My laptop has been 2 years. I thought the warranty is just 1 year where it was registered for 3 yrs warranty. I opened my laptop to clean the fan and heatsinks, but it doesn't change the overheat and noise of fan. Hence, the seal of warranty sticker isbroken.

Can I still claim the warranty?

no. seal if broken warranty void

source: 6years in acer sales department

Receipt still got. Imei and serial number stickers are also there

Lousynya warranty term....even macbook takde warranty void sticker

you mean the warranty sticker covering the screw holes right?

no problem.

still can claim for warranty.

acer warranty allows you to upgrade ram by yourself as well, without voiding warranty.

This post has been edited by phunkydude: Jun 12 2014, 07:32 PM

acer only what....

Yes, the sticker covering the screw holes. What should I answer
if the technician asks me about the sticker? Should I honestly tell the guy that I open the laptop to clean the fan? Thanks bro for your answer.

yea, just say you open up to blow dust only.. and didn't touch anything at all

bring it to High Point service centre, no need go through retailer/shop.

now u know how girls felt when they saw blood on their bicycle

not 16?

I changed ram at high point.no warranty void since allrready 4++ years..hippy.i trust acer lool .from 1 gb ram upgrade to 8gb ram and ssd

Acer service center is very gooding. Promise my laptop can be done within 5 days but I can collect it 1 day only and it's free. No regret to buy Acer

This post has been edited by leonhart88: Jun 16 2014, 05:29 PM

Rather than upgrade I prefer buy new laptop because last time very bad experience when upgraded my fujitsu laptop. Only 1 month upgraded RAM then laptop cannot be used due to faulty HDD and keyboard. sold cheap cheap

see my post above bro. I have just been from acer and took my laptop for free charge.

I gave them the receipt then they scanned the barcode of my HDD, RAM, and Serial number. Then put note that I had the broken seal. They did not ask me about I dismantled the laptop or not. As long as I have the serial number on the laptop case then it's should be ok eventhough you lost the receipt too then they would count your started date of warranty based on the date of manufacturing of the laptop

This post has been edited by leonhart88: Jun 16 2014, 05:53 PM

ya.. but i want to limit pc/laptop buying.. too much screen lol..

3 pc in my father house
1 laptop lenovo in my father house.

1 laptop acer 4 years.
1 tablet lenovo
1 phone lenovo..

too much screen liao.
** new laptop are pricier if had 8 gb ram and ssd.. some even put 2 +4 gb ram.. how can y trust them.. they want to clear stock lol .. dual channel ka.. they don't care.

This post has been edited by alien3d: Jun 17 2014, 10:45 AM

If your parts are not changed, and provided there's no physical damage to the unit, yes, it's ok.

Source : 6 years working with Acer warranty department.

haha.. 4.75 years laptop acer.. y should promote saying acer laptop is good..
me satisfied.

This post has been edited by alien3d: Jun 17 2014, 10:59 AM

how come your 3.75 yrs laptop still have the warranty? mine only has 3 yrs warranty period.
Yes, very gooding la go service center no need to queue, so it means nobody has problem with acer laptop nia
However, acer laptop tends to be overheat. So how long have you generally change the thermal paste of your laptop? mine already 2 yrs also no change

Overheating issues are normally caused by your heat sink vent being blocked by dusts. That's about it. It's rarely on the thermal paste unless it got that long that it dried up completely.
We normally only reapply if we took out the heat sink for cleaning.

sticker warranty tu kalau void 50% acer kau xde harga

but why the acer guy said they did not reapply the thermal paste on my laptop heatsink after my laptop fan was cleaned? My laptop still at 70 degrees, this is better than last time 80 degrees celcius and the laptop fan now not bising.they gave the oil to my laptop fan.

warranty allready out.... .. never yet overheat issue.... never ever any maintenance ..

My proof

Barcode : LXPBY0C012916155B61601
SN ID : 91608747816
Service ID :
Part No : LX.PBY0C.012
Model : AS4736-641G25MNL
Description : AS4736-641G25MN,T6400,1 *1GB,BT,6L,CM,5R,LINUX
Warranty Code : N033BW00

Warranty Material Warranty Labor Warranty On-site Warranty International Traveller Warranty
Month 36 (Super 1) 36 (Super 1) N/A 36
Expire Date 08-May-2012 08-May-2012 N/A 08-May-2012

Speccy Report

Operating System
Windows 8.1 Enterprise 64-bit
CPU
Intel Mobile Core 2 Duo T6400 @ 2.00GHz 44 °C
Penryn 45nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 398MHz (6-6-6-15)
Motherboard
Acer Aspire 4736 (uPGA-478) 49 °C
Graphics
Generic PnP Monitor (1366x768@60Hz)
Intel Mobile Intel 4 Series Express Chipset Family (Acer Incorporated [ALI])
Intel Mobile Intel 4 Series Express Chipset Family (Acer Incorporated [ALI])
Storage
111GB KINGSTON SV300S37A120G (SSD) 43 °C
Optical Drives
Slimtype DVD A DS8A3S
Audio
High Definition Audio Device

This laptop buy on 2009.. y may check at my thread.Now 2015 .... .. buy 2009 May.. ..

** compare to my old lenovo i dam mad.. .. laptop maybe before new comer lenovo

This post has been edited by alien3d: Jun 17 2014, 02:13 PM

acer got many problems, no warranty your acer is not better than junk.

me no claim warranty how come.. . i see lot of my friend acer laptop age 4 till 5 years without warranty claim.
Warranty is a must either it was asus,lenovo,acer or mac.. Always ask for extends 3 years.


** before ask apple mac warranty how much ..700x .. don't want to buy lo

because most of the claim cannot claim by acer, so they just had to live with miserable with their broken acer.

unsure about y.
most problem i saw overheat..
1. put in da bed..
2. without proper ventilation..
3. nvdia and ati chipset.............. Lol where the air go.. compress and burn out motherboard.
4.. never ever defrag disk.

Depend on what they do to it.

If they just remove the fan without the heatsink, it's doable. Normally I do both. No point opening the entire case just to clean the damn fan only. Waste of effort.

1. I always put in flat desk
2. the laptop itself designed by acer without proper ventilation so overheat problem
3.yes amd cpu must come with ati gpu, the pros are better graphic than intel gpu
4. I always defrag but the hdd useful life I heard only 4-5 yrs?

can I ask Acer to re apply the thermal paste for free under warranty? Because the guy said if wanna reapply thermal paste I need to bring my own thermal paste then they will help it for free.

Unless the thermal paste's the one having problem, else they won't do it.

Yes for the second part. You might as well pass in the thermal paste for them, costs less than 10 rm for a single tube anyway.

some motherboard put graphic chipset near the proc chipset.. so air ventilation is bad. not just normal ventilation..Gaming tend to overheat the laptop fast til 90% to 100%. without aircon.. hardly any laptop can survive for 1 years. 100 degree boil water lo..