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Streamyx Streamyx 4Mbps Club V6

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mztang52
post Jul 30 2016, 09:29 PM

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QUOTE(xen0 @ Jul 30 2016, 10:21 PM)
Is it true the shitty innocomm modem is lifetime warranty? Can claim a new one from tm?
Tq.
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No. All comes with 2 years warranty only.
mztang52
post Jul 31 2016, 09:12 AM

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QUOTE(nerozx2 @ Jul 31 2016, 10:03 AM)
Guys, this few days my wifi been acting strange that always drop wifi whenever i browsing. Sometimes i try to restart my modem still do the same, need to wait for awhile only back to normal. Does this happen to you guys? sad.gif
My iphone's app store download also sipek slow, not sure this is related or not

And also sometimes my modem all connection light are on but i cant scan the wifi, need to restart (or maybe a few times) only can scan, what's wrong? Is it the modem problem?
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What is your modem router model? What's its age? From the issues you posted here, I think your modem router is quite old. Maybe you can ask TM to change one for you.
mztang52
post Jul 31 2016, 01:41 PM

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QUOTE(nerozx2 @ Jul 31 2016, 10:17 AM)
I believe it's Innacomm W3100, I think TM had change for me this modem since last time I upgrade to this plan like years ago so don't think TM will change one right  hmm.gif
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Yeah. Then you will need to but it yourself. Can I know what type of house are you staying? High-Rise or Landed property?
mztang52
post Jul 31 2016, 03:59 PM

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QUOTE(nerozx2 @ Jul 31 2016, 04:45 PM)
Landed, are there any modem introduce?
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Router: http://www.lelong.com.my/tp-link-high-powe...7-01-Sale-I.htm
Modem: http://www.lelong.com.my/tp-link-wired-1-p...6-09-Sale-P.htm
mztang52
post Jul 31 2016, 10:48 PM

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QUOTE(nerozx2 @ Jul 31 2016, 09:53 PM)
I thought modem and router are the same thing?  hmm.gif
I think I need to go for a combine one? like my current modem/router.. Is that what's called?  sweat.gif
Abit blur after I google also can't tell the different lol rclxub.gif
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The combine one is called as modem router. I think this will fit you the best.

http://www.lelong.com.my/tenda-d151-wirele...7-01-Sale-I.htm
mztang52
post Jul 31 2016, 10:49 PM

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QUOTE(dannychen @ Jul 31 2016, 10:45 PM)
same issues with my streamyx on slow ios apps store updates. no issues at all for google play store.
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Chill, TM is fixing the slow speed issue when connecting to Apple server.
mztang52
post Aug 1 2016, 07:24 AM

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QUOTE(nerozx2 @ Jul 31 2016, 11:55 PM)
Ok thank you for the info, I might pay a visit to my nearer computer shop 1st to see
As long as it's a modem router then it will work right?
And after i buy all i need to do is connect the power and cable then it's ok to go? No need to set anything?
Because my modem router not with my pc, cannot lan to settings or anything like that to set, or do we need to?
I dun really know the process lolĀ  sweat.gif
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You must set the modem router properly. Just tell me which brand are you buying. And also please buy the ADSL2+ Modem Router. The ADSL2+ word is very important

This post has been edited by mztang52: Aug 1 2016, 07:25 AM
mztang52
post Aug 1 2016, 09:17 AM

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QUOTE(nerozx2 @ Aug 1 2016, 09:54 AM)
Ok, I will let you know if I buy any
And by you mean set the modem router, is it set by wireless or need to connect a cable to a computer only can be done?
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Both also can.
mztang52
post Aug 1 2016, 04:10 PM

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QUOTE(GameSky @ Aug 1 2016, 12:36 PM)
TM called me saying my upgrade to 8MB was unavailable due to port full. Guy on TMPoint pulak cakap my area max speed only 4MB .. lol..
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What is your Max Speed? (Check in the router configuration page)
mztang52
post Aug 1 2016, 11:00 PM

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QUOTE(GameSky @ Aug 1 2016, 07:36 PM)
you mean this?
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Ok mah... can detect 16++Mbps speed also. Just show this to TM and tell them your Max Rate is more that 16Mbps so it should be a problem to upgrade to 8Mbps.
mztang52
post Aug 2 2016, 11:04 AM

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QUOTE(GameSky @ Aug 2 2016, 02:38 AM)
my house to nearest dslam not that far.

u did it before?
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My friend. The TM staff at first say cannot support, but then he shows this to TM but TM says not sure. Lastly, he just ask TM to upgrade by saying he will take all of the responsibility. Then he got his upgrade.

This post has been edited by mztang52: Aug 2 2016, 11:06 AM
mztang52
post Aug 2 2016, 03:52 PM

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QUOTE(smaea @ Aug 2 2016, 04:24 PM)
Alamak, how to get the numbers for Max Rate already  ohmy.gif  I is using DSL-520T. This model can check?  hmm.gif
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Can. Just go to http://192.168.0.1 and login into your modem router. It will show you the status page. Just check from the page what is your max rate.
mztang52
post Aug 2 2016, 11:09 PM

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QUOTE(GameSky @ Aug 3 2016, 12:07 AM)
they still gave me highest only 4mb excuse today :/
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Why?
mztang52
post Aug 3 2016, 08:42 AM

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QUOTE(GameSky @ Aug 3 2016, 12:34 AM)
didnt say much just that.. saying from system he said my area max 4mb je..even tho with the sshot
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Too bad loh... hope that someone can hack into their system and change your area's Max Speed to 8Mbps.
mztang52
post Aug 3 2016, 04:07 PM

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QUOTE(bee993 @ Aug 3 2016, 04:27 PM)
Hi guys recently just received call from tm ask me upgrade from 1mbps to 2mbps/4mbps. Rm10 and rm20.

So i chose 4mbps...but now the max speed i get only 2.12 mbps after several test.

In this way can i complain and ask them revert to 2mbps instead so at least 2mbps can get max speed? Or will 2mbps become 1.2mbps best speed????

Thanks in advance
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Restart your modem router please.
mztang52
post Aug 3 2016, 09:18 PM

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QUOTE(nipaa1412 @ Aug 3 2016, 08:02 PM)
Guys.... I am currently a 4mb user for some time. Suddenly I am stuck at 1mb speed. Could router be an issue to this? I have already logged a case to TM but very bad and slow response from them.
user posted image

Intermittent I got less than 1k line.....by some rare change back to 4k line ...but DSL stuck at 1k +- bangwall.gif

after restarting router  bangwall.gif  bangwall.gif  bangwall.gif

user posted image
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From your status, your speed is stuck at 0.8Mbps. Lodge a report to MCMC if TM takes your not seriously/slow.
mztang52
post Aug 3 2016, 09:20 PM

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QUOTE(bee993 @ Aug 3 2016, 09:55 PM)
Restart many time oredi
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Pretty sure TM will say your house doesnt support 4Mbps bla bla bla.
mztang52
post Aug 3 2016, 11:51 PM

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QUOTE(bee993 @ Aug 3 2016, 11:10 PM)
then it will be a case to fight.

they call and say got free port available for 4mbps,ask me wan to take up or not.

then when there is no 4mbps why want ask me upgrade to 4mbps?

this is clear example of cheat vmad.gif
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Normal lah. Go and check in 8Mbps streamyx thread. Many of the users say the same thing, "today upgraded to 8Mbps plan bla bla bla speed doesnt reach 8Mbps bla bla blaTM says my port doesnt support 8Mbps bla bla bla".
mztang52
post Aug 4 2016, 11:14 AM

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QUOTE(smaea @ Aug 4 2016, 11:25 AM)
I agree with above. They only commit "best effort" at 80% of advertised speed, which is their SLA.  sweat.gif

"4Mbps package, downstream need 5120kbps. Else u stuck with 3.xMbps++," said one of TM contractor who came to service my line several years back. He helped me activate 5120kbps DS so i enjoyed full 4mbps for about a year  rclxm9.gif  or so until another line issue. Called TM, they fixed but set only 4096mbps DS. As a result me only get 3.7mbps max until now  shocking.gif

No matter how many times i test speed, no matter what time and what day, I only get 3.7mbps max. unsure.gif

p/s: at times, i dunno maybe their "fair usage policy" system down or what, my Steam download can get up to 7.8mbps for few seconds and then slowly back to 430kbps-ish  nod.gif
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My Maxis Fiber 10Mbps also has that problem, whenever the game starts to download in steam, the speed will go up to 20Mbps for 3s and then drops to 9.8Mbps after that.
mztang52
post Aug 4 2016, 12:01 PM

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QUOTE(smaea @ Aug 4 2016, 11:25 AM)
I agree with above. They only commit "best effort" at 80% of advertised speed, which is their SLA.  sweat.gif

"4Mbps package, downstream need 5120kbps. Else u stuck with 3.xMbps++," said one of TM contractor who came to service my line several years back. He helped me activate 5120kbps DS so i enjoyed full 4mbps for about a year  rclxm9.gif  or so until another line issue. Called TM, they fixed but set only 4096mbps DS. As a result me only get 3.7mbps max until now  shocking.gif

No matter how many times i test speed, no matter what time and what day, I only get 3.7mbps max. unsure.gif

p/s: at times, i dunno maybe their "fair usage policy" system down or what, my Steam download can get up to 7.8mbps for few seconds and then slowly back to 430kbps-ish  nod.gif
*
You can ask TM to reset your port.

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