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 U-Mobile Thread V6, www.u.com.my

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saitong09
post Jan 22 2016, 11:34 AM

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QUOTE(CnY Garage @ Jan 21 2016, 06:13 PM)
in this special case
u might need to off 3g and using 2g only in ur building for roaming to Maxis 2g Edge
probably they are upgrading 4g Lte around ur area and hardly use 3g inside building
*
You are right, once I turn off 3G I can use the internet with 'E'. Maybe my area having 3G data problem
idoblu
post Jan 22 2016, 11:44 AM

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QUOTE(saitong09 @ Jan 22 2016, 11:32 AM)
The CS told me the GST rebate won't display in the actual balance. In umobile database will capture the GST rebate and will utilise 1st when you making call. I had tested and it works but no idea why they don't show in the balance.
*
so in another words, i am getting back a refund but i just cant see it?
ok thanks nod.gif
CnY Garage
post Jan 22 2016, 12:02 PM

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QUOTE(saitong09 @ Jan 22 2016, 11:32 AM)
The CS told me the GST rebate won't display in the actual balance. In umobile database will capture the GST rebate and will utilise 1st when you making call. I had tested and it works but no idea why they don't show in the balance.
*
QUOTE(idoblu @ Jan 22 2016, 11:44 AM)
so in another words, i am getting back a refund but i just cant see it?
ok thanks nod.gif
*
but in fact they do reflect the GST refund instantly, top up 10 = RM 9.43 immediately and 0.57 1 min later, so you still get the RM 10
fireballs
post Jan 22 2016, 12:03 PM

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this whole morning cannot pakai data in pj area
seems like there is interuption
LostAndFound
post Jan 23 2016, 02:24 AM

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Power Prepaid is now 3GB rather than 1GB?
dgboy
post Jan 23 2016, 06:00 AM

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QUOTE(LostAndFound @ Jan 23 2016, 02:24 AM)
Power Prepaid is now 3GB rather than 1GB?
*
Nope, it was always 3GB:

1GB fast data

2GB slow data

UM changed their marketing, that's all
Chrono-Trigger
post Jan 23 2016, 07:17 AM

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Umobile offering me another 20% reload bonus. best ever !
dgboy
post Jan 23 2016, 08:19 AM

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QUOTE(Chrono-Trigger @ Jan 23 2016, 07:17 AM)
Umobile offering me another 20% reload bonus. best ever !
*
calling credit only, right?
CnY Garage
post Jan 23 2016, 11:10 AM

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QUOTE(Chrono-Trigger @ Jan 23 2016, 07:17 AM)
Umobile offering me another 20% reload bonus. best ever !
*
QUOTE(dgboy @ Jan 23 2016, 08:19 AM)
calling credit only, right?
*
ya calling credit only, in fact any 1 can trace of that free credit ?
dgboy
post Jan 23 2016, 12:34 PM

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QUOTE(CnY Garage @ Jan 23 2016, 11:10 AM)
ya calling credit only, in fact any 1 can trace of that free credit ?
*
I was always told you have to call Customer Service.
saitong09
post Jan 23 2016, 01:29 PM

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QUOTE(Chrono-Trigger @ Jan 23 2016, 07:17 AM)
Umobile offering me another 20% reload bonus. best ever !
*
I received 30% reload bonus
saitong09
post Jan 23 2016, 01:31 PM

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QUOTE(fireballs @ Jan 22 2016, 12:03 PM)
this whole morning cannot pakai data in pj area
seems like there is interuption
*
Can try to temporary turn off 3G and use edge, if both cannot then call Umobile smile.gif
Chrono-Trigger
post Jan 23 2016, 02:06 PM

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QUOTE(dgboy @ Jan 23 2016, 08:19 AM)
calling credit only, right?
*
yea calling credit. should I wait for few more days for them to offer me 30% reload credit ??
Chrono-Trigger
post Jan 23 2016, 02:07 PM

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QUOTE(saitong09 @ Jan 23 2016, 01:29 PM)
I received 30% reload bonus
*
did u get the SMS offer few days before validity expiry or after expiry? I got mine about 3 days before. maybe should wait few more days.
saitong09
post Jan 23 2016, 02:20 PM

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QUOTE(Chrono-Trigger @ Jan 23 2016, 02:07 PM)
did u get the SMS offer few days before validity expiry or after expiry? I got mine about 3 days before. maybe should wait few more days.
*
I receive SMS before expiry. Don't think it will change no matter how long you wait smile.gif
Chrono-Trigger
post Jan 23 2016, 02:24 PM

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QUOTE(saitong09 @ Jan 23 2016, 02:20 PM)
I receive SMS before expiry. Don't think it will change no matter how long you wait smile.gif
*
30% last top up. now offer 20%. getting less!!
saitong09
post Jan 23 2016, 02:25 PM

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QUOTE(Chrono-Trigger @ Jan 23 2016, 02:24 PM)
30% last top up. now offer 20%. getting less!!
*
So every month have reload rebate and diff offer?
Chrono-Trigger
post Jan 23 2016, 02:34 PM

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QUOTE(saitong09 @ Jan 23 2016, 02:25 PM)
So every month have reload rebate and diff offer?
*
I reloaded 100 , when offered 30%. now towards end of expiry , got SMS offer 20% only. anyway I emailed Umobile support to ask about the bonus Topup. surprisingly they replied the email and gave me a call. the bonus credit can only be traced by their counter support, not displayed in the apps. that was few months ago. not sure now can trace online or not.
saitong09
post Jan 23 2016, 02:39 PM

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QUOTE(Chrono-Trigger @ Jan 23 2016, 02:34 PM)
I reloaded 100 , when offered 30%. now towards end of expiry , got SMS offer 20% only. anyway I emailed Umobile support to ask about the bonus Topup. surprisingly they replied the email and gave me a call. the bonus credit can only be traced by their counter support, not displayed in the apps. that was few months ago. not sure now can trace online or not.
*
I got 30% last week until today still not updated in the balance, but when making call the rebate will utilize 1st and only can traced by CS
CnY Garage
post Jan 23 2016, 08:36 PM

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Another mysteries benefit that even our dealers access of umobile system also unable to trace it.=.=

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