QUOTE(kevintth @ Nov 25 2014, 12:22 PM)
guys is there any rules can do one on one exchange if the phone not using more than 2 weeks? LOL...
and any one went Samsung Premium Care & Experience Center in Mutiara Damansara before? Will there be long queue if go there fix phone on weekday?
I dont think so .... Even HTC offering 1 to 1 for the 1st week was a big thing before this . I always go that center and frankly , damm sohai to the max . I never have so many complains on SME service until i go there . Basically , everything that goes for warranty need to change motherboard eg corrupted EFS , USB port faulty and even faulty sim slot also need to change the motherboard . And as for service wise , they are good , lots of counters and u get a nice coach to sit down or can walk around playing with their demo units unlike when they were at the old place beside federal highwayand any one went Samsung Premium Care & Experience Center in Mutiara Damansara before? Will there be long queue if go there fix phone on weekday?
Nov 25 2014, 12:30 PM

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