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 Rate Your Proton Service Centre!

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SUSMatrix
post Aug 16 2014, 05:00 PM

King of Char Siew!
********
Senior Member
15,022 posts

Joined: Jan 2003
From: Damansara Jaya/Bandar Utama


QUOTE(merinyu @ Jul 14 2014, 03:34 PM)
I went for my first service last month at Proton Edar CoSE(Westbound Shah Alam) and was  smile.gif  with the service.
Proton Edar Mutiara Damansara mad.gif
https://forum.lowyat.net/topic/2963214/+1480
https://forum.lowyat.net/topic/3284621/+580
https://forum.lowyat.net/topic/3254035/+720
Proton Edar Stapak smile.gif
https://forum.lowyat.net/index.php?showtopi...&#entry69671369
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I second this..Mutiara Damansara....@#$#@**!!! Too many times to mention. You can insert 5 x mad.gif to the ratings.

SENAXIS - Taman Megah smile.gif smile.gif smile.gif
SUSMatrix
post Aug 18 2014, 09:59 AM

King of Char Siew!
********
Senior Member
15,022 posts

Joined: Jan 2003
From: Damansara Jaya/Bandar Utama


QUOTE(Quazacolt @ Aug 18 2014, 08:13 AM)
officially, all proton sc rejects EO bought outside.

unofficially, the sc i visit at kepong/manjalara allows me (probably voided my warranty, or may have complications should i need to claim)
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Some SC wont even allow you to top up for full synth oil using the vouchers. ...
but the SENAXIS allows me to top up the difference. Maybe should put this into the list as well.
SUSMatrix
post Dec 23 2014, 09:21 AM

King of Char Siew!
********
Senior Member
15,022 posts

Joined: Jan 2003
From: Damansara Jaya/Bandar Utama


QUOTE(merinyu @ Dec 23 2014, 08:28 AM)
Sorry for my ignorant, why do you need a 1L bottle of EO. I thought most cars require about 4L of EO.

I think most SC don't allow you to bring your own EO because they don't want to be responsible if anything wrong happened to the engine. Buying from them will help them to earn a little bit commission to keep them afloat.
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Inspira needs 4.25l.

btw, you can buy from outside shop if your warranty expires. Since no more warranty, nothing to void.

I service my car at this Taman Megah branch. Small branch, but ok so far.

SUSMatrix
post Dec 23 2014, 12:47 PM

King of Char Siew!
********
Senior Member
15,022 posts

Joined: Jan 2003
From: Damansara Jaya/Bandar Utama


QUOTE(K3nnYkl82 @ Dec 23 2014, 09:46 AM)
Fill 4L is enough already. The oil level indicator will be at the center if u fill 4L
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Is it? Hmm...maybe the bottles i bought only has 926ml (1 quartz or something), so 4 bottles add up not enough 4L, hence needs the 5th bottle.
SUSMatrix
post Dec 23 2014, 04:48 PM

King of Char Siew!
********
Senior Member
15,022 posts

Joined: Jan 2003
From: Damansara Jaya/Bandar Utama


QUOTE(peejayboy @ Dec 23 2014, 02:12 PM)
Anybody knows which Proton Service Center carries syntium 5000 0w30 except for AppleAuto?

AppleAuto stopped bringing in syntium 5000 0w30 because they say petronas had stopped production for that particular EO.
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How much is this synthium 5K 0W30 btw?

SUSMatrix
post Jan 14 2015, 09:20 AM

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From: Damansara Jaya/Bandar Utama


QUOTE(creezalird @ Jan 14 2015, 06:31 AM)
About on last December 2014, I went to the SC at Bandar Tun Razak, Cheras.
It was on Saturday as I didnt have anymore annual leave for last year. This was my first 1000km service.

Before that I have been reading of whats to do and whats not.

Booked appointment about 4 days before that already for 8 am.

Reached there about 8.20am, a bit lost as that was my first time around that area.

I asked specifically for full syn3000 oil for my preve exec cvt. During filling in the form, I saw her ticked the antibac and fuel cleaning (suspected the x-1r stuff). I asked her to remove that options as I knew both are optional.

But she insisted saying that both are a must. I am not an arguing type of guy, as she really insisted, I just said went ahead as I was expecting everything will be done fast.

I also asked if can check my brake juddering sound, eventhough on telephone, the receptionist girl said can check, but at the counter girl, she said cannot because limited time on Saturday and only normal EO servicing will  be available.

Now the waiting part. Around almost before 10am, suddenly I saw my car already in front of the counter office. I thought maybe I will be finish around 10am plus.

But only after 11am they called me for billing purpose. That was surprisingly slow considering I booked at 8am. 3hours plus overall just for 1000km service.

Saw the bill with nonsense stuff charged then made me feel much not satisfied, will not be coming here again.

Other than the slow process and additional charges enforcement, it was acceptable.
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You should insist on not buying those extra junks. What xr1....may cause more harm than good. My sc never force me buy extra junk.

 

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