Do you think it is possible to ask to change for credit card? I had one HSBC Credit ward but it’s reward points, never noticed during application just realised it I should get a cash back card instead...

Grabfood updated their tnc with effective from december reload, no more 1 voucher each Month, only 1 voucher each unique card and account.

I also reloaded only read it. Sian

lol gonna try messaging CS and ask them to void my reload. Very sneaky on their part

Same here, I reported around 1am on yday but no reply yet! And it's getting annoying cuz everyone who top up later receives the vouchers except some of us who topped up early!

Btw, what time did you top up? 12am as well? Regret topping up on time seriously, kiasu much.. 😣
Have u reported it to Grab? Not sure what's taking them so long! At least a reply informing us they are looking into the problem!!!

The officer who handled my case was terrible, kept rounding the bush telling me Dec quota finished. Inquired further, replied me with all previous months fully redeemed date. Already emphasized I am referring to Jan 2021 promo, I topped up at midnight on first day. He acts dumb requested for the campaign I'm referring to - WTF! And guess what? In the end he told me campaign has a limit of 520k quota based on the link I shared and already fully redeemed!! I guess he didn't even bother to read all the T&C, I seriously dunno what is wrong with him.

Which department is the officer who responded to your ticket? Mine is from Pay Ops. I told him if he to escalate my case to relevant department if he doesn't know how to solve the issue. Just terrible!!

Anyone knows where I can lodge a complaint about this terrible officer?

This morning got the reply via email that they r checking on this

Just received the “missing” RM15 grab food voucher.

I got it as well.
Without prompting the notification.

Same here. Received and all good 

Anyone playing the pair game?
How's your score looks like?
Seems to be so hard to get score more than 40pts.

https://www.hsbc.com.my/pair/

Capture amazing moments with the Samsung S21's 64MP high-resolution camera or enjoy smooth visuals with its adaptive 120Hz refresh rate screen!
The first 15 successful applicants will bring home the Samsung S21!
Just apply, activate and spend with a brand new HSBC Credit Card to get rewarded!
This ends on 15 Mar at 1 pm.

Apply here https://bit.ly/HSBC-SamsungS21-Mar-Week2
T&Cs apply https://bit.ly/HSBC-SamsungS21-TnC-Mar-Week2

some many try their luck, some would just wait for guaranteed deal instead 

Last year I waited for almost 4 months if I’m not mistaken. Longest among all banks.

Decided to try to play around with Binance a bit and buy some random coins (DOGE) using my card... Turns out that HSBC considers purchases on Binance to be a "Cash Advance" and charges RM 15 per transaction on this with no notification. The only reason I found out is because I noticed 2x RM 15 charges on my card labeled as "Cash Advance" and asked my RM about this - they were also unaware about Binance being considered a cash advance, and advised to immediately pay off the amount since a cash advance is considered a loan and is charged at a high interest rate.

special offer or you used 12x per year?

Nop, it's not chargeable as long there's no transaction after the SST and there's no timeframe stipulated.

28. In the case of a cancelled and unused card after the renewal date, service tax is not required to be charged and accounted for if the service tax has not been paid. If service tax has been paid after the renewal date, the card issuer is entitled to deduct the service tax paid from the tax return provided that the approval of the tax deduction has been approved.

https://mysst.customs.gov.my/assets/documen...arge%20Card.pdf

I am having a reward point card and a cashback cash with hsbc.m, which I planned to cut the point card since I am more liking to cashback card. But I haven’t activate my cashback card since it got delivered to me, it is still okay for me to activate now or should I request for a new card to be delivered?

last month i topup touch n go ewallet with saved card method but didn't manage to get the 8% CB. does it means that i need to use the otp method? previously it was ok with the saved card method.

thanks

ok boss

yes i got the cb for the other categories but not the ewallet 

so can only win once in this 3 months?