i think maxis back to normal since yesterday ... few days before was difficult ...

aiya - i switch to china also cant .. aihs ... i hv both types - china and non china devices ...

my turn suddenly getting LOS red light blinking after so many years, report lodged and thank good ness for the backup dongle.

my first time in so many years ... i called in - they raise a ticket and within 24 hours it was back up and running.

maybe my area had a sudden cable issue with the station?

but good thing - the backup dongle was working as it should - although speed was reduced ..

now everything back to normal.

same

usually there is some problem at the provider’s side ... but do call up to lodge a report.

suggest you off the router first and try within and hour again.

so far so good for me ...

Hi Maxis,

I am currently a Maxis Home Fibre 300MB subscriber for more than 5 years (no more contract).

Contemplating to upgrade package to 500MB, would like to know if any promotion for existing customers?

Have some questions as follows as well:

1) for upgrade from 300mb to 500mb - will i be given any free MESH? How about new WIFI6 modem as i am already using WIFI6 and Dect phone? Will Maxis give me a new set although i may not need them?

2) What about DECT phone call, will i be charged because currently my 300MB package, i have FOC calls and unlimited calls.

3) Just to confirm the upload speed for 500mb package is 100MB?

4) Am i entitled for TV or IPAD purchase if i upgrade under the fibre zerolution? where can i do this? and do i need to purchase the items now during upgrade or can i do it later / anytime after upgrade subscription?

5) So if i agree to upgrade - any technician need to come to my house for setting? or nothing at all - use back same router, same phone dect or technician will pass new router / new dect phone / if MESH just for my keeping - just switch at the 500mb at exchange only, dont think there is actual manual setting needed? how long will this take?

Much apologies for the questions, i tried to WA and Call in but the agents weren't consistent in their answers.

Thanks!

timely for my case.

completed my contract and upgraded from 300mb to 500mb last 3 mths for rm219.00

now waiting if free upgrade to 800mb or cheaper price for 500mb

wasnt offered anything after my contract ended though

their 800m is still so pricey .... me using 500m now at rm219 ...hope existing customer can downgrade the package.

how is the process to terminate maxis and move to unifi yah?

mine is 512MB package at rm219 and no contract already.

what i worry is the downtime ..... and will there take back any hardware?

yes i think wait 1 month or 2 and see how ...

so those who have Maxis and planning to move to Unifi - they dont have any winback package for us right?

mcm takder only - i called their hotline, the agent also blur totally giving me vauge answers ... pls refer to website, we yet to update etc etc etc.. but no timeline, no details, nothing.

where to find this agent yah? hahahaa -- if 500mbps whats the stay back maxis offer like?

for me paying RM219 for 500mb (no contract) - Unifi is around RM149.00 for 500mb if not mistaken.

so mainly it is pricing for me.

> but i did something crazy over last week, i ordered Yes 5G flex for RM58 per month and got myself a Zyxel 5G router - testing it now ... night time can get about 700mb but upload about 70mb .. gonna try switch it as my main line and try it out ... lucky there is a DNB tower about 100m plus from my home.

that's like 2 days away ... can't wait ... but ready to be disappointed ...

wah today arrr? i am ready .... to move ... hahahaha

mine also this only ..... giving maxis until Dec to get their act right - or else unifi it is....