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 Maxis iPhone Discussion Thread V7, iPhone 6/6+ available - 6 Nov 2014

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royalsalute75
post Nov 18 2014, 10:35 AM

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Anyone pre-order before 3rd Nov 2014 and yet to receive any confirmation? I am in the same boat )=
jsteh82
post Nov 18 2014, 10:47 AM

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QUOTE(sunyen @ Nov 18 2014, 09:48 AM)
Yup. No need to make any more call to 123 or BS, waste time only won't solve anything. If your status already pickpacked for few days and no one yet to call you for delivery, just drive to BS go to 5th floor and walk in. You don't even need to ask looking for your iPhone, the staff see your face also know already...haha Just pass your printed MOS order and they will look in their store room. Then they ask your IC for verification and pass you the phone. Thats how I got mine last Friday in less than 15min. 6+SG 64gb ordered 31st early morning. Those ordered 31st i am pretty sure your units are there at BS already unless you preordered much later.

And just like what others said and BS staff themselves not enough manpower and each delivery boy can take less than 12 units. The reason Maxis put 7-14days for those ordered early is primarily due to the slowness of delivery which can be easily solved by sending all to maxis centres to clear house. even if contract has already been signed with BS, this is clearly a crisis that should be resolved quickly.

Wisma Kemajuan quite big building easy to see on the road after where the old Rothman roundabout

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I am 1 of the victim with pre ordered on 31st with units not there in BS.. icon_question.gif

Received a call from 123 yesterday night around 9pm, was told order is with BS and may self collect as they takes time deliver.

I asked her are you sure, i was being told out of stock until Dec.. she said yes, your order is ady with BS.

So this morning I went there at 9am sharp, got to Ms Angel and check on my MOS ID.. was told Order not flow in yet.. rclxub.gif

Then i called to maxis and scolded them for 17mins.. before i left, Ms Angel said let me check with Maxis should they have stock for you.. one moment.

After wait for 10mins, she said just received your order from Maxis, but sorry to inform we had run out of stock.

I did not get mad with her as she has been very helpful.. again is all Maxis problem!!!~ vmad.gif




aragorn2976
post Nov 18 2014, 10:58 AM

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QUOTE(jsteh82 @ Nov 18 2014, 10:47 AM)
I am 1 of the victim with pre ordered on 31st with units not there in BS..  icon_question.gif

Received a call from 123 yesterday night around 9pm, was told order is with BS and may self collect as they takes time deliver.

I asked her are you sure, i was being told out of stock until Dec.. she said yes, your order is ady with BS.

So this morning I went there at 9am sharp, got to Ms Angel and check on my MOS ID.. was told Order not flow in yet..  rclxub.gif

Then i called to maxis and scolded them for 17mins.. before i left, Ms Angel said let me check with Maxis should they have stock for you.. one moment.

After wait for 10mins, she said just received your order from Maxis, but sorry to inform we had run out of stock.

I did not get mad with her as she has been very helpful.. again is all Maxis problem!!!~ vmad.gif
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For a telco company, this is a big FAIL... Breakdown in COMMUNICATIONS... doh.gif

But, you got your phone, right?
jsteh82
post Nov 18 2014, 11:02 AM

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QUOTE(aragorn2976 @ Nov 18 2014, 10:58 AM)
For a telco company, this is a big FAIL... Breakdown in COMMUNICATIONS...  doh.gif

But, you got your phone, right?
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No I did not... BS said order came in, but no stock.. I think there are plenty of stocks there, just no instruction from Maxis to give away..~

Walk off disappointingly and back to work~

Although I ady knew it could be this worst before I went there, but still.... haiz~
jsteh82
post Nov 18 2014, 11:12 AM

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4 Reasons to buy from them.. none fulfilled!~ .. icon_rolleyes.gif
attw
post Nov 18 2014, 11:13 AM

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QUOTE(jsteh82 @ Nov 18 2014, 11:02 AM)
No I did not... BS said order came in, but no stock.. I think there are plenty of stocks there, just no instruction from Maxis to give away..~

Walk off disappointingly and back to work~

Although I ady knew it could be this worst before I went there, but still.... haiz~
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Wow.. you were very patient. I imagine many others would have created a big fuss ( I definitely would )
jsteh82
post Nov 18 2014, 11:23 AM

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QUOTE(attw @ Nov 18 2014, 11:13 AM)
Wow.. you were very patient. I imagine many others would have created a big fuss ( I definitely would )
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blush.gif Thanks.. nothing can be done besides patient for now~
Time after time, Calls after calls, Mistake over mistakes, Story on top of stories..
What could be done has done. Each time called to maxis just to inform I am still waiting, hopefully don't drag till Dec..

Already start losing bit of excitement towards the Iphone and totally lost trust on Maxis..

I actually placed an order in apple store online on 14th Nov, available to shipped is 3-4 weeks.

Currently in processing stage, have the option to cancel before it reaches preparing shipment stage..

So I shall see Maxis which I pre ordered on 31st Oct will reach me faster than apple store online ordered on 14th Nov, which ever comes first i will cancel the other 1.~ thumbup.gif
666devil
post Nov 18 2014, 11:29 AM

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QUOTE(jsteh82 @ Nov 18 2014, 11:23 AM)
blush.gif Thanks.. nothing can be done besides patient for now~
Time after time, Calls after calls, Mistake over mistakes, Story on top of stories..
What could be done has done. Each time called to maxis just to inform I am still waiting, hopefully don't drag till Dec..

Already start losing bit of excitement towards the Iphone and totally lost trust on Maxis..

I actually placed an order in apple store online on 14th Nov, available to shipped is 3-4 weeks.

Currently in processing stage, have the option to cancel before it reaches preparing shipment stage..

So I shall see Maxis which I pre ordered on 31st Oct will reach me faster than apple store online ordered on 14th Nov, which ever comes first i will cancel the other 1.~  thumbup.gif
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which model and size?
jsteh82
post Nov 18 2014, 11:35 AM

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QUOTE(666devil @ Nov 18 2014, 11:29 AM)
which model and size?
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6+ 64gb Gold.. not the super hot model yet took so long to get it~ sweat.gif
TOMEI-R
post Nov 18 2014, 11:56 AM

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I think by now, most who order between 31st and 1st should have received their phones by now.
rayth
post Nov 18 2014, 11:57 AM

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At last, received my ip6 64gb Gold. Pre-order on 31st Oct. Delivery guy using motorbike to delivery with simple packaging using black pasar malam plastic bag.
mariewsy
post Nov 18 2014, 11:57 AM

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brightstar? did they call you?
mralienv2
post Nov 18 2014, 11:58 AM

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QUOTE(rayth @ Nov 18 2014, 11:57 AM)
At last, received my ip6 64gb Gold. Pre-order on 31st Oct. Delivery guy using motorbike  to delivery with simple packaging using black pasar malam plastic bag.
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your location? still waiting for mine since yesterday...
rayth
post Nov 18 2014, 11:58 AM

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Yes, from BS and delivery guy did call me around 9pm before reach my place.
angelofro
post Nov 18 2014, 12:01 PM

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12pm now. is time to call maxis.
aragorn2976
post Nov 18 2014, 12:04 PM

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QUOTE(TOMEI-R @ Nov 18 2014, 11:56 AM)
I think by now, most who order between 31st and 1st should have received their phones by now.
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Nope. My friend in SS2 PJ has yet to receive her iPhone 6 64GB Gold...

mariewsy
post Nov 18 2014, 12:10 PM

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QUOTE(rayth @ Nov 18 2014, 11:58 AM)
Yes, from BS and delivery guy did call me around 9pm before reach my place.
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you mean 9am? where are you located?
TOMEI-R
post Nov 18 2014, 12:10 PM

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QUOTE(rayth @ Nov 18 2014, 11:57 AM)
At last, received my ip6 64gb Gold. Pre-order on 31st Oct. Delivery guy using motorbike  to delivery with simple packaging using black pasar malam plastic bag.
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I would call it the "body bag". laugh.gif
jsteh82
post Nov 18 2014, 12:12 PM

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Just login MOS and finally saw the Track Shipment button appears:

18.11.2014 09:46:32 NA Order has been placed for dispatch

Any1 can advise what is the actual meaning?
mariewsy
post Nov 18 2014, 12:14 PM

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QUOTE(jsteh82 @ Nov 18 2014, 12:12 PM)
Just login MOS and finally saw the Track Shipment button appears:

18.11.2014  09:46:32  NA  Order has been placed for dispatch

Any1 can advise what is the actual meaning?
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means they just started sending to brighstar..you have to wait for it to change to pickpack..after that only delivery. my status has been in pickpack for a week now and still no phone. only empty promises from maxshit.

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