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Credit Cards HSBC Credit Cards V.2, Read the T&C before applying!

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MGM
post Sep 30 2020, 08:52 AM

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QUOTE(gooroojee @ Sep 30 2020, 08:50 AM)
Anywhere that accepts grabpay including restaurants.
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R u sure? I tot Grabfood vouchers can only be used in Grabfood.
MGM
post Sep 30 2020, 09:01 AM

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QUOTE(gooroojee @ Sep 30 2020, 08:55 AM)
Oh paiseh misread the question ... Haha.. ya need to order via grabfood ... but then there are few hundred restaurants and food providers near me so I order grabfood every day... usually with discount...
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Only if these nearby restaurants allow pick up. Otherwise u probably have to spend rm3 to 5 for delivery.
MGM
post Oct 1 2020, 03:45 PM

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QUOTE(alandhw @ Oct 1 2020, 02:13 PM)
I received this invitation also..yeahh..
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Didnt receive invitation but I registered.
This morning I did 3x rm100 to 3 diff TnG accounts n now register for this campaign., hope they r counted.
MGM
post Dec 8 2020, 09:10 AM

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QUOTE(Darren @ Dec 8 2020, 08:45 AM)
grab vs tng? :confused:
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Grab gives rm15 food voucher.
TnG giving rm15 cashback.
MGM
post Dec 22 2020, 04:10 PM

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QUOTE(Kyan0411 @ Dec 22 2020, 03:19 PM)
I totally forgot about the campaign. 4 months has passed
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That's why I still keep this Platinum card just for campaign only.
MGM
post Dec 26 2020, 12:26 AM

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QUOTE(starry-starry @ Dec 25 2020, 11:39 PM)
Does anyone know if foodpanda or grabfood fall under “HSBC Dining Spend Promotion” runs from 15 December 2020 to 14 March 2021? I saw some MCC listed in the T&C but I have no idea fp & gf MCC.
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Can provide the link?
MGM
post Jan 1 2021, 11:40 AM

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QUOTE(mamamia @ Jan 1 2021, 11:25 AM)
Just sharing my experience:

I never participate this b4, I just tried to top up Grabpay with HSBC n get the RM15 grab food voucher instantly..
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So looks like those who participated n won previously r excluded from now onwards. Sneaky hsbc changing t&c midway.
MGM
post Jan 1 2021, 12:10 PM

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QUOTE(markchan @ Jan 1 2021, 11:38 AM)
I got it too
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Did u participate n win in past months?

QUOTE(MGM @ Jan 1 2021, 11:40 AM)
So looks like those who participated n won previously r excluded from now onwards. Sneaky hsbc changing t&c midway.
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I called the help centre and was told it is a technical problem which they will rectify in a few hours time n voucher will be given. Hope that is the reason.
MGM
post Jan 1 2021, 01:01 PM

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QUOTE(starry-starry @ Jan 1 2021, 12:58 PM)
I topped up Grab RM100 at 12.01am but I didn't get any voucher. I'm new to Grab, last month I did try topping up but towards end of the month.

May I know where to find the voucher? I looked around in the app buy don't find any!
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Account>Rewards>Myrewards
MGM
post Jan 1 2021, 01:06 PM

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QUOTE(starry-starry @ Jan 1 2021, 01:03 PM)
Thanks then none!!! So am I supposed to get it? Since I never received any before! And do I have to verify/upgrade my wallet first? I only did that after I topped up..
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Unverified account can win too, may be finished?
MGM
post Jan 1 2021, 01:59 PM

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QUOTE(starry-starry @ Jan 1 2021, 01:44 PM)
I have no idea!!!
I am not sure where to report cuz when I clicked the 'report issues' in the transaction history, none of selection seemed right. I simply clicked one and wrote in, I hope they will look into it!
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Account>Help center
then scroll to the bottom n click on [call us] to speak to a CS.

user posted image
MGM
post Jan 1 2021, 02:00 PM

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QUOTE(Sanctuary @ Jan 1 2021, 01:54 PM)
So far, few of my friends got the voucher, included my wife. We top-up and got the rewards previous months as well.

So, for those who did not get the RM15 voucher, please call in and lodge your report.
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Like that still got hope
MGM
post Jan 2 2021, 10:52 AM

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Yes early bird GRABed the sh*ts. vmad.gif mad.gif ranting.gif
MGM
post Jan 4 2021, 11:41 AM

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QUOTE(starry-starry @ Jan 2 2021, 01:20 PM)
Same here, I reported around 1am on yday but no reply yet! And it's getting annoying cuz everyone who top up later receives the vouchers except some of us who topped up early!

Btw, what time did you top up? 12am as well? Regret topping up on time seriously, kiasu much.. 😣
Have u reported it to Grab? Not sure what's taking them so long! At least a reply informing us they are looking into the problem!!!
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QUOTE(thecurious @ Jan 2 2021, 01:52 PM)
I top up just past 12am. the regret should not be on the top up timing, it is within their campaign period, regret should be thinking their system is better than TNG...both also prone to system crash and errors...
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QUOTE(ckweng @ Jan 2 2021, 10:17 PM)
Submitted help request to Grab today morning on the missing RM15 voucher from HSBC reload. So far no news from them yet
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QUOTE(sno0py @ Jan 3 2021, 02:06 PM)
I also didn’t get it even though I topped up RM100 on 1st Jan, 12.08am. Raised to grab but they didn’t reply me yet.

Not gonna waste my time and follow up... since I’m frequent grab user, I just reload another RM100 and get the RM15 grabfood voucher ON THE SPOT  sweat.gif
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QUOTE(alandhw @ Jan 4 2021, 08:18 AM)
Logged in ticket 2 Jan.
Still waiting for CS response on my ticket.
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This morning got the reply via email that they r checking on this

This post has been edited by MGM: Jan 4 2021, 11:42 AM
MGM
post Jan 4 2021, 09:35 PM

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QUOTE(thecurious @ Jan 4 2021, 01:13 PM)
Mind sharing what category/issue you reported under? Thanks!
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Account >HelpCenter>Account >LoggingIntoGrab >I cant login and book, then fill up your complaint n submit.
This was the method given by a CS, even though not related.
MGM
post Jan 6 2021, 11:10 AM

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Lesson learned, never to do it so early.
MGM
post Jan 6 2021, 02:23 PM

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QUOTE(fruitie @ Jan 6 2021, 01:20 PM)
Got RM 15 TnG reward.
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QUOTE(spreeeee @ Jan 6 2021, 01:22 PM)
got it too..
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QUOTE(bbm @ Jan 6 2021, 01:25 PM)
HSBC RM15 Cashback with TnG eWallet Reload January 2021 Campaign

Received also.
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QUOTE(sj0217 @ Jan 6 2021, 01:34 PM)
Received RM15 too. Reloaded at 00:11
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GOT this too. And also another rm15 yesterday with description "TNGDRM15Cashback" but dont know which campaign.
MGM
post Jan 6 2021, 03:06 PM

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QUOTE(tan_aniki @ Jan 6 2021, 02:56 PM)
auto reload with mastercard
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Thanks, totally forgot about that. So now can disable?
MGM
post Jan 6 2021, 04:47 PM

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QUOTE(sj0217 @ Jan 6 2021, 04:15 PM)
Yes, I disable after campaign ended
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OK thanks.
MGM
post Jan 7 2021, 04:50 AM

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QUOTE(sno0py @ Jan 6 2021, 11:48 PM)
Wow I got 2x RM15 Grabfood voucher
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Cos u reloaded twice?
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