QUOTE(chloe_yee87 @ Apr 21 2016, 11:56 PM)
Hi guys,
I have a problem with my first month payment.
When I port from digi to Umobile via dealer, I was asked to pay first month deposit of RM70.
Now the first month bill came up and it seems that the deposit wasn't offset. So I called umobile, apparently the dealer did not submit the deposit. They asked to email them the receipt then they will offset. The problem is I wasn't given a receipt when I signed up!
I'm supposed to go back to the dealer and demand my money back but dealer is very far from where I stay.
So, my question is, have anyone face this before? I wouldn't want to waste petrol and toll to go all the way and then get nothing. The dealer is in The Strand Giza 😡
Best of all, dealer doesn't have a phone number to call😡😡
whenever you paid for anything, u must have a receipt, sometimes it protect customer and dealer. as dealer can prove how much u paid and not more than that
and u may always claim the amount if the dealer paying wrong amount or worst case not paying at all. Most of the case when u complain with receipt attach the case would be solved easily.
For your case, try contact ur the dealer if u got the contact.
QUOTE(^Ware^wolf @ Apr 22 2016, 04:05 AM)
That's the problems with umobile . asking for deposit and let the some of the dealers to take advantage of it .
hehe, long term business is built on trust

u may trust me