pls add below general contractor to the BAD list.

HK Renovation & Interior Design
Contact: Mr William / Mr Chin  010-6562862 / 019-3139593 / 03-33588390
office: No. 15-G, Tingkat Bawah, Jalan nKlang Sentral, 5/KU5, Bandar Bukit Raja, 41050 Klang, Selangor
factory: 50, Bandar Saujana Putra, Jalan 4/28, 42610 Jenjarom, Selangor
email : hkreno88@gmail.com

I've appointed him to do major reno (house extension + kitchen cabinets, wardrobe) last year. He provided a cheap reno quotation initially and promised you he can deliver whatever you design/requested to lure you in to sign it and put down deposits. After that, he started saying this cannot that cannot and charging/topup high price for what you want but at the end he gave different things which is low quality and made you fed up to change it after dragging so long. Also, finishing is very bad and unprofessional, never fix concrete roof water leaking, wrong door colors/pattern, uneven plaster ceiling, new tracks installed are scratched and dirty, wrong cabinets design and measurements, miscalculate floor tiles number to buy which coz different tiles color tone.... and many more!!)

If these are not hard sell I don't know what is.  I have used a number of contractors for my previous renovations and many are recommended by good friends.  Some are doing a good job but none is as great as as what is described here: a perfect ideal contractor.  Even the best contractors that I had I have some things to say about them: price, communications, quality consistency, payment schedule, etc. This is especially they have many workers in the project and some are beyond their controls. 

First right minded contractor will not do non profit business.  This is nonsense.  They may make less money but many will ask for change orders if scope or materials are changed.  Second some contractors will do a thorough job but nobody will do "a lot of extra stuff for free".  Third, if you can get lowest price but with best quality the contractor does not need any recommendation in this forum. Lastly I have not come across any contractor that will "give the best to his customer" unless you pay top dollars for it.  The good ones will do the best for that budget.  The lousy ones will use lower quality stuff for your budget.

i would take this recommendation with a pinch of salt.

Usually can't take on good review from new member, maybe fake one

I engaged Yap Peng Kim (012-329 1682) this year to do my toilets (retiling, general fixes & plumbing) after reading your reviews about him on LowYat, how good la, how polite, great work done.

But it turned out to be a nightmare, where not only he NEVER showed up even once after getting the contract but his contract workers were not even doing any work, and after taking more than a week to break my toilet tiles, I had to step in and ask him. Turns out his supervisor, Chong Chee Onn (016-332 2826) also wasn't on site, unlike Yap’s promises.

Yap did sloppy work on my toilet, didn’t know much about plumbing, didn’t fix the heater hose properly, just did a half past six job, even didn’t finish the tiling properly, never added grouting for most of the tiles. But he was very busy promoting his relative’s shop to me to buy things from them (some Ga Hing Trading), instead of working on my toilet. Our toilet leaked once they fixed the sink, and his workers didn't even inform us even while we were on-site. We found out from management about this leak due to complaints from our downstairs neighbour. We had to follow up with him AND his workers to repair the leak and do our own water ponding test to check if it was fixed or not. He even told us another nonsense story about his supervisor left and he was so busy with other contracts he had.

When asked on the progress, he always said "don’t worry, small matter", for a work he promised to finish in 2 weeks, took more than a month and a lot of our own time to supervise- he never once came to supervise on his foreign workers, even after I asked him to check on the work done, as it was quite sloppy, he kept giving excuses to not come and check. He even said he thought we were not serious about the date that was discussed and agreed upon in the contract.

Worse is the lighting to our toilets, it was done in a really bad way, that the housing fell after a few months and we found out from another electrician that we engaged that the bulbs were not fixed and were free-hanging.

He is very condescending towards females, and will launch a tirade justifying why his workers haven’t finished the work within the deadline, but won’t address the actual issue with you, which is to ask his workers and supervisor to be on site and DO WORK! And by do work, I mean do QUALITY WORK, not sloppy work!

Towards the end, he instructed his workers to hide my house keys, and wanted us to pay in full asap (before inspecting) and launched a BS story about his deputy Chong stealing my keys, and he lodged a police report on his deputy. He STILL did not want to meet us to inspect the unit for defects together before we make the payment! Really a nightmare to hire Yap Peng Kim! Stay away from him at all cost! NEVER AGAIN  !

A word of advice to the rest of you, please do remember to add in a clause in your renovation contract about penalty for late delivery of the property.

Not doing a good job. Didn't fix the damages they caused. only use white paint to simply touch up.

There was something wrong with the wall but didn't let us know before install cabinet. Then we need to repair the wall again.

The most angry part, their workers smoked in my unit but didn't want to admit it.

Conclusion, their workers are very rude and caused a lot of damages including wall, door frame, etc. The contractor (boss) didn't monitor.

I'm thinking whether to pay full for the final payment. 

Jeez...this is really a sad case. 
Like some readers in this thread, I was also on the lookout for a reliable contractor but upon reading these kind of horror stories, I'll avoid some of the mentioned contractors at an arm's length. 

I planed to renovated my bathroom and here is some of the quotes I got from the plumbing contractor.
To dismantle existing 2 nos bathroom sanitary ware and accessories  RM400

Supply and install 2 nos 20mm chrome stop valve  RM300

Supply and install 1 nos 15mm chrome stop valve  RM120

Labor charges for installation 3 nos bathroom sanitary ware  RM2,700

Labor charges for installation 3 nos bathroom accessories RM600
I was wondering, are the quotation fair price? Hope I get some helps here.

Thanks

I planed to renovated my bathroom and here is some of the quotes I got from the plumbing contractor.
To dismantle existing 2 nos bathroom sanitary ware and accessories  RM400

Supply and install 2 nos 20mm chrome stop valve  RM300

Supply and install 1 nos 15mm chrome stop valve  RM120

Labor charges for installation 3 nos bathroom sanitary ware  RM2,700

Labor charges for installation 3 nos bathroom accessories RM600
I was wondering, are the quotation fair price? Hope I get some helps here.

Thanks


The pricing are slightly high, but still ok if all worker are skill foreign worker, but must not a bangla. That should be fine from my opinion. Thanks

hmm.. I wonder does this Mr Yap take smaller project like around 20k one .. LOL

Sharing my follow-up experience with Mr Yap

I decided to reach out to Mr Yap again, and this time not to request for a verbal quotation, but site survey for a more accurate quotation. To me, when a consumer decides to have site survey, they are quite serious and not “saja-saja” trying to waste either the contractor or their own time trying to arrange for it. My routine question to all contractors/suppliers is to upfront ask clearly if they charge any fees for site survey + quotation (I picked this up from a LY thread) to avoid any miscommunication or being “potong” by contractors when you don’t engage them.

To my surprise, Mr Yap who called me “stupid” ("why so stupid": does sounds like it's directed at me) for paying deposit to contractor/ID instead of 0% upfront and pay progressive (refer my earlier post), he wants to charge me for the site survey. If I engage him, then the site survey would be refunded.
(btw, the reno works not superly huge, estimated >RM60k)

I’m not upset nor pissed at Mr Yap, it’s a free market, he has the right to determine if it’s FOC site survey or not, and for consumers to decide if they want to pay for it. Just that based on the above paragraph, I was a bit surprised that it’s coming from him.
So far from my personal experience, main cons, termite companies, and other sub-cons I’ve gone through provides FOC site survey and I intend to keep it that way as my personal preference.  Anyhow, I politely informed Mr Yap I do not intend to proceed with site visit with him.