Anyone pre-order before 3rd Nov 2014 and yet to receive any confirmation? I am in the same boat )=
Maxis iPhone Discussion Thread V7, iPhone 6/6+ available - 6 Nov 2014
Maxis iPhone Discussion Thread V7, iPhone 6/6+ available - 6 Nov 2014
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Nov 18 2014, 10:35 AM
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Junior Member
5 posts Joined: Nov 2014 |
Anyone pre-order before 3rd Nov 2014 and yet to receive any confirmation? I am in the same boat )=
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Nov 18 2014, 10:47 AM
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Junior Member
53 posts Joined: Mar 2006 |
QUOTE(sunyen @ Nov 18 2014, 09:48 AM) Yup. No need to make any more call to 123 or BS, waste time only won't solve anything. If your status already pickpacked for few days and no one yet to call you for delivery, just drive to BS go to 5th floor and walk in. You don't even need to ask looking for your iPhone, the staff see your face also know already...haha Just pass your printed MOS order and they will look in their store room. Then they ask your IC for verification and pass you the phone. Thats how I got mine last Friday in less than 15min. 6+SG 64gb ordered 31st early morning. Those ordered 31st i am pretty sure your units are there at BS already unless you preordered much later. I am 1 of the victim with pre ordered on 31st with units not there in BS.. And just like what others said and BS staff themselves not enough manpower and each delivery boy can take less than 12 units. The reason Maxis put 7-14days for those ordered early is primarily due to the slowness of delivery which can be easily solved by sending all to maxis centres to clear house. even if contract has already been signed with BS, this is clearly a crisis that should be resolved quickly. Wisma Kemajuan quite big building easy to see on the road after where the old Rothman roundabout ![]() ![]() Received a call from 123 yesterday night around 9pm, was told order is with BS and may self collect as they takes time deliver. I asked her are you sure, i was being told out of stock until Dec.. she said yes, your order is ady with BS. So this morning I went there at 9am sharp, got to Ms Angel and check on my MOS ID.. was told Order not flow in yet.. Then i called to maxis and scolded them for 17mins.. before i left, Ms Angel said let me check with Maxis should they have stock for you.. one moment. After wait for 10mins, she said just received your order from Maxis, but sorry to inform we had run out of stock. I did not get mad with her as she has been very helpful.. again is all Maxis problem!!!~ |
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Nov 18 2014, 10:58 AM
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Junior Member
176 posts Joined: Jan 2007 From: Subang Jaya, Selangor |
QUOTE(jsteh82 @ Nov 18 2014, 10:47 AM) I am 1 of the victim with pre ordered on 31st with units not there in BS.. For a telco company, this is a big FAIL... Breakdown in COMMUNICATIONS... Received a call from 123 yesterday night around 9pm, was told order is with BS and may self collect as they takes time deliver. I asked her are you sure, i was being told out of stock until Dec.. she said yes, your order is ady with BS. So this morning I went there at 9am sharp, got to Ms Angel and check on my MOS ID.. was told Order not flow in yet.. Then i called to maxis and scolded them for 17mins.. before i left, Ms Angel said let me check with Maxis should they have stock for you.. one moment. After wait for 10mins, she said just received your order from Maxis, but sorry to inform we had run out of stock. I did not get mad with her as she has been very helpful.. again is all Maxis problem!!!~ But, you got your phone, right? |
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Nov 18 2014, 11:02 AM
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Junior Member
53 posts Joined: Mar 2006 |
QUOTE(aragorn2976 @ Nov 18 2014, 10:58 AM) For a telco company, this is a big FAIL... Breakdown in COMMUNICATIONS... No I did not... BS said order came in, but no stock.. I think there are plenty of stocks there, just no instruction from Maxis to give away..~ But, you got your phone, right? Walk off disappointingly and back to work~ Although I ady knew it could be this worst before I went there, but still.... haiz~ |
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Nov 18 2014, 11:12 AM
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Junior Member
53 posts Joined: Mar 2006 |
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Nov 18 2014, 11:13 AM
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All Stars
32,468 posts Joined: Mar 2005 |
QUOTE(jsteh82 @ Nov 18 2014, 11:02 AM) No I did not... BS said order came in, but no stock.. I think there are plenty of stocks there, just no instruction from Maxis to give away..~ Wow.. you were very patient. I imagine many others would have created a big fuss ( I definitely would )Walk off disappointingly and back to work~ Although I ady knew it could be this worst before I went there, but still.... haiz~ |
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Nov 18 2014, 11:23 AM
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Junior Member
53 posts Joined: Mar 2006 |
QUOTE(attw @ Nov 18 2014, 11:13 AM) Wow.. you were very patient. I imagine many others would have created a big fuss ( I definitely would ) Time after time, Calls after calls, Mistake over mistakes, Story on top of stories.. What could be done has done. Each time called to maxis just to inform I am still waiting, hopefully don't drag till Dec.. Already start losing bit of excitement towards the Iphone and totally lost trust on Maxis.. I actually placed an order in apple store online on 14th Nov, available to shipped is 3-4 weeks. Currently in processing stage, have the option to cancel before it reaches preparing shipment stage.. So I shall see Maxis which I pre ordered on 31st Oct will reach me faster than apple store online ordered on 14th Nov, which ever comes first i will cancel the other 1.~ |
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Nov 18 2014, 11:29 AM
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Senior Member
1,624 posts Joined: Feb 2007 |
QUOTE(jsteh82 @ Nov 18 2014, 11:23 AM) Time after time, Calls after calls, Mistake over mistakes, Story on top of stories.. What could be done has done. Each time called to maxis just to inform I am still waiting, hopefully don't drag till Dec.. Already start losing bit of excitement towards the Iphone and totally lost trust on Maxis.. I actually placed an order in apple store online on 14th Nov, available to shipped is 3-4 weeks. Currently in processing stage, have the option to cancel before it reaches preparing shipment stage.. So I shall see Maxis which I pre ordered on 31st Oct will reach me faster than apple store online ordered on 14th Nov, which ever comes first i will cancel the other 1.~ |
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Nov 18 2014, 11:35 AM
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Junior Member
53 posts Joined: Mar 2006 |
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Nov 18 2014, 11:56 AM
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All Stars
24,222 posts Joined: Mar 2007 From: Kuala Lumpur |
I think by now, most who order between 31st and 1st should have received their phones by now.
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Nov 18 2014, 11:57 AM
Show posts by this member only | IPv6 | Post
#2031
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Junior Member
108 posts Joined: Jan 2003 From: Bdr. Sunway, PJ |
At last, received my ip6 64gb Gold. Pre-order on 31st Oct. Delivery guy using motorbike to delivery with simple packaging using black pasar malam plastic bag.
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Nov 18 2014, 11:57 AM
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Junior Member
89 posts Joined: Feb 2009 |
brightstar? did they call you?
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Nov 18 2014, 11:58 AM
Show posts by this member only | IPv6 | Post
#2033
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Junior Member
28 posts Joined: Mar 2009 |
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Nov 18 2014, 11:58 AM
Show posts by this member only | IPv6 | Post
#2034
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Junior Member
108 posts Joined: Jan 2003 From: Bdr. Sunway, PJ |
Yes, from BS and delivery guy did call me around 9pm before reach my place.
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Nov 18 2014, 12:01 PM
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Junior Member
385 posts Joined: Nov 2007 |
12pm now. is time to call maxis.
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Nov 18 2014, 12:04 PM
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Junior Member
176 posts Joined: Jan 2007 From: Subang Jaya, Selangor |
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Nov 18 2014, 12:10 PM
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Junior Member
89 posts Joined: Feb 2009 |
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Nov 18 2014, 12:10 PM
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All Stars
24,222 posts Joined: Mar 2007 From: Kuala Lumpur |
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Nov 18 2014, 12:12 PM
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Junior Member
53 posts Joined: Mar 2006 |
Just login MOS and finally saw the Track Shipment button appears:
18.11.2014 09:46:32 NA Order has been placed for dispatch Any1 can advise what is the actual meaning? |
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Nov 18 2014, 12:14 PM
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Junior Member
89 posts Joined: Feb 2009 |
QUOTE(jsteh82 @ Nov 18 2014, 12:12 PM) Just login MOS and finally saw the Track Shipment button appears: means they just started sending to brighstar..you have to wait for it to change to pickpack..after that only delivery. my status has been in pickpack for a week now and still no phone. only empty promises from maxshit.18.11.2014 09:46:32 NA Order has been placed for dispatch Any1 can advise what is the actual meaning? |
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