!

Is it ok for me to assume that these batteries are all mostly 1 year warranty batteries?

Because if a one year warranty battery can last you up to 2 -3 years, imagine how long a 2 year warranty one will last for.

By the way, what batteries did/are you using? Mind sharing? Always looking out for good quality products for all our customers.

Extremely grateful for the feedback Jun Jun.

All sort, like hitachi, century, panasonic

My 55D23L battery only lasted me 18 months . That battery comes with the car from factory. Pay a bit more is okay I think but not so crazy expensive like those AC Delco ones

k!nex,

What car are you using? Usually original batteries last way longer than what's in the aftermarket. One of our staff's Honda Insight has been running the same battery for almost three years!

Try us next time

We haven't heard of the Hitachi batteries. Know anywhere we can get em so we can test it out?

I'm running an Inspira. I have no idea also why it is like that, perhaps it is Proton ? However I think my battery is defective. I found my car hard to start at office parking lot, then reach home, 1 hr+ later I started the car to go bank withdraw money. From bank, start again go home . 3 times hard to start. When I reached home, I used a multimeter to test the battery it shows 0 V.

My battery lasted me 38k km only.

This post has been edited by k!nex: Apr 22 2015, 04:57 PM

Hmm, it may be Proton, may not be. Try us out! We don't use the 55D23L, instead, we use the 75D23L - same physical size but with more OOMPH! Maybe alternator koyak leh?

In the olden days, batteries easily lasted 3.5-4yrs. My record was 4.5yrs using normal wet battery. But now even original batteries from my new car only lasted 3yrs while most batteries only last 2+yrs max. Maybe battery technology development cannot catch up anymore with the car electronics development.
If you got batteries that can last 3-4yrs and have staying power even when the car is left idle for 2-3 weeks, then that's good.