can any sifu help me? with this? keep disconnecting and happen almost all the times from 10 am to 5 pm

How about mine? 

[attachmentid=4418494]

before service fault my 4mbps is constantly stable.
after today TM technician come to fixed, my internet speed drop by half getting 2mbps......

Before this,
"Data Rate" I getting 5xxx(down) 1xxx(up)
"Attainable Rate" 9xxx(down) 1xxx(up)

[attachmentid=4431457]

Hi guys

I wanna ask how to report to TM if I got high latency while gaming? Request to reset port?

I can browse internet without any problem but when I play Dragon Nest SEA, lag spike every 10-20sec ping up to 750ms. I rarely got disconnected. Why this happen only when I play game?

I am using archer class, cannot aim properly like I used to be.. This problem started 2-3 weeks ago.

Even the game server is just in Singapore? 
Do you have any suggestion to overcome this problem?
Thanks btw.

Anyhow, when I report about something to TM, they always use 'underground cable problem' as script to escape.
When my speed connection accidentally went down to 2Mbps also they said underground cable problem.
After I report to SKMM barulah dapat balik my 4Mbps speed 

damn it..today just call TM point ( small branch ) he told me that my area its actually cover 4mbps....i was shocked because i call manytimes to TM point ( main branch at sban ) ..they keep say my area not support 4mbps..

who should i believe ?? any idea to ask TM upgrade my area to 4mbps ??

how's my TM provided innatech w7100n modem router connection?

Upstream Power 9.5 dBm
Downstream Power 11.5 dBm
Adsl Line Status SHOWTIME.L0
Adsl Mode G992.5
Up Stream 511 kbps
Down Stream 5119 kbps
Attainable Up Stream 568 kbps
Attainable Down Stream 20420 kbps
Attenuation Down Stream 11
Attenuation Up Stream 13
SNR Margin Down Stream 27.9
SNR Margin Up Stream 8.0
Vendor ID RETK

that was with the signal going through my cal-lab lightning isolator. dunno why it badly affect the upstream.
after removing the cal-lab, this is the reading:

Upstream Power 7.5 dBm
Downstream Power 6.0 dBm
Adsl Line Status SHOWTIME.L0
Adsl Mode G992.5
Up Stream 511 kbps
Down Stream 5119 kbps
Attainable Up Stream 1136 kbps
Attainable Down Stream 22932 kbps
Attenuation Down Stream 9
Attenuation Up Stream 8
SNR Margin Down Stream 27.9
SNR Margin Up Stream 25.3

I didn't called them. Have u contacted before?

My cal-lab was initially used in my living room (use it as power strip). I just wanna try it on my desktop and streamyx internet, then realized the bad upstream SNR. The cal-lab is now taken out of my internet for good, but leave it without lightning protection.

Any idea of a good lightning protection for my PC and modem router setup? Do u think Asus 4000volt lightning protection feature on their products is just a marketing gimmick?

I'm using SFTV9622FC

found a post by gkl83 (cal-lab seller in this forum)

Downstream Upstream 
SNR Margin:
                              15.5          5.5 db
Line Attenuation:
                              12.3          9.1 db
Data Rate:
                              5120          356 kbps
Attainable Rate:
                            12432          277 kbps
POWER :
                                19.6          12.2 dbm
CRC:
                                    0            0 
Hi, to all Sifu. Could you please help me on this. I currently subscribed to streamyx 4Mbps however my upload speed is very slow. Is this because of my upload speed miscap by tm? if yes what should i do? I just start to use streamyx last week.

Normal speed test i only able to get 170kbps in average

Hi, Blacktubi. Thank you for your reply. But what is ADSL modulation. I check through google but cannot understand. 

I got it. My ADSL is auto Sync but i had tried manually to ADSL2/ADSL2+ result is same but ADSL2 cannot connect to internet. Only ADSL2+ can work

Done ADSL2+. Still same. the wiring is newly install last week. Had replace all the cable from the external tm port. So perhaps the wiring is ok... Just that I was thinking about the speed cap. Is this possible?

I noticed that the attainable rate is different from time to time. However i had contact to the technician who install my line to chk on cap of the upload but he mention that my obtain speed is normal (average 170kbps)...and not able to adjust my limit. which i think is not fair in this situation. Should i call to 100 instead?

Downstream Upstream 
SNR Margin:2.7  20.5 db
Line Attenuation:21.5  21.2 db
Data Rate:5118  510 kbps
Max Rate:6536  544 kbps
CRC:2144  260 

look at mine are they ok ?

im having super frequent DC from 7pm till 8pm dced more than 10times already. cant even play game peacefully.

one thing i notice my SNR margin and CRC  kept on changing everytime the status page of my modem auto refreshes. is this normal ?

how to explain to them ?
the snr keep fluctuating ranging from 0.2 to 20.7++
and yes telephone line super noisy at times even after calling tm and they change port still got a little noisy.
every week after sunday sure like this
everytime call they only change port then its fine for a week then come sunday the whole day keep on dc...

guys any free vpn available? currently using SoftEther vpn but it doesn't get along well sometimes.

orait.
My problem is:
streamyx line frequently disconnected
sometimes every hours it will DC
sometimes 5-6 minutes DC

worst yesterday 1 day DC. call customer service they said my line check with thier system OK
last 3 month i already report to them my problem and they sent technical support to fix
and tht technical people check my LAN cable at home not ok. termination between the TM LAN (phone cable) to my house phone cable already eaten by rats.
so they just connect back the TM cable to my house cable. still they said possible need to change whole cable inside the house. unfortunate i just rent the house. and i waiting to change workplace soon. maybe will leave that home soon.

i check from deck phone. the phone got line. try call my handphone yes can. but i hear noise.. but the internet still DC frequently. i try using 3 diff modem, i bought new modem but problem same.  waste lah    .any ideas? can phone cable become problem if the thunder strike it may times? coz my AVR 2 times already faulty because of thunder strike too.

i plan to change to wireless broadband. but still in consideration.