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 Celcom iPhone 6/6+ Release Discussion Thread, Discussion specific to Celcom Network

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kain_kapan
post Jan 23 2015, 06:02 PM

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Anyone activate or redeeming the Celcom First Wifi Subscription FREE 1GB WIFI (Valid for 3 months upon subscription).
How to redeem or subscribe it ?
Harrylbr
post Jan 24 2015, 01:52 AM

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Guy,how long was celcom warranty claims? i just get about 4 days and my phone battery cant event charge to 100%. mostly it can go to 91% when i midnight charge, when i restart my phone it go to 96%. Is celcom got 1 on 1 exchange?
decavalera
post Jan 24 2015, 03:22 AM

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QUOTE(kain_kapan @ Jan 23 2015, 06:02 PM)
Anyone activate or redeeming the Celcom First Wifi Subscription FREE 1GB WIFI (Valid for 3 months upon subscription).
How to redeem or subscribe it ?
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I used once in end of 2013. Was at one of the blue cube at that time, where there is Celcom wifi available.
celdric
post Jan 24 2015, 10:23 AM

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QUOTE(Harrylbr @ Jan 24 2015, 01:52 AM)
Guy,how long was celcom warranty claims? i just get about 4 days and my phone battery cant event charge to 100%. mostly it can go to 91% when i midnight charge, when i restart my phone it go to 96%. Is celcom got 1 on 1 exchange?
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I think is one year. You have to take to celcom pavilion, the garden or Sunway there I think. These are their service centre. And see what they tell you ba.
Harrylbr
post Jan 24 2015, 02:18 PM

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QUOTE(celdric @ Jan 24 2015, 10:23 AM)
I think is one year. You have to take to celcom pavilion, the garden or Sunway there I think. These are their service centre. And see what they tell you ba.
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Hmm...just scared i cant take back my phone before CNY
Reventon
post Jan 24 2015, 03:43 PM

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Hi need to ask anyone using wechat ? the enter key now become send key. anyway i can make a drop a line space ?
celdric
post Jan 24 2015, 04:31 PM

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QUOTE(Harrylbr @ Jan 24 2015, 02:18 PM)
Hmm...just scared i cant take back my phone before CNY
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Give them pressure by keep calling them maybe. I also heard one month will just gone like that if you trying to claim warranty from telco. Sigh
mr11
post Jan 27 2015, 01:48 AM

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where can i use celcom wifi ?
decavalera
post Jan 27 2015, 03:00 AM

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QUOTE(mr11 @ Jan 27 2015, 01:48 AM)
where can i use celcom wifi ?
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AFAIK, near bluacube or other celcom branches..
celdric
post Jan 27 2015, 08:08 AM

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How come my bill is so expensive? wth, I already paid more RM 78 for adv payment (first month), and RM 150 deposit for service MNP porting out. The staff told me will debit back to my account. rclxub.gif


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mamamia
post Jan 27 2015, 09:31 PM

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QUOTE(celdric @ Jan 27 2015, 08:08 AM)
How come my bill is so expensive? wth, I already paid more RM 78 for adv payment (first month), and RM 150 deposit for service MNP porting out. The staff told me will debit back to my account.  rclxub.gif
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Rm63 look reasonable for 1st month billing. Wat u mean by pay more? Mean u've pay 150+78 when u sign up the iphone plan?
Phelddagriff
post Jan 27 2015, 10:16 PM

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Celcom Xclusive Damansara Utama has stock, if anyone's looking. Just got a 64GB one yesterday (not for me though!).
celdric
post Jan 27 2015, 10:34 PM

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QUOTE(mamamia @ Jan 27 2015, 09:31 PM)
Rm63 look reasonable for 1st month billing. Wat u mean by pay more? Mean u've pay 150+78 when u sign up the iphone plan?
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Yes, because I am with maxis before I signing with Celcom. So the fella told me if want to take the phone right away I have to pay a deposit of RM 150 MNP service charges. I also quite curious why they still ask for RM 78 upfront payment. None of this stated in the Celcom website. vmad.gif
mamamia
post Jan 27 2015, 11:13 PM

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QUOTE(celdric @ Jan 27 2015, 10:34 PM)
Yes, because I am with maxis before I signing with Celcom. So the fella told me if want to take the phone right away I have to pay a deposit of RM 150 MNP service charges. I also quite curious why they still ask for RM 78 upfront payment. None of this stated in the Celcom website.  vmad.gif
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Rm150 is standard deposit for their plan. N will refund within 10 months. As for rm78 advance payment, it is advance payment for 1st month bill. The dealer didn't ask for it from me. For my 1st bill, they charge me 40 + prorated call commitment. When I check with bluecube pavi, the staff told me the dealer suppose to collect rm78 from me for advance, that's y I'm billed in the 1st billing since I didn't pay for the advance payment. But ur case, since u paid, then u shdnt be charged for that high. Anyway, just wait for the bill n view it n dispute if it is wrong
don_kass
post Jan 28 2015, 09:16 AM

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hi guys. plan to grab iphone 6 64G under celcom. How much i need to pay for the upfront payment?
celdric
post Jan 28 2015, 10:43 AM

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QUOTE(don_kass @ Jan 28 2015, 09:16 AM)
hi guys. plan to grab iphone 6 64G under celcom. How much i need to pay for the upfront payment?
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The payment upon registration is the price you need to pay. If you haven't porting out to Celcom and you wanted to grab iPhone on the spot, they might charge you additional RM 150 for MNP service charges and RM 78 upfront payment. Both of them will be reflected back to your bill as your advance deposits which will be credited back afterwards. I waiting this to be verified as the staff told me I have to wait my bill, so I am still waiting. And you might need to pay extra for their daylight robbing, as they insist selling you the iPhone in bundle (to buy a case and screen protector), so they can earn more. mad.gif
kenlui
post Jan 28 2015, 05:54 PM

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QUOTE(celdric @ Jan 28 2015, 10:43 AM)
The payment upon registration is the price you need to pay. If you haven't porting out to Celcom and you wanted to grab iPhone on the spot, they might charge you additional RM 150 for MNP service charges and RM 78 upfront payment. Both of them will be reflected back to your bill as your advance deposits which will be credited back afterwards. I waiting this to be verified as the staff told me I have to wait my bill, so I am still waiting. And you might need to pay extra for their daylight robbing, as they insist selling you the iPhone in bundle (to buy a case and screen protector), so they can earn more.  mad.gif
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I believe the RM150 is not MNP charges but rather 10 months advance payment of RM15. I paid the same amount too and has been with celcom for 3 years plus. Don't think any telco will charge for MNP.
celdric
post Jan 28 2015, 06:06 PM

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QUOTE(kenlui @ Jan 28 2015, 05:54 PM)
I believe the RM150 is not MNP charges but rather 10 months advance payment of RM15. I paid the same amount too and has been with celcom for 3 years plus. Don't think any telco will charge for MNP.
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It is not the advance payment. In the package mine was 2 years contract with RM 25 x 10 months. This RM 150 is additional deposit I paid which is not stated in their website. According to the staff, they said they will reflect it to my bill. Well, let's see.
mamamia
post Jan 28 2015, 07:03 PM

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QUOTE(celdric @ Jan 28 2015, 06:06 PM)
It is not the advance payment. In the package mine was 2 years contract with RM 25 x 10 months. This RM 150 is additional deposit I paid which is not stated in their website. According to the staff, they said they will reflect it to my bill. Well, let's see.
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Rm150 is advance payment which will rebate over 10 months. I MNP from umobile n I paid that n currently receiving the rm15 rebate every month
celdric
post Jan 28 2015, 08:14 PM

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QUOTE(mamamia @ Jan 28 2015, 07:03 PM)
Rm150 is advance payment which will rebate over 10 months. I MNP from umobile n I paid that n currently receiving the rm15 rebate every month
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So that mean we're like need to pay the bill every months calculated this way if we didn't exceed the 266 units (for RM 78 plan 2 years case), because RM 78 - RM 25 (adv payment) - RM 24 (rebate) - RM 15 (MNP)= RM 14. Top up with RM 78 upfront. Am I correct?

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