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 Touch 'n Go (TnG) Card, Tips & Latest Promotion

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sms2u
post Feb 25 2017, 11:45 PM

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QUOTE(judehow @ Feb 23 2017, 03:54 PM)
good idea too later i comment
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later? u can tell where to use touch n go to pay bill?
SUSjudehow
post Feb 26 2017, 12:12 AM

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QUOTE(sms2u @ Feb 25 2017, 11:45 PM)
later? u can tell where to use touch n go to pay bill?
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already suggested dun know touch n go will do a not. Put the touch function at all Telco dealer and center. Just make sure u have brought balance in touch n go , key in ur account number and phone number and check payment n pay
sms2u
post Feb 26 2017, 03:04 PM

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QUOTE(judehow @ Feb 26 2017, 12:12 AM)
already suggested dun know touch n go will do a not. Put the touch function at all Telco dealer and center. Just  make sure u have brought balance in touch n go , key in ur account number and phone number and check  payment n pay
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no understand at all. U saying u suggest to touch no go to propose to telco company to accept tuch n got to pay bill?

You are special ? touch n go will follow your suggestion?
lilsunflower
post Mar 7 2017, 06:33 PM

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Quick update.

I had an old TNG card and submitted a request for refund (and obtained new TNG free of charge) on 14 Feb.

I received the refund in my bank account today 7 March.

Less than a month. Not bad.
cybpsych
post Mar 7 2017, 06:42 PM

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QUOTE(lilsunflower @ Mar 7 2017, 06:33 PM)
Quick update.

I had an old TNG card and submitted a request for refund (and obtained new TNG free of charge) on 14 Feb.

I received the refund in my bank account today 7 March.

Less than a month. Not bad.
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mine requested on the same day too.

no refund seen. however already complained to them yesterday for the long delay. only then they said to expedite processing.

always need to chase them. I've requested refunds many time, never once refunded in timely manner.
lilsunflower
post Mar 7 2017, 06:48 PM

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QUOTE(cybpsych @ Mar 7 2017, 06:42 PM)
mine requested on the same day too.

no refund seen. however already complained to them yesterday for the long delay. only then they said to expedite processing.

always need to chase them. I've requested refunds many time, never once refunded in timely manner.
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KL Sentral Hub?

I did mine about lunch time. Was checking my account every day because my refund was for RM828.73! So glad to see it back.
cybpsych
post Mar 7 2017, 07:39 PM

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QUOTE(lilsunflower @ Mar 7 2017, 06:48 PM)
KL Sentral Hub?

I did mine about lunch time. Was checking my account every day because my refund was for RM828.73! So glad to see it back.
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no more KL Sentral. it's at nu Sentral.

mine just 2xx laugh.gif
lilsunflower
post Mar 7 2017, 11:17 PM

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QUOTE(cybpsych @ Mar 7 2017, 07:39 PM)
no more KL Sentral. it's at nu Sentral.

mine just 2xx laugh.gif
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Hope you get to see it soon. I don't know why it takes soooo long for a simple process.
alexwsk
post Mar 7 2017, 11:42 PM

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QUOTE(lilsunflower @ Mar 7 2017, 11:17 PM)
Hope you get to see it soon. I don't know why it takes soooo long for a simple process.
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mine even worst, requested to terminate at PLUS customer service center on 2/2, till now still nothing
msg TnG FB last Wednesday, said will speed up the refund doh.gif
cybpsych
post Mar 13 2017, 01:39 PM

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QUOTE(cybpsych @ Feb 14 2017, 09:08 PM)
finally, canceled two old Watson's cards at TNG hub at nu sentral.

filed for refund, will take up to 2 weeks.
2 new Watson's carda successfully used at tony Roma's, getting 10% discount along the way smile.gif had to split bill cuz not enough credit in the card.

staff there was worried cannot use the tng as payment due to tng's own upgrade, I guess they had issues from customers with old TNG card. after some info sharing about my new Watson's card, staff happily able to used my TNG cards smile.gif
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QUOTE(cybpsych @ Mar 7 2017, 06:42 PM)
mine requested on the same day too.

no refund seen. however already complained to them yesterday for the long delay. only then they said to expedite processing.

always need to chase them. I've requested refunds many time, never once refunded in timely manner.
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finally received refunds, 1 week after complained via social network, 4 weeks after walked-in to TNG Hub to cancel.
lilsunflower
post Mar 13 2017, 02:50 PM

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QUOTE(cybpsych @ Mar 13 2017, 01:39 PM)
finally received refunds, 1 week after complained via social network, 4 weeks after walked-in to TNG Hub to cancel.
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Great news! 4 weeks is long but still acceptable.

I'm going to do my second refund soon when I find time to go all the way to Nu Sentral.
cybpsych
post Mar 13 2017, 03:04 PM

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QUOTE(lilsunflower @ Mar 13 2017, 02:50 PM)
Great news! 4 weeks is long but still acceptable.

I'm going to do my second refund soon when I find time to go all the way to Nu Sentral.
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at least now dont need to chase for it. 1 week after report, seems reasonable, i was expecting next week laugh.gif
alexwsk
post Mar 13 2017, 09:02 PM

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QUOTE(cybpsych @ Mar 13 2017, 01:39 PM)
finally received refunds, 1 week after complained via social network, 4 weeks after walked-in to TNG Hub to cancel.
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woot, mine tmr will be 2 weeks via FB
gonna call them up and ranting.gif vmad.gif if nothing by end of this week
lilsunflower
post Mar 13 2017, 09:11 PM

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QUOTE(alexwsk @ Mar 13 2017, 09:02 PM)
woot, mine tmr will be 2 weeks via FB
gonna call them up and  ranting.gif  vmad.gif if nothing by end of this week
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Is this the first time you've done it? Maybe there's a difference between the PLUS terminal and TNG Hub. I've only done it once as a tester, and don't really trust the system. Hope things work out for you soon.
alexwsk
post Mar 13 2017, 09:43 PM

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QUOTE(lilsunflower @ Mar 13 2017, 09:11 PM)
Is this the first time you've done it? Maybe there's a difference between the PLUS terminal and TNG Hub. I've only done it once as a tester, and don't really trust the system. Hope things work out for you soon.
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yea, first time doing it with PLUS
long time ago did once with TnG direct, thk also took one mth plus
sotsottsl
post Mar 14 2017, 03:46 PM

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If I stay at Damansara SS2, May I know which Grocery Store is nearest for top up? I want to use Maybank Ikhwan or PBB VS
cybpsych
post Mar 14 2017, 04:05 PM

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QUOTE(sotsottsl @ Mar 14 2017, 03:46 PM)
If I stay at Damansara SS2, May I know which Grocery Store is nearest for top up? I want to use Maybank Ikhwan or PBB VS
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read post #1 https://forum.lowyat.net/topic/3757650
lilsunflower
post Mar 15 2017, 06:41 PM

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I just applied for a refund of RM600+ at TNG Hub (Nu Sentral) and the quoted time is "within 30 days".

Will track how long it takes and update here.
enriquelee
post Mar 16 2017, 05:08 PM

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QUOTE(lilsunflower @ Mar 15 2017, 06:41 PM)
I just applied for a refund of RM600+ at TNG Hub (Nu Sentral) and the quoted time is "within 30 days".

Will track how long it takes and update here.
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30 days? This really make me think twice again to reload it more.
Original i was thinking to reload it at high amount by using credit card, coz is kind of hassle purposely go to outlet that allow to use cc for reload. bruce.gif
lilsunflower
post Mar 16 2017, 07:06 PM

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QUOTE(enriquelee @ Mar 16 2017, 05:08 PM)
30 days? This really make me think twice again to reload it more.
Original i was thinking to reload it at high amount by using credit card, coz is kind of hassle purposely go to outlet that allow to use cc for reload.  bruce.gif
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My post relates to refunding the credit. I'm not sure why this would make you think twice about reloading?

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