Yep, btw I tried to change my postpaid 79 to hotlink 45
They said I need to follow SOP, transfer to hotlink prepaid for a month before they allow me to change again
And then they transfer my call to Maxis's marketing department
RM20 rebate for 3 years, no contract
So RM59 for 300GB of data for my phone, I'm keeping this
Still waiting for the call from their fiber department

Some updates of my experience of transferring from Maxis to Unifi
Unifi offered me 6+2 months free bill if I change to them
Since Maxis refused to give me any meaningful promotion package to recontract, I decided to change ISP

Submitted my transfer request on 17/10, had to contact M's CS via twitter and provide them the transfer ID
Because my postpaid plan was linked to the fibre account, they need to unbind them
Requested to change my postpaid 79 to hotlink 45, they told me I need to use a month of prepaid before they allow me to switch to postpaid. I said no problem, then their retention team told me they will give me RM20 rebate on my RM79 postpaid for 3 years without any contract, so I'm keeping that number with Maxis till the rebate is over

Didnt receive and call back from their fibre department
----------------------------------------------------------------------------
22/10
Agent told me transfer request was rejected
Contacted Maxis again, they told me I need to clear the balance before they will let me go
Paid the bill for this month+another month in advance, submitted request again

Maxis called back in the afternoon, they said they are willing to counter Unifi's offer with the same 8 months bill rebate
Still, they said it is impossible to give me free access to public IP since it is an add-on service...
Ended up saying no to Maxis, but I did told the CS rep I'm happy with their service for the past 3 years, just not the price
Checked with CS rep, no need to return any of the equipments if you are out of contract

In the evening, Unifi send me the installation info for confirmation
----------------------------------------------------------------------------
24/10
Unifi 500Mbps installed, they give me a skyworth 2 in 1 box lol
However, you can use back the old ONU if you want to, plug and play
So far encountered pictures on twitter not loading (again, typicall of unifi)
Fixed it by using Controld DNS

Bye guys, see you all in 24 months lol
For me, the total saving will be:
RM149 x 8 Months= RM1192
No more public IP subscription required: Another RM10 per month saving till I terminate/TM starts charging fees for it

This post has been edited by QuantumEdge: Oct 25 2024, 09:11 AM

Thanks
Maxis already potong myy service today, too late to try
But I'm seeing more and more SSID changing from @Unifi to @Maxis in my area, that's quite alarming...

Still waiting for Maxis to refund my advance payment lol

Yes, I even cross checked the OLT credentials
Same password, different serial
Tried the same password on 3 different ONU (Huawei,ZTE,Nokia), all worked without the need to change the serial. I managed to get the VOIP service working on all 3 ONU as well.
*My maxis was on TM infra

This post has been edited by QuantumEdge: Oct 26 2024, 03:13 PM

Welp, need to kacau their CS again



This post has been edited by QuantumEdge: Oct 27 2024, 01:48 PM

After I terminated my Maxis fibre, they finally decided to send me these exclusive offer lol

Maxis fibre and data service big kaboom?

I subscribed to Maxis 300Mbps 2+ years ago, they gave me Kaon AR2140+ZTE f620 ONU
I've seen my friends getting Tplink routers (AX20 I think, or the newer AX53)
ONU wise, ZTE F620, Huawei HG8240H5 (In my opionion this is the best), 1GBPS and beyond you might be getting Skyworth

Anyway, ONU really doesnt matter much
Router I agree with Blacktubi, buy your own and swap the provided router out
Remember to grab the PPPOE credentials from your installer

This post has been edited by QuantumEdge: Dec 8 2024, 05:01 PM

Fibre cable doesnt conduct electricity, it is made out of glass
And the stainless steel cord inside is not connected to your ONT, it is there to give structural strength
So dont worry, you can keep it plugged in

Any Maxis user here using Controld DNS?
Are you able to be assigned to DNS hosted in Singapore?
How's the ping?
On Unifi I keeps getting routed to Japan, ping consistently 100ms+

Definitely private, maxis public IP is RM10 per month extra

Maxis users, have you encountered any slowdowns recently? Especially during the night?

So not Unifi level of bad then?
Geez, U is not usable in the night recently

It is really bad, basically everynight from 7PM onwards the internet is basically unusable
And my traffic was gettting routed to random COUNTRIES instead of the closest servers
Such things never happened during my 2 years with Maxis
Cloudflare speedtest PL and latency is over the rooft, plus only getting 10% of my subscribed speed as bonus

Yes, Maxis is not the top ISP in my mine but they are the most average one for sure
I had to cancelled my online tuitions because it was bad enough I couldnt open online materials

Because of the horrible routing, I considered taking Allo (either directly or Maxis under their infra) as my backup fibre plan while I serve Unifi's contract for another 18 months.
My area is covered by both Allo and Unifi's infra, after checking with Allo's CS they told me it is impossible for customer to have both Unifi and Allo service in the same premise despite they are on different infra.

If I can get a fibre connection, I would still try to go with it consider it is only RM49 a month for 100Mbps symmetric
Still, worse case scenario I would give 5G a shot

I've never heard of any processing fees when renewing contract
Safest way is to call Maxis's marketing team

Earn double dy
From what I've heard, they earned the same commission as the price of your subscribed plan from ISP
And then still wanna take a bite from you

Thanks man, the issue seems to be on Unifi only
Good to know, bad to go through

Thanks man, the issue seems to be on Unifi only
Good to know, bad to go through