Got a call today from TM, offering upgrade of my 4mb connect to 8mb with Hypp tv for RM140/month plus GST. Am currently paying RM130/month plus GST for the 4mb. Figured that an extra RM10.60/month wouldn't hurt, so I accepted. 2 yr contract, minimum of 7 working days to activate 8mbps, and have to call 100 after activation to see when to collect the Hypp box from TMPoint. The upload speed is still the same...ah well...what to dooo.

Yup I was told the same. In fact this is the 3rd working day. But today I checked my ADSL status already 5120kbps so I guess they might have upgrade my package. But when Speedtest only can reached 2Mbps.

So a technician came and tried to replace my modem (Asus N12U C1) with stock modem and it works! Speedtest result shows 4.5Mbps. He said my modem got problem.

A lot of time I restart my Asus modem but to no avail. Then I tried to reset and input all my credential again and guess what? It works!

How come like this?  

so.... old subscriber getting shit?

how bout old subs???

I didn't keep track of SNR of 4mbps connect, but here is the current stats on 8mbps. Hope it helps.

Click to enlarge

Not weird...quite normal for the line rate to be set higher than the connection's best effort rate. There has to be allowances ATM and other overheads which eat into the line rate. If the line rate were set exactly at 8mbps, the consumer would never be able to attain the best effort speed. Eg if your 4mbps connect were set to exactly 4mbps, you'd get 3+mbps at best.

No idea about that. I'm getting the promised best-effort speed, so I can't complain. Will try to run a speed test again at other times.

When I was on 4mbps, at times I'd get sustained dl speeds of 490+kB/s...maybe I'll get near or around 1000kB/s during the "quiet hours". Either way I have to be content...got no other choice 

guys..i need help..im at the end of the road now...im having problem with my TM streamyx!

so damn slow and got high ping playing online games!..expecially when playing iracing.com...i got 400ms!!!!

i have change to better modem too..still the same..i did call the tm technician to solve my SNR issue last time..well they do repair and after 2 weeks my connection sucks!

well i get a decent speed when using for browising internet... but crappy when playing online games..

when i test my ping to google.com i got 40 to 50ms ping and they said it was normal!..

im so fed up!..please help..

this week i report using mytm twice!!..and no answer at all..when i check back theres actually no record or service number for my report!!..WTF!..its like i did not do any report at all!

im using my internet mainly for IPTV and online gaming..
if theres any onther company better then TM i definately change!!!!

Greeting & salutations too all the sifu here...recently my area had an upgrade and my TP Link modem is not working anymore...long story short my tp link was a tri-band modem and the TM tech said it's not compatible...so now i'm using the Innacom W3410N...everything is good and all but youtube very slow...i have been reading around and i heard it's an IPV6 problem inside the modem settings...i have tried looking around for it but i'm afraid to screw up any settings...i have already tried restarting the modem and stuff but youtube still slow...hope any sifu can teach me...thanks

dear all,wana ask..i upgrade from 1 mbps to 4 mbps..any setting or configuration require?I mean TMnut guy need to come my house do anything?

when i upgrade at tm point...they told me nothing need to be done...tomorrow ur line will be upgraded automatically..u just macam biasa je...

anyway..now i only get 1.5-1.6 mbps...should i continue to wait?
ur comment and suggestions are very much appreciated. TQ

I did call them and the tech support guided me throughout everything. But when we reach the step where i suppose to uncheck the IPV6 box there isn't any I guess it's new modem for me...

Jb using streamyx 384k, melaka newly install streamyx 4M, but tried to use syteamyx 4M from jb unsuccessful.
What I did was login to the ADSL modem using LAN n just change the username n password. Any other changes necessary?

Wrong Sorry

Check mac address at the bottom of the modem.

hi guys, wanna ask if anyone encountered this weird issue before. I have a streamyx 4mb setup with TPlink 8970, it shows connected and i can even see the streamyx IP but cant load any website (both LAN and wifi also same). When technician came over and try it with his own modem router, internet works perfectly on LAN and wifi.

I have done factory reset and applied latest firmware but still the same, streamyx password is also correct. Some how cant seem to determine if this is a modem router hw or sw issue. If anyone encountered this before do share the solution. Thanks ya!

It looks like out of luck , I tested with 2 different modem , Tmnet original P600 and Aztech both giving different SNR.I though a better hardware modem gives better results on SNR.
I posted here but I can't get any reply from there https://forum.lowyat.net/index.php?showtopic=3930718
Hopefully to get a good and stable ADSL modem to reduce DC or not able to connect to internet after idle in a period of time.

How to change ? asked them to change the copper cable and the dslam box ? will they do it for free ?

Anyone knows if streamyx rm88 4mbps promotion by agent still ongoing?
A friend of mine wanted to setup cctv at home, since he needs internet of course to view his cameras while he's at work. I suggested to subscribe streamyx 4mpbps rm88, so he went to dungun tmpoint but they said promotion no longer available and ended up gong with rm140 instead.

Is it still possible to cancel/downgrade if it's still not installed?

Yeah, I'm aware of that which is the sad reality of 0.5mbps upload for streamyx here
So downgrade is still possible then without any extra charges (streamyx still not installed btw)?

Hello all, I am using DSL-2640B provided by TM as my modem... however recently the Wi-Fi has been giving me issues where by it didn't work. I'm thinking to either replace it, or just buy another dedicated Wi-Fi router?

I have about 10 devices at home using the Wi-Fi... so maybe it is overloaded.