Hi guys anyone have experience this problem?

My internet keeps dc sometimes. Sometimes at night alot of times, sometimes not much, sometimes ok. quite infrequent the number of dc periods

I went to check to the telephone cable from modem to phone box, the phone box that side seems to be have a little melting occurring. If i change the phone cable, the internet seems stable again. However, recently it keeps getting burnt more often as I have already change it the 3rd time in these 2 years. Last time there was no problem, but this melting issue seem to be occuring recently in this few years.

any ideas what might happen?

no, the little box (what you called that) where u plug one end of phone cable head and the other end to the modem

FYI: my house is student house, so we no splite to a house phone, just direct to the modem

i also headache, the melting is very bad sometimes. It does not melt the phone box but melt the phone head wire like after one year the phone cable head melted very bad. Now recently just change the cable one month ago, now start show signs of infrequent disconnection. luckily is cheap only few RM to change but tired of changing the phone cable everytime (till now buy in bulk as stock at home lol)

Was wondering maybe my phone cable to long   (using 15 m to extend all the way to the modem upstairs)

Dear Sifus,

Does anyone knows whether Streamyx is enough to keep CCTV and alarm system working or I would need a faster internet connection?

Thanks!

I'm having quite of trouble connecting to the net...

Seems like it won't connect, what ever I do...

Modem: TPLink W8961ND

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Modem Status light, ADLS light, WiFi light flash, like normal..
But no Internet light
Reboot modem.
Factory-reset modem,
Recreate Streamyx connection

Made calls to TM,
They reset my port.. still the same..
They did raise a report tho... But i just want to know I there's anything i can do before the technician come...

Thanks

The status changed... but Gateway still 0.0.0.0 and no internet connection :/

Hello there, 4MB Streamyx user here. Currently my download is very slow, around 100KB/s, streaming videos like youtube at 360p only and stuttering. I log in into my router it states that my downstream is 2048 kpbs as if Streamyx suddenly reduce my rate as advertised. It should be around 5120 kpbs. So is it just me or it affects all of you guys as of now?

The YouTube lag issue (when other streaming work fine) is due to TM's lameass CDN.

Hi, have checked and actually what does it mean huh? it shows like some sort of ip address thingy..

What is Pelan cukai Barang & Perkhidmatan in my bill?
It's amount is RM1.63...
Only appear for June bill

Any different if I disable Ipv6? I try just now with ipv6 enable Youtube was so damn slow, so try disable it and youtube was very good with HD..

Hi..a month old 4Mbps user here..i have a problem..starting 2 days ago,right after i paid my first bill, direct download speed suddenly throttled to more than half(real debrid user here,and steam also the same)and youtube streaming also slow..but website surfing is ok..so-so..speedtest result not more than 1.5Mbps..is it only me or anybody else have the same problem?

Wait i thought 4096 coz it's 4Mbps..5120?

I faced the same exact problem with teoh123..exactly after i paid my first bill at friday last week, suddenly become 2047 kbps..then call 100 and tm settle it on monday..but my direct download speed is still very slow(download using real debrid..the rate dropped more than half) and browsing also slow sometimes..usually youtube will play at 360p auto but now start at 144p auto..before this, never face this problem..so damn bothering..how to settle it? 
inb4 how to check snr margin, attenuation and attainable on innacomm w7100 modem?been asking this question a lot but still has no answer..

So I called TM today and he confirmed that I am indeed 4Mbps. He then said he's going to refresh something and asked me to turn off and on my modem again. Did that but its still 2mbps speed. Checked on 192.168.1.1 the downstream rate is capped at 2047kbps. He then said he is going to call the technician and then gave me a report number.

Anyone has any idea how long am I expected to wait? 

hello people. i am interested to subscribe to the streamyx 2mbps plan but can't find a dedicated thread for it. may i know how long is the contract nowadays? tq

can some1 help to check this

i applied to upgrade to 4mbps, the contractor came and check, he said my downstream is very bad and is unable to support 4mbps

but from what i see this is what I have been getting for the pass 4 years I been using streamyx, line is stable, it seem ok good what, am i wrong?

now they are downgrading it back to 1mbps

Any way log complain to tm? Beside call 100.

They downgrade my 5mbps port to 2mbps port.

Hello all,

I live in Seri Iskandar, Perak (Near UTP University) and I am using a TM 4Mbps connection since last 5 months. During all these 5 months, internet speed in daytime is fine, but then speed goes slower in evening and stuck in between 1.5-2.5Mbps (I test through speedtest) everyday till midnight. I have complained many times(at TM 100). Technicians have visited at my house and have replaced my modem 3 three times, changed wire connection from local distribution point but problem did not solve yet. Technicians know nothing about real problem and keep changing things, which have caused to get slower speed now in daytime also. I dont know how to solve this as technicians are unable to solve this. Now technicians visit everytime and say we will try. I am very disappointed as I pay RM150 every month without using full bandwidth. I am a PhD student and spend my daytime at my university. When I return to home in evening, I get this worst speed, even can't stream youtube vidoes as speed continuously fluctuates.

I am posting this here to know if anyone else also had the same problem and wanted to get a suggestion to solve it. I repeat again that TM technician know nothing expect to replace equipment. My current modem is Riger120W and I have wifi problem in it. (WiFi LED automatically turns off after every 5-10 minutes for sometimes). Restarting of router automatically is also very common for this modem also.

Please help.

(I have put this in main page also)

Hi friend,

Is TM modem the real problem?? Because during daytime, internet speed is fine (Mostly get 4.2Mbps with speed test)