I only have CC, but security device is needed if you want to make online bill payment.
So I requested for it and no question asked.
I seldom use it anyway.

For bill payment, ie TNB, Maxis, via internet banking
For online payment (lazada etc) sure no problem

they will send you an email with voucher code
i think i only got my voucher after 4-6 weeks

12x swipes or minimum 1 per month?
They are different...
Shouldn't be any problem to call for waiver if you had fulfilled yet they still charge you

Sorry, I have no idea for this.
For HSBC VS, it is clearly stated in their T&C:
"Annual fee will be waived if the Cardholder(s) swipe the HSBC Credit Card at least once a month for a period of 12 consecutive months."

But from HSBC website:
HSBC Amanah MPower Platinum Credit Card-i
"Annual fee waived with 12 consecutive swipes per year"

Also, I can't find the exact T&C for Amanah MPower from their website.
Hence, I suggest you to call CS for waiver.

Good to know that

that's annual fee, and he has fulfilled the requirement for annual fee waiver (x12 swipes)
not sure hsbc will waive for sst too

For Lazada RM500 promo, the "eligible spend" is very easy...
Includes bill payment, Cash Advance!!, Balance Transfer!!, installment plan
It only requires spending RM1500 previously, now RM2000...

If not mistaken, mine was 6-8 weeks

Based on T&C, it will be given between 4-8 weeks.
Checked back my record, got my card in mid Feb, fulfilled the spending almost immediately, got the voucher in early Apr.
So approx. 6 weeks

Yes, the same email.

After apply online, they will call back and ask for all details through phone (IC, add, mother's name etc).
A bit scary to give all these info.
Few days later I call back to confirm she is from HSBC and this is their SOP.
Haha

yup, I understand but no choice...

I don't think it will speed up the process.
Likely they will ask you to be patience.

Call, key in all information, put on loud speaker, continue your work until someone answer your call

Received SMS last week mentioned that my annual fee is waived. Exactly using for one year. Swipe at least once every month.

HSBC is quite hard to monitor without proper recording.
Usually those early spending (beginning of statement cycle) will be credited on the same statement.
Those spend later will be appeared in next statement.
Worse still, occasionally it only appears after 2 months especially when your spending is low (once a month just to hit for AF).
Also, the additional RP may not follow the sequence, some later spending has been credited but not yet for earlier one.
I think I never call CS but it will eventually appear after some wait.

HSBC?
Why the email is showing Public bank?
As far as I know HSBC is quite generous, even BT is eligible!
Nevertheless, do check the T&C again as every campaign might have slightly different T&C

If only spending I think arguable.
If apply direct from HSBC, it stated quite clearly.

Apply direct from HSBC should be fine
He was applying via RP, which may have different T&C

If you still have 12 swipes a year, can try call CS to waive AF manually.
A few successful cases reported here.
Best is to swipe at least once a month to enjoy auto waiver, as we are not sure when CS will not allowing so.