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 Maxis iPhone Discussion Thread V7, iPhone 6/6+ available - 6 Nov 2014

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kenny1807
post Nov 7 2014, 11:06 PM

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QUOTE(jonathan82 @ Nov 7 2014, 10:52 PM)
Well, call 2 different Brightstar customer service and both check my MOS and give same answer tat my phone is in GDex truck and the truck will depart late evening today.

Got the GDex tracking number and called GDex and they tell me got 8am and 10am truck arriving from kl tomorrow but not sure my phone will be in which truck and the delivery boy will depart n deliver by 10am so im going early tomorrow to self pick up.

Finger cross.....
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Bro your track shipment status got wrote deliver ma?
Or just the same?
Get any sms and email from maxis?
afoi
post Nov 7 2014, 11:06 PM

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I wonder if BS do delivery over weekend ?
kap5961
post Nov 7 2014, 11:06 PM

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QUOTE(jonathan82 @ Nov 7 2014, 10:52 PM)
Well, call 2 different Brightstar customer service and both check my MOS and give same answer tat my phone is in GDex truck and the truck will depart late evening today.

Got the GDex tracking number and called GDex and they tell me got 8am and 10am truck arriving from kl tomorrow but not sure my phone will be in which truck and the delivery boy will depart n deliver by 10am so im going early tomorrow to self pick up.

Finger cross.....
*
BS provide tracking number? Too bad I didn't request.......
ek
post Nov 7 2014, 11:08 PM

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QUOTE(jonathan82 @ Nov 7 2014, 11:05 PM)

*
Thanks for the info flex.gif . My order status actually still shown as delivered as 18th Nov. If that had reached Brighstar; that's means I would expect to receive it by next week. Better than 18th Nov smile.gif
skyng86
post Nov 7 2014, 11:08 PM

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QUOTE(someone_stupid @ Nov 7 2014, 07:03 PM)
I just called several maxis outlets. I can only find iphone 6 plus grey 16gb but I'm looking for gold. Anyone knows any outlet still has for walk in?
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So far Batu Pahat has it. Just asked today
jonathan82
post Nov 7 2014, 11:11 PM

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QUOTE(kenny1807 @ Nov 7 2014, 11:06 PM)
Bro your track shipment status got wrote deliver ma?
Or just the same?
Get any sms and email from maxis?
*
nope, my shipment status in MOS still at pickpack stage but Brightstar told me that pickpack means they pack n load into GDex truck to send to Penang (for delivery address which is in penang la).
kenny1807
post Nov 7 2014, 11:12 PM

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QUOTE(jonathan82 @ Nov 7 2014, 11:11 PM)
nope, my shipment status in MOS still at pickpack stage but Brightstar told me that pickpack means they pack n load into GDex truck to send to Penang (for delivery address which is in penang la).
*
Wa that good
I hope for miracle tmr
Haha
jonathan82
post Nov 7 2014, 11:17 PM

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QUOTE(afoi @ Nov 7 2014, 11:06 PM)
I wonder if BS do delivery over weekend ?
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Nope, all BS personnel told me they close on sat and sun.

QUOTE(kap5961 @ Nov 7 2014, 11:06 PM)
BS provide tracking number? Too bad I didn't request.......
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Should have request bro, but u must put some effort to request as their going off at 6.30pm while the loading into trucks sometimes might be 7pm
One of the maxis high ranking officer really did a good job for following my case. How i wish maxis has more staff like this officer and also PweetPuff (one of the forumer here)!!!

QUOTE(ek @ Nov 7 2014, 11:08 PM)
Thanks for the info  flex.gif .  My order status actually still shown as delivered as 18th Nov.  If that had reached Brighstar; that's means I would expect to receive it by next week.  Better than 18th Nov smile.gif
*
check if ur MOS status change is at pickpack now. if it is, u can be sure that u will get early next week.
RonanGow
post Nov 7 2014, 11:17 PM

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what mean of "Order has been placed for dispatch" on 3.11pm ...just notice i can track my order already, but my sister one still can't track

This post has been edited by RonanGow: Nov 7 2014, 11:25 PM
jonathan82
post Nov 7 2014, 11:18 PM

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QUOTE(kenny1807 @ Nov 7 2014, 11:12 PM)
Wa that good
I hope for miracle tmr
Haha
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Miracle does happen bro, finger crossed smile.gif
RonanGow
post Nov 7 2014, 11:29 PM

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QUOTE(omnimech @ Nov 7 2014, 07:55 PM)
The call not as importtant.

Whats important is thtat you can track your order from the MOS Status Tracking.
*
mean what if can tracking?
kenny1807
post Nov 7 2014, 11:38 PM

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QUOTE(jonathan82 @ Nov 7 2014, 11:18 PM)
Miracle does happen bro, finger crossed smile.gif
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Ya bro
Hopefully
kap5961
post Nov 7 2014, 11:40 PM

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6+ case ready, screen protector ready, waiting the phone now...... tomorrow morning.....
netbeans
post Nov 7 2014, 11:47 PM

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QUOTE(kap5961 @ Nov 7 2014, 11:40 PM)
6+ case ready, screen protector ready, waiting the phone now...... tomorrow morning.....
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Same here. But no delivery date yet. doh.gif doh.gif
thunderbird
post Nov 7 2014, 11:51 PM

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QUOTE(ivy87 @ Nov 7 2014, 11:05 PM)
They gave me a case ID... It doesn't mean it is successfully cancel, right?
Not sure whether should I get one from Apple...
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if you have a case ID, that's mean you will be refunded, that's for sure.
Revamperz
post Nov 7 2014, 11:55 PM

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for those who cancel and waiting for refund , do u have some kinda statement or just wait for maxis to call u?
ivy87
post Nov 7 2014, 11:59 PM

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QUOTE(thunderbird @ Nov 7 2014, 11:51 PM)
if you have a case ID, that's mean you will be refunded, that's for sure.
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Really? Good then... What a failure from maxis again...
Thanks for ur reply ya.. tongue.gif
ivy87
post Nov 8 2014, 12:02 AM

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QUOTE(Revamperz @ Nov 7 2014, 11:55 PM)
for those who cancel and waiting for refund , do u have some kinda statement or just wait for maxis to call u?
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For my case, the chat agent said will raise my case to the relevant department.
Wait for that dept to proceed on my request and usually will take 7-14 working days AGAIN...

He gave me a case ID as well in the end...

This post has been edited by ivy87: Nov 8 2014, 12:04 AM
segiempat
post Nov 8 2014, 12:05 AM

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I dont know this might be good news for us who are waiting but i dont think it will be changed that fast. Maybe hold on till next year those planning to get 64 and 128gb. Serious issue though, probably massive recall if true.
Revamperz
post Nov 8 2014, 12:05 AM

im freaking IN! ™
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QUOTE(ivy87 @ Nov 8 2014, 12:02 AM)
For my case, the chat agent said will raise my case to the relevant department.
Wait for that dept to proceed on my request and usually will take 7-14 working days AGAIN...

He gave me a case ID as well in the end...
*
ok then this mean i need to call em back , dint get any case id

thanks!
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