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> I broke the warranty seal of my acer laptop

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Lucifer96
post Jun 17 2014, 10:48 AM

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If your parts are not changed, and provided there's no physical damage to the unit, yes, it's ok.

Source : 6 years working with Acer warranty department.
Lucifer96
post Jun 17 2014, 11:46 AM

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QUOTE(leonhart88 @ Jun 17 2014, 11:07 AM)
how come your 3.75 yrs laptop still have the warranty? mine only has 3 yrs warranty period.
Yes, very gooding la go service center no need to queue, so it means nobody has problem with acer laptop nia  thumbup.gif
However, acer laptop tends to be overheat. So how long have you generally change the thermal paste of your laptop? mine already 2 yrs also no change
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Overheating issues are normally caused by your heat sink vent being blocked by dusts. That's about it. It's rarely on the thermal paste unless it got that long that it dried up completely.
We normally only reapply if we took out the heat sink for cleaning.
Lucifer96
post Jun 17 2014, 02:54 PM

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QUOTE(leonhart88 @ Jun 17 2014, 12:39 PM)
but why the acer guy said they did not reapply the thermal paste on my laptop heatsink after my laptop fan was cleaned? My laptop still at 70 degrees, this is better than last time 80 degrees celcius and the laptop fan now not bising.they gave the oil to my laptop fan.
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Depend on what they do to it.

If they just remove the fan without the heatsink, it's doable. Normally I do both. No point opening the entire case just to clean the damn fan only. Waste of effort.
Lucifer96
post Jun 17 2014, 03:48 PM

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QUOTE(leonhart88 @ Jun 17 2014, 03:33 PM)
can I ask Acer to re apply the thermal paste for free under warranty? Because the guy said if wanna reapply thermal paste I need to bring my own thermal paste then they will help it for free.  hmm.gif
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Unless the thermal paste's the one having problem, else they won't do it.

Yes for the second part. You might as well pass in the thermal paste for them, costs less than 10 rm for a single tube anyway.

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