QUOTE(mengsuan @ Feb 13 2015, 06:24 PM)
That news that Syntium 800 is not supposed to be used, it something I have not heard of yet.
I might be having outdated news for using Mach 5 for 10000KM. Let me try to check with Proton, which I have already made an appointment to go 2 weeks later.
I might be having outdated news for using Mach 5 for 10000KM. Let me try to check with Proton, which I have already made an appointment to go 2 weeks later.
QUOTE(ChuanHong @ Feb 13 2015, 09:08 PM)
when do you service your car in previous?? mine is on end of Dec.. I was at Penang. No problem for Syn 800 semi syn for my 10k service.. i think yyour SC there just want earn extra commission. Syn1000 min?! LOL.. then why recently Proton free Mach 5 mineral oil to all new Preve owner whose entitled it.. LOL..
bad liar for your service advisor or that SC. talk to the manager next time. see how is the service advisor response. if that manager also said that, should avoid them. they just want profit
Just dropped by COSE this afternoon and managed to get the issue resolved. First off, all mineral oil, semi-synthetic oil and full-synthetic oil can be used on the Preve Turbo. (Mach 5, Syntium 800 can be used). bad liar for your service advisor or that SC. talk to the manager next time. see how is the service advisor response. if that manager also said that, should avoid them. they just want profit
Secondly, the air-cond service is optional and not necessary.
Looks like I have been taken for a ride by the particular service advisor. Coincidentally he was not at the service when I visited. Told them I wanted a refund and they agreed to reimburse only the air-cond service (RM166+) but they could not reimburse the Synthium 1000 engine oil since it was poured into the engine, which was comprehensible. So all in all, paid RM80+ extra for the Synthium 1000 instead of Synthium 800 (Synthium 1000 costs RM200, Synthium 800 costs RM117)
Another service advisor lady who was processing my refund said that the costlier Synthium 1000 is better for the engine. Yeah, right. Didn't feel any difference between Synthium 800 and 1000 but anyway at least I have tried the Synthium 1000 once and it's the first and last time I'm going to use this engine oil on the Preve Turbo.
Feb 17 2015, 06:12 PM

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