Two issues.

Transactions on 10 and 11, posted on 12 are not included in the 3% rebate. This one okay, I can understand as it has been reported before and will challenge it.

The strange this is, I expect my 3 months rebate to be credited in next month's statement according to the previous cycle but now it is posted 1 month in advance

I have raised this issue.

so the quarterly period really will be shifted and keep shifting?

luckily i didnt apply for watami cause it's quite confusing for their T&C ... i use their gold card.. haha.. they're wise on credit limit but processing took me around 2 weeks time lol.. .

Okay, exclusive reporting live

Previous forumers posted that the NEW system will add +1 day. This is wrong as the CS actually told them 180 degree opposite thing.

When the card and the system was launched in 2013, there is actually a bug in the system which added +1 day. The OLD system is not able to replicate the supposed quarterly period as the FAQ.

Sample:
1st quarter = 15-11-12 until 14-02-13 (3 months).
2nd quarter = 15-02-12 until 14-05-13 (3 months).
3rd quarter = 15-05-13 until 14-08-13 (3 months).
4th quarter = 15-08-13 until 14-11-13 (3 months).

I didn't notice this as I was not affected.

It is only recently in May that they have debug the system and now it is able to follow as the schedule posted above. I trust this is an accurate info because my 2nd issue is also solved by this changes. Previously, I am only able to get the rebate in my 4th month but today it was credited on the 3rd, just like you guys.

I did not receive the rebate for the 2 transactions because they were in March when the system still adds +1 day, so both were not included. They will be credited manually next month.

Didn't I say, if it affects me, I will find out what happen This guy who talked to me is the best CS that I ever dealt with in any bank.

TLDR - No +1 day. Follow FAQ.

This post has been edited by Human Nature: Jun 11 2015, 09:30 PM

wow, your "best bank cs" vote casted to aeon cs! unbelievable and amazing!

This is the second time I bestowed this award to him in this forum.

I did not even need to explain the issues. he already investigated based on my CC number and even recalled our conversation last time.

Since there is 2 more months to go for this quarter, am wondering if I should apply for this Watami as well or not to enjoy the cashback

Seems positive review on the customer service and spending 3k in 2 months should not be hard ( Since parents does groceries on a weekly basis )

Guess I just need to go to an Aeon branch and apply right?

No no..the quarter starts based on your approval date, not the actual calendar quarter. So when you applied and get your card approved, your quarter starts.

This post has been edited by Human Nature: Jun 11 2015, 09:29 PM

this cs must be exceptional because most aeon cs has no idea about watami cc features.

quarter based on approval date. meaning that each member has their own quarter. also means that you will have your own 3 months to spend 3k (not 2 months).

Guys. Now balance transfer no longer give us aeon points?

sudah long time no more give points lor, around the time they changed the rules of 1 bt every 6 months.

Sad. My Apr stmt still have. Reach May see none. Haih

Question:

asking on behalfs of my mom,
she's going to pension this year

age: 60
annual income (before pension) : 40~45k

is it eligible for a senior citizens to apply for credit card?


*Does paying loan consider a retail transaction? (loan such as car loan, ptptn and etc)

This post has been edited by hihichew: Jun 12 2015, 01:58 PM

60 cannot apply credit cards anymore. Even, I wanted to supp a card for my dad who is above 60 years also cannot. At least that was 3 years ago, now I'm not sure.

You cannot pay loans with credit card, you cannot pay a credit with another credit.

my BT approved on 5/June but until today not see any transfer fund credit into bank.
Normally, how many days to credit? By Cheque? Pls advise, thanks.

This post has been edited by samwhyik: Jun 12 2015, 02:36 PM

Supp card cannot be above 60? For aeon or other banks too?

boleh lah... i supp for both my father 76 years old and mother 75 years old also no problem.

This post has been edited by victorywp: Jun 12 2015, 02:26 PM

I tried SCB because they had cash back promo for new cards and supp cards application.
I supp-ed for my parents, dad is above 60 years, I cannot proceed at all because it says above 60 years old. My mum who is below 60 years old, 59 precisely that time went through the online application.

it take up to 2 weeks to clear, sometimes around 10 days

I supp to my mom which is over 60 no problem for HLB wise.