Re : the engine shutting down by itself when reversing the car, it is not only the low-spec Preve but I experienced the same with my Preve Turbo also. It's not exactly serious since the frequency of the engine shutting down is not like 5 times in 1 month. In my case, it is about 5 times in 1 year. Though when it happens, you would think why this is happening. If the engine on a 15-year old car shuts down by itself then it is comprehensible. Perhaps there are some minor flaws in the design that need to be ironed out by Proton.

I've said before that the gear lever of the Preve Turbo feels cheap and plasticky like a toy car. Just earlier this week the whole plastic piece came off. Gave me a shock when the piece just came off when I am shifting from R to D.

The gear knob does not only feel cheap but the fact that the plastic piece can come off from the gear knob just goes on to show how poor the quality of the gear knob is.



This is the current setup I am on although the piece is still loose. Need to find some time to make an appointment with COSE, although I am planning to have it looked at together with the 30,000km service.

By the way, does the new Preve 2014 come with an upgraded gear knob/lever that is of higher quality? I have not driven many cars before but the gear knob on this Preve is one of the worst that I have experienced in both feel and when shifting around the gears. Even the gear knob on the Perodua Myvi feels more premium and high quality than the gear knob on the Preve in both feel and shifting around the gears.

Not too sure what is SAT mode but if it is the Manual mode where the gears are manually changed with the paddle shifters, yes, I use it in my everyday driving up to around 80km/h. Above that speed I will use D.

Guys, just wondering how much did you pay for your 30,000km service full price without any voucher redemption? I paid RM502.

Thanks for the information. Much appreciated. Looks like a overpaid for the 30,000km service for my car. The funny thing is the service adviser mentioned everything is standard and there is nothing that can be reduced although I have asked him to exclude all "unnecessary items".

Never mind. I have called Proton Careline and similarly they mentioned that for the 30,000km and 40,000km service for the Preve Turbo the estimated service cost is RM300-400. I have written in to WEARE to ask for an official explanation on the RM502 service charge that I was asked to pay by the service guy.

I don't have the itemised bill right now but it is the usual parts in engine oil and stuff, with the Procare which I told was the "gaji upah" of the guy who serviced my car, and the air cond service which I was told is standard and cannot be omitted.

The service centre is COSE.

Typo, WECARE

From the two tables, one is RM5.5k + 3 years free service and the other table shows RM8k without free service. So the service itself is RM2.5k. It balances out I guess, the 6 free services should cost around RM2.5k.

So the discount now is RM8k for the Preve. Quite substantial. The car itself is about RM65k after discount then (Preve Turbo).

To Preve Turbo owners. When reversing the car up a steep slope, does the engine automatically shut down?

Yesterday I reversed the car up a steep slope when doing a parallel parking. The engine died. I switched it on and continued reversing up the steep slope, and the engine died again. And I have to switch the engine on again.

Is this something that is normal? I am beginning to think it is.

Yes, similarly I think it is not something to worry about. Just something that is not very "pleasant" when it does happen as you have a feeling it's a design flaw or something. Just thinking if the engine will not shut off by itself if the engineers had put in more thought into the issue. Perhaps the new revised 2015 model may not show this trait.

Those birds that frequent your house are not the bird-nest making species. The birds that produce nests for human consumption are usually found in Borneo, and they usually make those nests in the caves, not at homes.

Contrary to some comments to disregard the sound, personally if it is annoying enough to you then I would think it is prudent to go to the SC to have the sound eliminated. Especially if your car is new and is just 3 years old, there shouldn't be any annoying rattling sound inside the car.

Throughout my 2 years of ownership, there isn't any annoying sound from the dashboard. But there is sound from the back seat in my car when it was new, in which the sound automatically goes away after several weeks. For your case, you may want to wait for a week or two to see whether the sound goes away. Sometimes it will go away, sometimes it will not. It depends on a lot on the rattling sound, whether it is loud or annoying enough to affect your everyday driving. From your post it seems that the sound is quite annoying to you, hence I suppose you should get it sorted out.

Are you sure about that? Mineral oil is usually used for a service interval of 5,000-6,000km for any cars.

Proton used to permit users to use the lowest grade of engine oil for the Preve Turbo, which is the semi-synthetic Synthium 800 sometime in 2013. In early 2014, they do not recommend Synthium 800 for the Preve Turbo anymore, stating that after a research they found that Synthium 800 is not too suitable for the Preve Turbo's engine. Hence they now recommend the full-synthetic Synthium 1000 as a minimum for the Preve Turbo for a service interval of 10,000km.

This post has been edited by SportyHandling: Feb 12 2015, 08:36 AM

My 30,000km service costs me RM502 and after making numerous inquiries and follow-up with the Customer Service on this matter since last month and until today they have not given me a satisfactory answer on this matter.

For the Preve Turbo, from what I was told the Synthium 1000 is minimum standard, and the Synthium 3000 and 5000 are optional at a higher cost.

This post has been edited by SportyHandling: Feb 12 2015, 09:26 AM

Well, that is surprising Proton allows a 10,000km service interval for a mineral oil. Have you used the Mach 5 for 10,000km service, and if yes, which service centre allows that? Seems like double-standards as COSE does not even allow Synthium 800 for the Preve Turbo but Synthium 1000 as a minimum instead.

You can use any oils up to 10,000km service interval if you wish, even mineral oils. The only thing is service centres will establish the service intervals for the types of engine oils used in order to have the warranty intact.

Mineral oils in most cases are used for 5,000km intervals. It's the first time I got to know that Proton allows a 10,000km service interval for a mineral oil.

In order to keep the performance of the car at an optimum level, it is usually advisable to lower the change interval of all types of engine oil, full-synthetic, semi-synthetic or mineral oil. Ideal change interval for semi-synthetic oil is up to 10,000km, but you can still drive the car past this interval if you wish to. For semi-synthetic, recommended change interval is usually around 7,500km to 10,000km.

IN summary, it is the SC that will set the service interval to keep the warranty intact. In answering your question whether a semi-synthetic can "tahan" until 10,000km, it surely can. Even up to 15,000km if you want to do so. The question is whether the SC allows you to do that just to keep the warranty intact. The other aspect is stretching the change interval is not doing the engine too good.

Previously we can use semi-synthetic oil (Synthium 800) for the Preve Turbo. I was given this semi-synthetic engine oil during my 1,000km, 10,000km and 20,000km services. Only recently when I sent my car for the 30,000km service they informed they don't recommend the semi-synthetic (Synthium 800) for the Preve Turbo anymore after they found out some issues with this oil, and so I was given the full-synthetic (Synthium 1000).

Not too sure if it is true story or not, that the Synthium 800 semi-synthetic is not suitable for the Preve Turbo. I was charged RM502 for my 30,000km service and had sought an explanation from the Customer Service since last month but didn't get any response from them. I just called them up this evening to inform on my three(3) unattended emails to WeCare(Customer Service), and the lady on the phone informed he will get someone to call me. I will just wait for the phone call.


I can see that this is a problem or issue that is currently happening with Proton, inconsistencies not only with different service centres but the fact that the Mach 5 engine oil which is a mineral oil is approved by Proton for a 10,000km service interval, mentioned by someone here. I don't think there is any car manufacturer or service centres other than Proton that will allow a 10,000km service interval for a mineral oil. Since the service guy at COSE did not allow Synthium 800 to be used on the Preve Turbo anymore, I doubt the Mach 5 can be used, and what more up to 10,000km service interval. If it is 5,000km service interval then that is more like it.

This post has been edited by SportyHandling: Feb 13 2015, 06:16 PM

Do keep me updated, thanks. If it is proven that Synthium 800 can still be used for the Preve Turbo, then I am quite sure that my 30,000km service would not have cost up to RM500 but less. That particular service guy that was attending to me must be up to something.